Stackers Reviews

Name: Stackers
Rating: 4.74

4.7 Rating 690 Reviews

93 %

of reviewers recommend Stackers

4.7

Based on 690 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

About Stackers:

The home of beautiful organisation ✨

Visit Website

Phone:

01622714212

Email:

hello@stackers.com

Location:

London House, Sheldon Way, Aylesford
ME20 6SE

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Stackers 5 star review on 25th April 2024

Anonymous

Stackers 5 star review on 10th October 2023

Anonymous // 01/01/2019

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“Love love love it. Decided to treat myself to a new jewellery box. The sections are brilliant and great presents if you want to add to your existing stacker.”

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Posted 2 years ago

“Item was delivered promptly and the jewelry box layers were as expected and look lovely.”

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Posted 2 years ago

“I've been looking at the Stackers stacking system for a while then decided to purchase, what a great decision!! All my jewellery is now organised and easy to find in the different compartments. I am extremely happy with my purchase.”

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Posted 2 years ago

“Really good product exactly as described. Prompt delivery came before due date and was extremely well packaged”

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Posted 2 years ago

“Ive got several Stackers items - jewellery trays, passport holder and make up holder - really happy with all of them and use make up holder and jewellery trays every day. The passport holder is useful as you insert your passport in the top rather than a book style holder - much more convenient.”

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Posted 2 years ago

“My daughter started collecting some of the Stackers trays for her jewellery- so useful! I bought her another tray for Christmas but unfortunately they sent the wrong one. A few emails later and we were sent the correct one but also didn't have to return the incorrect one. My daughter was thrilled of course. I would certainly recommend this company and say their customer service is excellent!”

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Posted 2 years ago

“Order was wrong when it arrived. That was a pity but contacted company and returned as soon as possible. Still waiting for a refund two weeks after it was returned to warehouse. Very disappointed with my experience.”

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Posted 2 years ago

Hello Sheila- So sorry that you have been left feeling disappointed with the experience of shopping with us and that your refund has not been received into your account yet. I can see that the refund was issued to you on the 6th January by our accounts team- I have forwarded the screenshot of this to your email address for your reference. It may be worth reaching out to your card provider/ bank to chase this up as to why this has not yet been received. Best wishes, Hannah. Stackers Team.

Posted 2 years ago

“Amazing, don’t quite know why i waited so long to purchase!! Excellent added a few accessories, ie necklace & earring holder, perfect, now can see all my jewelery at a glance! Very Happy Customer”

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Posted 2 years ago

“The back zipper has just come apart & im very disappointed as my granddaughter is really upset. Can I send it back for repair or replacement.”

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Posted 2 years ago

I am so sorry to hear that this has happened to the Backpack and for the disappointment this has caused. If you could please contact our customer service team we will be happy to arrange a replacement product or refund ASAP for you. Best Wishes, Stackers Team.

Posted 2 years ago

“Beautiful quality”

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Posted 2 years ago

“Very pleased with the Jewellery boxes 😊Efficient delivery, well packed and impressed that the packaging is recyclable. Quality of the boxes are great and a fab idea in terms of varying layers to suit your needs. Overall, a super experience!”

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Posted 2 years ago

“It’s not made clear that returns are not included in the order, and the returns process doesn’t work I’ve sent several emails trying to return an item and still not managed as is only emails, no phone contact, and only weekday responses to emails. A very small operation!!”

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Posted 2 years ago

Hi Moj, I am sorry to hear you have had a negative experience. Details about returns can be found on our returns page: https://stackers.com/returns. It does state that a flat rate of £4 will be deducted from your refund on this page, along with this being shown on the ReBound system once a return is started. With regards to the system itself, we unfortunately have had some issues with certain order numbers as we had migrated our website over to a new platform which caused some technical difficulties with the data linking. However, we are accepting returns and have been helping customers who have been in touch. I have checked through our inbox and cannot find any email from your email address or any emails referencing your order number. Please could you let us know which email address you have sent your messages to so I can make sure we get back to you to as soon as possible? For future communications, we do have a phone number should you want to speak to a member of our team directly, it is 01622 714212 and is listed on our Contact Us page. Once again, we would like to apologise for any inconvenience caused and will be happy assit with any outstanding queries. Best wishes, Stackers Team

Posted 2 years ago

“Dear Stackers, I would appreciate it if someone could get back to my email addressing a missing order. It has been a week now and no one has resolved the issue. Thank you.”

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Posted 2 years ago

“I bought this as a gift for someone for Christmas. It is a nice size for travelling.”

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Posted 2 years ago

“Good choice of components to make your bespoke design. Nice colours to choose from. Easy to build and order. Reasonable prices for the service and products. The boxes are well made, fit together nicely and look good.”

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Posted 2 years ago

“Love the jewellery boxes.i have had mine a long time. I have bought them for my daughters and daughter inlaw for Christmas this year.”

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Posted 2 years ago

“Lovely quality. Amazing value!”

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Posted 2 years ago

“Good service, quick delivery is a present for daughter”

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Posted 2 years ago

“Always find stackers website easy to use. Good quality products and very quick delivery.”

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Posted 2 years ago

“Lovely jewellery box!! Perfect for a gift to someone. Will definitely be buying more”

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Posted 2 years ago

Stackers is rated 4.7 based on 690 reviews