Stanced UK Reviews

Name: Stanced UK
Address: The Barn, Copy hold farm, Bradfield Southend Rd, Reading
Rating: 4.72

4.7 Rating 428 Reviews

93 %

of reviewers recommend Stanced UK

4.7

Based on 428 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Stanced UK:

We are a family run business which is growing at an unbelievable pace, and we believe that our customers’ needs are of the utmost importance. We are committed to meeting all of your needs. As a result, a high percentage of our business is from repeat customers and referrals. We would welcome the opportunity to earn your trust and deliver to you the best service we possibly can!

Visit Website

Phone:

01189770229

Email:

Support@stanceduk.co.uk

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Stanced UK 5 star review on 11th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Could do with being abit firmer and extra tool to adjust the coilovers”

Helpful Report

Posted 3 years ago

Hi, Firstly thank you for your feedback. I'm so sorry to hear that. We strive to offer the highest level of customer service possible to all of our customers. The kit comes with one spanner to tighten the adjuster rings so that they are not over tightened as then you would not be able to loosen them in the future to adjust. They only need nipping up tight. If you do require any further assistance please do not hesitate to email our customer service team at Support@stanceduk.co.uk who will be happy to help. Thanks Stanced UK

Posted 3 years ago

“Excellent customer service! Very helpful and prompt response. Couldn't ask for better.”

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Posted 3 years ago

“Love how low the back end sits even though its not ideal for typical UK roads 😂 great handling now although it does get abit bouncy sometimes, but for the price you can't go wrong, overall a great buy”

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Posted 3 years ago

“Great service and super fast dispatch and delivery. Ordered wrong size and the customer service was second to none as it was my fault. New set sent out same day as email! On next day delivery. Cannot fault this company and it’s team!”

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Posted 3 years ago

“This is the third time I have purchased from these guys and they are a quality product with very fast delivery. Excellent”

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Posted 3 years ago

“I have had 3 sets of wheels spacers and bolts for different cars and they have always been superb quality and price with next day delivery, superb”

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Posted 3 years ago

“Very quick delivery. Great product and service. Thanks”

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Posted 3 years ago

“Absolutely brilliant customer service, resolving my issue straight away and replacement part on the way.”

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Posted 3 years ago

“Order was received next day. Mistakenly ordered incorrect bolt kit and provided all information for replacement bolt kit to be sent next day and details for a simple hassle free return with no inconvenience. Could not ask for a better service.”

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Posted 3 years ago

“So I’m happy with how quickly I received my coilovers.. however I wasn’t happy to find out I was missing some parts from my order. I’m missing the rear adjustment collar part? The metal purple piece. I have sent a email already but not yet had a reply.. hoping for this to be fixed asap”

Helpful Report

Posted 3 years ago

Hi Kai, Sorry to hear that. I have searched and cannot see any emails for yourself this morning? Could you please re-send to Support@stanceduk.co.uk so we can assist with any issues you may have. Thanks Stanced UK

Posted 3 years ago

“Arrived next day as promised and fitted myself with no issues. Great ride and comfort for the price 👌🏻.”

Helpful Report

Posted 3 years ago

“I placed an order at 8am and by midday the following day, the spacers had arrived. Very well packaged and order was all complete. Although I had a problem with my emails, I received a order confirmation upon payment, then contact from yodel advising me when the package would be delivered. Well priced and very happy with the service. I would highly recommend StancedUK and will happily use them again in the future.”

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Posted 3 years ago

“Very easy to approach with any issues u may have , prompt reply to any questions u may have Excellent”

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Posted 3 years ago

Hi, Thanks so much for your feedback and we are glad that you were happy with your experience!

Posted 3 years ago

“Haven't mounted it yet so I don't know how it handles on the car but from what I can tell just by the feel of it and the way it looks it might be promising, the are 2 reasons for the 4* rating is that there is no contact number if you want to ask something fast, they respond pretty quick on the Facebook page or emails but would be faster by phone and the 2nd reason is even if they answer quick they only give generic answers, I asked what do I need to buy besides their kit (I don't want to use anything from the old suspension) and everytime I asked I got the same answer: no extra parts needed, old parts are swaped and if I dont want to use the old ones to contact BMW. Will come back with an updated once I install the kit and drive with it for a few days.”

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Posted 3 years ago

“Brilliant coil overs but would have been abit easier with instructions on how to adjust them and more than one adjusting tool”

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Posted 3 years ago

“Coilovers seem good quality for the money, fast delivery and good packaging, only thing id recommend to stanced uk is to add instructions if building them and how to lower and raise the coilovers in the box.”

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Posted 3 years ago

“I emailed before buying asking which would definetly fit my car, got an email back within 10 minutes of which aet to buy. I ordered and recieved within 24 hours brilliant service”

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Posted 3 years ago

“Fast delivery all as should be”

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Posted 3 years ago

“Great product easy to put on and looks good, the only issue (which for me isn't an issue as I have access to certain things most don't, tools and some consumables) wouldve been nice for the item to come with a replacement spring locator for the rears as they are not expensive and will save having to remove and replace later on, i now have to do exactly that as it's metal on metal due to completely rotten ones from standard... And possibly replacement/generic nuts and bolts for fronts not everyone needs them but in the case that due to some cars being old may have rusty, rung off or damaged bolts and washers etc BUT that aside I am VERY HAPPY with my purchase!!”

Helpful Report

Posted 3 years ago

Hi, Thanks so much for your feedback and we are glad that you were happy with your experience!

Posted 3 years ago

“Quick despatch, good quality materials, direct fit.”

Helpful Report

Posted 3 years ago

Stanced UK is rated 4.7 based on 428 reviews