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Standby Self Storage Reviews

4.8 Rating 196 Reviews
98 %
of reviewers recommend Standby Self Storage
4.8
Based on 196 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Standby Self Storage Reviews
Visit Website

Phone:

0208 398 3070

Email:

sales@standbyselfstorage.co.uk

Location:

4 Island Farm Avanue,
West Molesey
West Sussex
KT8 2UZ

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Anonymous
Anonymous  // 01/01/2019
Quick and easy helpful and very polite
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Posted 1 year ago
Thank you very much for your positive feedback, Kent! We are so glad that you found our services to be both quick and easy, as well as helpful and polite. Your 5 star rating is greatly appreciated!
Posted 1 year ago
All good
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Posted 1 year ago
Thank you so much for your 5-star rating of Standby Self Storage! We really appreciate your business, and we're glad to hear that you've been a returning customer. It means a lot to us. All good!
Posted 1 year ago
Very happy with them and feel safe
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Posted 1 year ago
Thank you so much for the 5 stars! We are so glad that we have been able to meet your storage needs and make you feel safe. We are very happy to hear that you have been satisfied with our services.
Posted 1 year ago
Clear and informative website, all staff I encountered in my booking were so helpful and pleasant to deal with. The storage site is very accessible from main road, clean and tidy, good facilities available too. Storage unit was well maintained and clean. I would definately recommend Standby and I intended to use them again in the future.
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Posted 1 year ago
All the staff are so friendly and helpful. Michelle is always cheerful and a delight to deal with and so efficient. I would recommend Standby Self Storage to all my family and friends.
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Posted 1 year ago
it is safe secure convenient and very good to use by anyone
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Posted 1 year ago
Really excellent facility. The containers are new, clean and watertight and the staff are very helpful. I could not recommend them more.
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Posted 1 year ago
Always great always friendly. Easy place to get our post and parcels .and doesn't cost a bomb!
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Posted 1 year ago
Really easy to set up, 24/7 access and never any issues getting in or out of the facility. Highly recommended and I will continue to use Standby self storage.
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Posted 1 year ago
I found the staff at Molesey branch really helpful, rental was sorted out really quickly, site and containers very clean and secure, even had padlocks on site to make container secure straight away! I would thoroughly recommend their service. Andy Humphries.
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Posted 1 year ago
From my first enquiry, Aaron, Michelle and Steve could not have been more helpful to me. Steve is always incredibly helpful when I go over and nothing is too much trouble. I could not recommend Standby Self Storage more highly... professional, helpful, accommodating and great price in comparison to other sites I viewed. Thank you Standby!
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Posted 1 year ago
Best thing we ever done renting a unit make's life so much easier
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Posted 1 year ago
Two times I was using Standby self storage and the service was excellent
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Posted 1 year ago
Easy from getting a quotation to taking and choosing a unit and renewal. Units could be a bit cheaper, but you get your money worth with clean well-equipped unit with electricity and good security and access control.
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Posted 1 year ago
Most helpful polite kind company who run a tight ship and always clean. Used 3 times now and would always be my first choice for storage
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Posted 1 year ago
Great facility. Clean, safe and easy to use. Excellent customer support.
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Posted 1 year ago
Very reasonable pricing and a very secure site. The staff are incredibly helpful & friendly, and will help out however they can if you just go ask / give them a call.
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Posted 1 year ago
I chose Standby since I needed to store some of my furniture as quick as possible and they were the only ones who provided me with all neccessary information (available sizes and an immediate price quote) on the phone, without asking me to complete an online form with all my personal details. Michelle was the one to answer my call, she was kind, polite, and more than willing to help. I contacted them at about 3pm and I could move in the same day, practically an hour later. While Michelle was doing the paperwork, Lara, her colleague, showed me around. They even offered me a super safe heavy duty and weather proof padlock for a reasonable price so I didn't need to bother buying one somewhere else. The service is great, the site can be accessed 24/7 with your personal PIN code. The containers are tidy, well maintained, and easy to approach: I could drive straight to the unit. I have to move out now after 4 months but I'm pretty sure I will be returning to them. I know the market quite well and can confidently say that Standby's service, quality and flexibility cannot be beaten. All 5 stars as they deserve it for sure.
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Posted 2 years ago
Highly recommend. Really helpful. Great people to deal with. Thank you so much
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Posted 2 years ago
This is a great place and you can go there when ever u want to access your unit
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Posted 2 years ago
Standby Self Storage is rated 4.8 based on 196 reviews