stampit Reviews

Name: stampit
Address: West Court, Campbell Road, Stoke-On-Trent, United Kingdom
Rating: 4.85

4.9 Rating 6,226 Reviews

97 %

of reviewers recommend stampit

4.9

Based on 6,226 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About stampit:

PREMIUM STAMPS

Visit Website

Phone:

0141 471 7151

Email:

hello@stampit.co.uk

Location:

West Court,
Campbell Road,
Stoke-On-Trent
United Kingdom
ST44FB

Write Your review

Tell us how stampit made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

stampit 5 star review on 8th December 2024

583

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick response, fast delivery, good product and overall really nice people working there - thanks alot guys !”

Helpful Report

Hi Grazvidas Thank you for taking the time to review our company. We really appreciate it and are happy that you found our product/service to a high standard, we hope you shop with us again soon! If you have time, we would love you to review us on Trustpilot: https://www.trustpilot.com/review/stampit.co.uk Many thanks and happy stamping!

“Both the wax seal and embosser are of great quality. Really makes our marketing campaign set that perfect first impression. Postage fast! Many thanks would recommend.”

stampit 5 star review on 25th January 2023

Helpful Report

Hi Graeme, Thanks so much for leaving us a review, we are so glad you love your product, the wax seal embossers are some of our favourites! Thanks for shopping with us and happy stamping!

“Our first experience with this company, very impressed with the service and products.”

Helpful Report

Hi Jill Thank you for taking the time to review our company. We really appreciate it and are happy that you found our product/service to a high standard, we hope you shop with us again soon! If you have time, we would love you to review us on Trustpilot: https://www.trustpilot.com/review/stampit.co.uk Many thanks and happy stamping!

“Still waiting for balance if my order to be delivered? Not recommended -”

Helpful Report

Hi Tasnim, My customer service team has informed me that your package has already been shipped and should be with you soon. I'm sorry for any inconvenience caused, my customer service team has been in contact via email with further information. Kind regards

“Not a great experiece ... 24hrs was the headline - but 4x working days later no stamp was despatched .... They don't pick up the phone .... Seem to use Royal Mail pre-advice to make it appear the package is ready to despatch when it hasn't been started .... And then when it was despatched - it was put in a brown envelope (not even a jiffy bag), so unfortunately the envelope was damaged and the stamp lost .... Paid the money on the 11th Jan - received broken brown envelope on 21st ....”

Helpful Report

Hi Peter Thank you for getting in touch although I am sorry it has been necessary for you to do so. I have passed your details over to our Customer Service team who will be in touch in regards to your stamp not arriving with the package and to arrange for a replacement. We do not ship items in jiffy bags as it does not fit in with our green credentials but it should have been wrapped sufficiently to avoid tearing in the package. Many thanks Stampit

“my first order. very helpful with all aspects :)”

Helpful Report

Hi Simon Thank you for taking the time to review our company. We really appreciate it and are happy that you found our product/service to a high standard, we hope you shop with us again soon! If you have time, we would love you to review us on Trustpilot: https://www.trustpilot.com/review/stampit.co.uk Many thanks and happy stamping!

“Great little stampers, customer service very quick to rectify any issues. Great service all around”

Helpful Report

Hi Tracey Thank you for taking the time to review our product and our company. We really appreciate it and are happy that you found our product/service to a high standard, we hope you shop with us again soon! If you have time, we would love you to review us on Trustpilot: https://www.trustpilot.com/review/stampit.co.uk Many thanks and happy stamping!

“Despatched immediately however royal mail took a week to deliver due to a backlog from strikes. The custom stamp looks great, unfortunately supplied in the wrong colour. Sent out the correct colour cartridges express delivery as soon as I notified them. Happy with my purchase.”

Helpful Report

Hi Andrew Thank you for taking the time to review. We really appreciate it and are happy that you found our product to a high standard, we hope you shop with us again soon! If you have time, we would love you to review us on Trustpilot: https://www.trustpilot.com/review/stampit.co.uk Many thanks and happy stamping!

“You have asked for a review but the order has not been delivered”

Helpful Report

Hi Lisa, We apologise about the delay in your order, our customer service team has contacted you to help remedy the situation if you could check your emails and reply via the ticket. Kind regards

“Disappointed with the quality of the stamp signiture,I am now waiting for a replacement you agree it isn't up to your normal standards.”

Helpful Report

“I ordered a Japanese Style Hanko Stamp over a month now and still haven't received it. I'm thinking of getting a refund soon.”

Helpful Report

Hello, After looking into your order I can tell you it's been shipped, this could be a problem with the carrier, which we do apologise for the inconvenience that this has caused you. If you could email hello@stampit.co.uk our customer service team will be able to contact the carrier or have a remake sent out to you. Again, I'm very sorry for this. Kind regards

“This is my second purchase from Stampit. The service was quick and I got exactly what I wanted.”

