Standby Self Storage Reviews

Name: Standby Self Storage
Address: 4 Island Farm Avanue, West Molesey, West Sussex
Rating: 4.84

4.8 Rating 196 Reviews

98 %

of reviewers recommend Standby Self Storage

Company Reviews

Metrics

Info

4.8

Based on 196 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0208 398 3070

Email:

sales@standbyselfstorage.co.uk

Location:

4 Island Farm Avanue,
West Molesey
West Sussex
KT8 2UZ

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“best services ever.”

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Posted 3 years ago

“Only thing missing is lights a bit closer to our unit. Thank you”

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Posted 3 years ago

Thank you for your review, we will endeavour to improve the lighting in that area

Posted 3 years ago

“Excellent facility utilising new secure and dry storage containers of various sizes. Site security excellent and access simple. Office service and advice excellent and changing unit size is made simple.”

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Posted 3 years ago

“The staff at both Head office and on site are brilliant, very customer focused. Steve at the Aylesbury site goes above and beyond even calling out of work hours to be helpful. The site is well run and a great facility too!”

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Posted 3 years ago

“super helpful, very friendly and a nice secure location. can't recommend highly enough!”

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Posted 3 years ago

“I am very pleased with this storage, and they are lovely people to deal with. It's a nice size unit, I can get alot of stuff in it and the location and 24 hour access is very convenient. One of the best.”

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Posted 3 years ago

“Great company, have used on and off for years. Very happy I landed with these guys however many years ago it was. I'm currently storing everything I own before an ongoing purchase of a property with no trouble getting removal lads into the site. Nothing too much trouble and great communication. I'm very happy to recommend.”

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Posted 3 years ago

“We had to find a storage solution at very short notice and luckily came across Standby Self Storage in Horsham. They couldn't have been more helpful, especially Sue & Dave, and it's very reassuring to know all our goods are in a safe secure site. Wouldn't hesitate to recommend them.”

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Posted 3 years ago

“Standby Self Storage is exactly the size of space, security and accessability I need. Dave, one of the Managers on site is so helpful - absolutely fantastic! I love the friendly and helpful Atmosphäre! Am pleased I chose Standby Self Storage! Michaela, Kirdford ex Essex”

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Posted 3 years ago

“I have PO Box at their Horsham site. Secure 24 hour access and the on-site staff are really friendly and helpful.”

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Posted 3 years ago

“The storage was ok for what I needed, the access could be better as it’s not suitable for a van and only enough room for a single car, I also I found it to be a bit expensive”

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Posted 3 years ago

“I became a Standby Storage customer mid 2020 renting one half of a container which was clean and dry. The access and security of the site at Woodham near Aylesbury is excellent and the staff are very helpful, both on site and off site via the phone. Now I have taken up office unit and given up the storage container. The office is clean and warm with WiFi and all electricity included in the very reasonable monthly rental. I would recommend this company in a heartbeat”

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Posted 3 years ago

“Great easy access storage. Good customer service & best price around.”

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Posted 3 years ago

“Brilliant and friendly staff, helped us out very short notice and accomdated us a few days before Christmas. The easy but very secure access is much better than many rivals and all for a very fair cost.”

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Posted 3 years ago

“Very happy with self storage, excellent customer service and support!! I’d recommend them to anyone.”

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Posted 3 years ago

“On arrival I was surprised and delighted. A clean, tidy and well organised site and impressive welcome from Steve the new manager there. Access right up to each of my two containers. Containers are spotlessly clean, electricity available and the friendly and professional welcome from Steve made my trip a pleasant and memorable experience. Very happy to recommend”

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Posted 3 years ago

“I contacted Standby as I was needing to move and store my items quickly prior to an anticipated COVID lockdown. I received great service on the telephone and was provided several options at the site I wanted to locate my equipment. On making my decision the paperwork was quickly managed and I had access codes etc ready for the move. Standby were even kind enough to adjust my start date to match my changing plans. The space its self was easy to access, I drove straight to the unit and literally had a few steps from the vehicle into the container, handy as it was raining. The space was clean and well lit. I very positive experience.”

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Posted 3 years ago

“Exceptional service”

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Posted 3 years ago

“Absolutely first class service. We've had a small storage unit in Worthing for 3 months now and unexpectedly now have to move out of rented property within the next 4 weeks, so need to put the whole lot of house contents in storage, meaning we need a much larger unit. Sue has been brilliant in finding a solution for us which has taken a load off our minds at what is already a massively stressful time. Even when dealing with her originally when taking on the smaller unit she was really helpful and it was all dealt with very smoothly. I would highly recommend Standby Self Storage and especially Sue Beech. As my other half said when Sue phoned with news that she'd managed to get us a larger unit, "everyone should have a Sue in their life to sort s**t out!". Thanks Sue and the Standby team.”

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Posted 4 years ago

“Nice people great place very friendly and helpful lots of options”

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Posted 4 years ago

Standby Self Storage is rated 4.8 based on 196 reviews