dot2dot nursery insurance Reviews

Name: dot2dot nursery insurance
Address: 30 High Street Little Lever, ,, Bolton
Rating: 4.99

5.0 Rating 142 Reviews

100 %

of reviewers recommend dot2dot nursery insurance

Company Reviews

Metrics

Info

5.0

Based on 142 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01204570370

Email:

msmith@stanmoreinsurance.com

Location:

30 High Street Little Lever, ,
Bolton
BL3 1NB

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dot2dot has been our nursery insurance provider for many years now and we are and always have been extremely happy with the service provided to us. We recently had a small fire in one of our classrooms and the support and service given to us by dot2dot and their counterparts at Crawco was amazing. I am extremely thankful that we had Jackie, Julie and the rest of the team there to guide us through the process and get us back on our feet - the classroom looks great now! We also regularly utilise their HR Advice Line provided by Bright HR - they are a small team and are really helpful with any query or concern no matter how little or large. Finally, whilst unable to offer financial support through the Covid-19 pandemic dot2dot went above and beyond to support us in other capacities such as their regular newsletters breaking down the government guidance and webinars talking us through what we could do as a company to get through the lock down. They offer a brilliant service and work well with the specific needs of our company. We are very happy with the service to provided to us and cold not recommend them more highly if we tried!”

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Posted 4 years ago

Hi Lizzie Thanks for the great feedback. We're so glad you like our service plus the extra support from our strategic partners. Thanks for the recommendation, we really appreciate it.

Posted 4 years ago

“Andy was informative and easy to get hold of in order to make the process as smooth as possible. Would recommend.”

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Posted 4 years ago

Thanks for the recommendation Richelle.

Posted 4 years ago

“Tailor made policies. Excellent customer service, fair prices and all round outstanding.”

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Posted 4 years ago

Thanks for saying so Elaine :)

Posted 4 years ago

“Brilliant customer service”

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Posted 4 years ago

“I cannot rate dot2dot highly enough. Their service was outstanding in a real time of need for us. Particularly Andy Duxbury whose help, patience and super quick service going above and beyond working hours was amazing! Thank you so much Andy!”

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Posted 4 years ago

Thanks for your feedback Nicola, we really appreciate the recommendation. We agree Andy is pretty awesome :)

Posted 4 years ago

“Working with Jackie and the team at Dot 2 Dot has been such a reassuring and positive experience. They really took the time to understand our business model and get clarity on the tailored services we provide. I am confident we now have cover that is designed to meet our specific organisation needs. Also impressed that despite creating a bespoke package, and the time involved in developing this, the price is fair and reasonable and certainly wasn't the highest quote we received.”

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Posted 4 years ago

Thank you for the feedback Susan, we pride ourselves on getting to know each nursery and finding the right solutions for each business.

Posted 4 years ago

“Very personal attentive service and helped with all my questions. Didn't hound me but offered support. Very pleased and I can see why they are recommended.”

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Posted 4 years ago

Thanks for the feedback Diane, we're really pleased you appreciate our support.

Posted 4 years ago

“Much more responsive and helpful than larger insurance companies. You call them and they answer the phone; its how it should be”

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Posted 4 years ago

Thanks, Tony, we really appreciate your feedback and we're so happy that we impressed you with our service. If you need anything, don't hesitate to get in touch.

Posted 4 years ago

“Andy really helped solve my insurance issue. He guided me through calmly and got a resolution for me within a few days - excellent service. Thank you!”

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Posted 4 years ago

Thanks, Lindsey, we're so pleased that Andy impressed you. Thanks for the feedback.

Posted 4 years ago

“Andy is fantastic. Nothing is too much trouble for him. He is attentive, warm, personable and wonderful to deal with, its been a real pleasure. He is a real asset to Dot to Dot :)”

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Posted 4 years ago

Thanks, Dawn, we're so pleased that you were happy with the service we provided. We agree Andy is fantastic!!

Posted 4 years ago

“Great service provided by Bronson and team. Our recent claim was dealt with speed, efficiency and professionalism. Really took the pressure off the whole situation. Overall service has been very good. Big thank you to the team.”

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Posted 4 years ago

It was our pleasure, we're so pleased that Bronson was able to take the stress away for you. Thanks again.

Posted 4 years ago

“Jackie and her team have helped us move our nursery insurance business over to their company in a very supportive way with no pressure. I felt confidence in the team and their ability to understand my business which is very reassuring. I put the team under pressure to set some policies up speed and they remained calm and supportive throughout. A great start to a business relationship. Thanks Jackie and Team”

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Posted 4 years ago

Thanks, Anne, we're so pleased that you've moved your business over to us. We're very much looking forward to building our relationship. If you need anything please don't hesitate to give us a call.

Posted 4 years ago

“In changing our nursery insurance to dot 2 dot I found Becky to be friendly, informative and thoroughly professional.”

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Posted 4 years ago

“Very good, excellent cover, professional, quick service. Recommended.”

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Posted 4 years ago

“Andy was great and efficient. He responded in a timely manner and was not pushy at all. He understood our needs and you could see that he knows what he's talking about.”

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Posted 4 years ago

Thanks, Trisha, we've passed your feedback on to Andy, he's thrilled. Thanks again dot2dot

Posted 4 years ago

“I found exactly what I was looking for. There was continuos communication with Andy who helped me with any queries. The whole process was quick and easy to complete!”

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Posted 4 years ago

Thanks for the feedback, Jackie. Andy is a superstar, please get in touch if you need anything else from us. Thanks, dot2dot

Posted 4 years ago

“Very good service, the staff were very friendly.”

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Posted 4 years ago

“so far the service we have received has been very good... providing detailed information that has allowed us to make an informed decision.”

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Posted 4 years ago

“Dot2Dot are excellent to deal with and are very customer focused. In particular I found the Account handler Sharon Gallimore excellent, honest and knowledgeable and would highly recommend Dot2Dot and Sharon.”

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Posted 4 years ago

Thank you for your review, Brian. We are very pleased that you appreciate our commitment to excellent customer service and we are delighted to have people like Sharon as part of our team, your kind regards have been passed along to her. Thanks again The team at dot2dot

Posted 4 years ago

“We found Sharon at dot2dot responded quickly with a quotation addressing our change in insurance requirements. Sharon drew our attention to various aspects of our existing cover which potentially were not adequate. We feel we now have improved cover without increasing our costs.”

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Posted 4 years ago

dot2dot nursery insurance is rated 5.0 based on 142 reviews