Helpful Report

Hi Gilllian Thank you for taking the time to review. We really appreciate it and are happy that you found our product to a high standard, we hope you shop with us again soon! If you have time, we would love you to review us on Trustpilot: https://www.trustpilot.com/review/stampit.co.uk Many thanks and happy stamping!

“Im still waiting on the stamp I’ve orders since the 10th - it’s the 17th today.”

Helpful Report

Hi Davakay, After looking into this I can tell you your order has been shipped and should be with you this week. If it isn't with you by then please contact us at hello@stampit.co.uk and we can contact the carrier directly for you. I'm sorry for any stress caused. Kind regards

“Fantastic quality of product, excellent service. They offer a size and range beyond most others. My custom stamps were produced in a very quick turn around time and to an exceptionally high standard. I will be most certainly using this company again.”

Helpful Report

Hi Nigel Thank you for taking the time to review. We really appreciate it and are happy that you found our product to a high standard, we hope you shop with us again soon! If you have time, we would love you to review us on Trustpilot: https://www.trustpilot.com/review/stampit.co.uk Many thanks and happy stamping!

“Took a month to arrive. I ordered stickers which look like I’ve printed them myself it’s such low quality and even worse they’ve come on a4 sheets of paper so I can’t give them to customers. There’s no product explanation so I went off the example picture which was obviously a mistake. Waste of £78 as these aren’t even good enough for packaging due to lack of coating.”

Helpful Report

Hi Jess, I'm very sorry for your experience and any stress or inconvenience caused to you. I have forwarded this onto my customer service team who will be reaching out to you now via email to remedy this situation for you. Again, we are very sorry this doesn't align with our high standards. Kind regards

“Unfortunately, I am still waiting for the stamp I ordered (09.12.2022). I tried to contact the company numerous times via email but still have not heard back.”

Helpful Report

Hi Nihan, I'm extremely sorry for your experience and any inconvenience this has caused, your emails would not have been answered as they weren't manned due to Christmas leave. After looking into this for you I can tell you that I have pushed your order through as urgent with next day delivery. Again, I'm very sorry for any stress this has caused you, if you have anymore questions please feel free to email us at hello@stampit.co.uk Kind regards

“Service is poor, order My items on the 16th December. Still waiting although they were dispatched on the 20th Dec. Then I received an email asking me to rate my item, although I haven't receive it. Try to call stampit to get them to contact courier but they kept sending me to busy tone, or hang up without answering. Not improve”

Helpful Report

Hi April, I'm extremely sorry for your experience and any inconvenience this has caused, your call would not have been answered as it wasn't manned due to Christmas leave. After looking into this for you I can tell you that I have pushed your order through as urgent with next day delivery. Again, I'm very sorry for any stress this has caused you, if you have anymore questions please feel free to email us at hello@stampit.co.uk Kind regards

“On ordering I expected delivery in 3 or 4 days, had to chase my order twice, first told production was delayed a week, then told it would be in the new year, this didn't work for me so asked for a refund, now having to chase this for the second time!!”

Helpful Report

Hi Andrew I'm extremely sorry for your experience and any inconvenience this has caused, your email would not have been responded to as it wasn't manned due to Christmas leave. After looking into this for you I can tell you that I have pushed your order through as urgent with next day delivery. Again, I'm very sorry for any stress this has caused you, if you have anymore questions please feel free to email us at hello@stampit.co.uk Kind regards

“Sadly our order never arrived and our emails requesting an update never received a reply from the supplier. All in all a poor experience.”

Helpful Report

Hi Jez, I'm extremely sorry for your experience and any inconvenience this has caused, your email would not have been responded to as it wasn't manned due to Christmas leave. After looking into this for you I can tell you that I have pushed your order through as urgent with next day delivery. Again, I'm very sorry for any stress this has caused you, if you have anymore questions please feel free to email us at hello@stampit.co.uk Kind regards

“Great quality stamp, quickly delivered. Only down side was we wanted a larger stamp, but when ordering, I noticed that the size of the ink pads on offer didn't go up to the larger sizes of stamps they can make. So we downgraded the size of stamp to go with the maximum sized ink pad available. That's me being petty to be fair. Delivery was very prompt considering we ordered on the run up to Christmas and there were postal strikes etc. To contend with. I would highly recommend using stampit if you need a custom stamp. 10/10”

Helpful Report

Hi Jordan Thank you for taking the time to review. We really appreciate it and are happy that you found our product to a high standard. We love our embossers as well, the definitely add a touch of class to papers, prints etc. :) If you have time, we would love you to review us on Trustpilot: https://www.trustpilot.com/review/stampit.co.uk Many thanks and happy stamping!

stampit is rated 4.9 based on 6,226 reviews