stampit Reviews

Name: stampit
Address: West Court, Campbell Road, Stoke-On-Trent, United Kingdom
Rating: 4.85

4.9 Rating 6,240 Reviews

97 %

of reviewers recommend stampit

4.9

Based on 6,240 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About stampit:

PREMIUM STAMPS

Visit Website

Phone:

0141 471 7151

Email:

hello@stampit.co.uk

Location:

West Court,
Campbell Road,
Stoke-On-Trent
United Kingdom
ST44FB

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stampit 5 star review on 8th December 2024

583

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered an embosser (17/06/22) from here which was meant to be able to emboss 90gsm paper minimum. The embosser which had my Business logo put onto it didn't work. When getting in contact with Daniel at Stampit via message on (25/06/22), he advised that I sent it back and also include any paper that I had tried to emboss (27/06/22). Well I did this, then heard nothing from Daniel or Dwaine. After a while both myself and partner called Stampit and spoke with Dwaine, he said that only Daniel can deal with it and he's too busy to talk to us! on the (12/07/22), after still not hearing anything from them, I emailed Daniel again!! I asked what was happening with the embosser? and because they hadn't bothered to get back to me, I asked for a full refund. Well guess what..... still NO response!!! Well my partner called Stampit on (20/07/22) and asked Dwaine to please sort out a full refund as we have been waiting a long time for them to sort out the issue and we've had enough. Dwaine said that only Daniel can authorise a refund and that he would get Daniel to call us back. HE NEVER DID!!! On the (22/07/22) I left an answerphone message for someone to please call me back to get this issue resolved. NO ONE DID!! Finally on (23/07/22), Dwaine answered the phone, again after a lot of frustration on my part was told again by Dwaine that only Daniel can authorise my refund!! so I asked nicely if Daniel can please give me 5 minutes to do this as this had been going on for far too long and he NEVER calls me back. Dwaine said , No Daniel is too busy!!! well as you can imagine as this point, I'd had enough!! I told Dwaine that I also have a business to run and this is not how you treat people, I had taken so much time out of my business to chase their business for a refund, which should have just been a straight forward transaction, instead it had been dragged out for a month. Dwaine asked Daniel if he would talk to me quickly and he said NO!! I informed Dwaine that if I do not have a full refund with in the next hour I will be leaving this feedback on here!! I finally received my refund....... 30 minutes later!!! I decided to leave this review, as I simply feel that this company and how it has treated me is far from professional. No proper apology given.”

Helpful Report

“Good quality product, received even earlier than potential delivery date.”

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“Quick delivery and stamp was as requested would use Stampit to purchase stamps in the future”

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“Brilliant service, really easy to order, beautiful stamp, amazing quality, I only paid for normal delivery, ordered late on Tuesday, received on Friday. Would definitely recommend.”

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“Great service and great product. Easy to upload my design and I received it 4 days later by 2nd class post.”

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“Great service, great stamp!”

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“Fab stamp. Works great texts in clear very easy to use,”

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“i do not recommend this, i bought several clothing stamps, and they arrived on time and looked good. After i stamped the children's clothing they looked alright, the problem came after washing, it was unreadable. After contacting the company for a refund the manager kept ignoring my emails and not answering my phone calls. I was informed that the stamps are good only for a specific fabric and not like advertised for cloth (general cloth). So do not recommend it.”

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“Very professional service for bespoke stamps.”

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“Fantastic service and great product.”

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“I ordered two things one a stamp which came on time two loyalty cards Which I should’ve got within two working days I did not get I had to always keep calling up Stampit for update.So I just cancelled waiting on a refund”

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“Got what I ordered , good quality , on time delivery”

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“Stampit were recommended to me to manufacture some stamps from my intricate designs. I now have no hesitation in recommending to others - excellent service, product and delivery. The oak wood handled stamps just have that air of quaility and authenticity about them. Thank you.”

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“Perfect maker’s stamp for pottery. It’s exactly what I expected and the depth of the words in the clay is just right. I am very happy indeed!”

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“Excellent stamp to upgrade the packaging I use in my small business. Will use next time I need another stamp”

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“I am absolutely delighted with my purchase. I was given really helpful advice by email and the resulting embossing stamp works a treat. I definitely recommend this company.”

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“Highly recommended”

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“Stamp arrived on time, well designed.”

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“SO impressed with the quality! Super fine detail was picked up and it prints amazingly well on paper and cloth. Very fast dispatch. Thank you!”

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“I needed a specific custom stamp. I found what I needed online but as I was not confident that I would get it right I emailed the company for help and the customer service was fantastic and the order was placed and delivery made very quickly.”

Helpful Report

stampit is rated 4.9 based on 6,240 reviews