Stanced UK Reviews

Name: Stanced UK
Address: The Barn, Copy hold farm, Bradfield Southend Rd, Reading
Rating: 4.73

4.7 Rating 422 Reviews

93 %

of reviewers recommend Stanced UK

4.7

Based on 422 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Stanced UK:

We are a family run business which is growing at an unbelievable pace, and we believe that our customers’ needs are of the utmost importance. We are committed to meeting all of your needs. As a result, a high percentage of our business is from repeat customers and referrals. We would welcome the opportunity to earn your trust and deliver to you the best service we possibly can!

Visit Website

Phone:

01189770229

Email:

Support@stanceduk.co.uk

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Stanced UK 5 star review on 11th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fitted over the weekend all parts fitted as expected feels good smooth drive Delivered on time also”

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Posted 1 year ago

“Top service and great quality parts”

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Posted 1 year ago

“Brilliant service buy a brilliant team. Absolutely no issues with purchase, delivery and installation. Thanks!!!!”

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Posted 1 year ago

Thanks Jonathan, So glad you were happy with the service and the product.

Posted 1 year ago

“Terrible service through ebay. Missing parts and no help atall. Don't ime”

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Posted 1 year ago

Hi Michael, I'm sorry to hear you were not happy with the outcome of this. The order was placed 3rd June and you did not contact us until 29th August to state that the rear adjuster cups were missing. The delivery photo shows the kit open with the contents being inspected by yourself. Unfortunately due to the months that have passed prior to any contact being made regarding this we were unable to get parts sent out to you FOC. We would need notifying within 48 hours of any missing parts although we will always try to assist after this point. We did however, assist you through the process and speak to the manufacturer, offering the parts needed at a heavily reduced cost of £20. Ref. 46474 If you do require any further assistance please do not hesitate to email our customer service team at Support@stanceduk.co.uk who will be happy to help. Thanks Stanced UK

Posted 1 year ago

“Great purchase”

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Posted 1 year ago

“Spacers looks solid. Unfortunately I ordered the wrong spec so the bolts are incorrect. Waiting to get this resolved with support team. Fast shipping though..”

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Posted 1 year ago

Hi Lewis, Sorry to hear that. Glad we were able to help you resolve this. Thanks Stanced UK

Posted 11 months ago

“Pretty happy with how easy it is to fit, although clear information on the fact that you need smaller bump stops for it to work would be great. Caused way too much grief trying to figure out why it wouldn’t go any lower…. I had to remove bump stops completely, and have to find smaller ones that will fit …”

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Posted 1 year ago

Hi Pedro, Sorry to hear that. Glad we were able to help you resolve this. Thanks Stanced UK

Posted 11 months ago

“Holy crap you guys were quick! Allowed me to get through my MOT in just a couple of days, unfortunately my last set of stance+ coilovers had a bit of a leak after 4years of hard driving, camping and all manner of “my van isn’t built for this” off roading. Never had an issue with them. Recommend to anyone looking to modify! Will be buying another set for a different vehicle when funds allow!”

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Posted 1 year ago

“Many Thanks”

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Posted 1 year ago

“I ordered incorrect wheel bolts my mistake. The customer service representative was more than helpful and very swift in solving and replacing these for me. Thanks very much”

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Posted 1 year ago

“Product looks good quality and fitted well. Let's hope it works as good as it looks”

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Posted 1 year ago

“Recently bought the stance+ clilovers for my mk7 fiesta and can say I'm very pleased easy enough to fit and a lot of hight adjustment as well, it's s little bit on the rough side when it comes to some bumps and and speed humps but apart form that very good for the money”

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Posted 1 year ago

Hi Mitchell, Sorry to hear that. Glad we were able to help you resolve this. Thanks Stanced UK

Posted 11 months ago

“Great service and fast delivery ace products and quality”

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Posted 1 year ago

Hi, Thanks so much for your feedback and we are glad that you were happy with your experience!

Posted 1 year ago

“Part Didn’t fit, caused anti roll bar to hit chassis and driveshaft. Sent them back and Requested refund due to that.”

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Posted 1 year ago

“Don`t get me wrong. The kit arrived rapid, well packaged and seem decent build. Yet after getting kit installed, vehicle stood for a week at the garage waiting for other parts to arrive and be fitted and get vehicle back on the road, rear shock blew. When asked on what to do, been suggested to get warranty exchange, but kept being told that if there are any grip marks, it will void the warranty, but I can get a new shock for like £52, I don`t know, nor see grip marks, when on the ramp I see shock and bump stops. Fine, yet when asked how to sort it out and how to get a single shock, where is it listed or how to get it sorted, as every time something is being done on the vehicle, I have to pay the labour, Stanced will not cover it, even if the shock was to fauly. Anyhow, might be either my luck or the fact I`m foreign, Ibeen ignored for a week now(purchase and messaging via ebay).”

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Posted 1 year ago

Hi Robert, I'm sorry to hear of the issue. Looking at the email thread, we have been in constant contact with you and we are currently trying to resolve this issue for you. If you do require any further assistance please do not hesitate to email our customer service team at Support@stanceduk.co.uk who will be happy to help. Thanks Stanced UK

Posted 1 year ago

“Great tracking service”

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Posted 1 year ago

“Great product, fast delivery, great customer service.”

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Posted 1 year ago

“all gooood”

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Posted 1 year ago

“The kit itself looks and feels very nice and good quality, fitted to my e46 coupe the job was pretty straight forward, what I found that the kit could come with instructions and it would be a lot easy to fit them but apart from that the ride feels very nice not to stiff. So far very happy with the Stance +”

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Posted 1 year ago

Hi, Glad you are now happy with the product. Thanks Stanced UK

Posted 11 months ago

“Ordered on Friday turned up Saturday really good delivery times and product was good quality”

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Posted 1 year ago

Stanced UK is rated 4.7 based on 422 reviews