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Sprout Loans Reviews

4.9 Rating 285 Reviews
100 %
of reviewers recommend Sprout Loans
4.9
Based on 285 reviews
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour

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Anonymous
Anonymous  // 01/01/2019
Fantastic...start to finish...so helpful. And very understanding.. cannot fault them!
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Posted 1 day ago
The only give loans to people in IVAs. So do not be fooled. They will not help you if you have poor credit.
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Posted 6 days ago
Good evening and thank you for your feedback. We do indeed specialise in IVA Early Settlement Loans with other loan offerings available to existing clients only. We are in the process of updating this recent change on our website to make this clear. I am sorry we were unable to assist you and hope you were able to get a resolution. Thanks again.
Posted 4 days ago
Really easy to come out of my IVA early using Sprout. I did find that they were very hit and miss over email. Sometimes you would be replied quite qucikly to and other times you wouldnt hear back. However if you call them they are very fast and you are never on hold for long. And the customer service reps are always lovely on the phone.
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Posted 1 month ago
Good morning! I would just like to say many thanks for your kind and positive comments and we are glad to hear you have found the process of exiting your IVA easy. I am sorry you had a mixed experience regarding the email responses as we have a 24 hour turnaround target so I will be looking into this. Looking forward to a positive journey through the life of your relationship with Sprout and feel free to contact us anytime on info@sproutloans.co.uk or call 03339399393 and we will be happy to help.
Posted 4 weeks ago
I have used sprout for 2 years and now my loan is fully repaid. Had to miss a payment at the end but they were very understanding and moved my payment date. I would highly recommend thank you so much for the help.
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Posted 4 months ago
I didn’t think I would be able to finish my IVA early but having got in contact with Sprout loans I was reassured every step of the way. Nothing was too much trouble and they were very quick to respond to any questions or fears I might have had. I would highly recommend them to anyone in my situation. I can get on with my life again now a better person.
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Posted 4 months ago
Hi We just want to say many thanks for your kind review which means a lot to us to know we are making a difference. Wishing you the very best for the future. Sprout Team
Posted 4 months ago
I must admit was a bit dubious however worried myself for nothing..quick easy and successful, the only delay was myself, not using the the service they offer earlier as in when they approached me. Thank you Sprout Loans.
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Posted 7 months ago
Good evening We just want to say a belated thank you for your kind review. It means a lot to us to know clients are satisfied when taking advantage of our loan product Wishing you the very best for the future. Sprout Team
Posted 4 months ago
Very impressive company to deal with. Get a response from them within 5 minutes of any email, less like a debt company and more like my friends replying via Whatsapp. My previous debt company took months but whatever the problem Sprout were patient and helped me out quickly. Recommended.
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Posted 11 months ago
Excellent service, and treated like a real person not just a statistic Will recommend 100 percent
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Posted 1 year ago
From the start of my application for a personal loan everything was explained in full and timely manner,the advisors provided were very helpful
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Posted 1 year ago
I cannot fault this company. I really didn't feel like I stood a chance of being accepted for an early settlement loan to close my IVA and was elated to have been accepted. The offer was accepted by my creditors and Sprout moved incredibly quickly on sorting the documentation out and transferring funds to my IVA practitioners. They have been incredibly patient with me as it took a long time to arrange the meeting of creditors. They waited patiently and assured me my loan acceptance was still safe. Had lots of dealings with Amy, Phillip and Molly and all were informative, patient and communicated with me consistently. All acted quickly on any queries and concerns. All that's left to say is thank you so much for the chance to finally get my life back and enabling me to move forward with my life. I cannot thank you enough and would recommend them to anyone who finds themselves in a difficult situation and needing to be released from thier IVA early :)
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Posted 1 year ago
Being in an IVA, I felt completely trapped. Looking back I think I was misadvised and shouldn’t have started one at all. Sprout Loans took me out of the IVA, they were the only people who would listen and they genuinely do care about their customers. I could not recommend them more highly!
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Posted 1 year ago
A seamless, friendly and very swift service provided by a dedicated team of knowledgeable professional staff, even when the IVA was slow with certain elements, they understood fully and waited patiently. Amy and Philip were amazing through the whole process, helping and assisting at each and every stage. I am now free from my IVA restrictions, with no negative impact on my financial state. A brilliant solution to what was a stressful period of my life with too many limitations and stipulations. I cannot recommend this company highly enough as they have given me back my freedom.
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Posted 1 year ago
Thay were so helpful and sorted out for my iva to end .and there loan save me lesser years to pay it all off
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Posted 1 year ago
Excellent service all round! Amy Frost was an absolute pleasure to deal with, keeping me updated, super professional and helpful
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Posted 1 year ago
Great communication, and very understanding of my circumstances and eager to help in the time I needed it most. I am now debt free :) thanks again! :D
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Posted 1 year ago
It’s was a great relief having finished my loan & free from debt ; sprout were very helpful & professional; THANK YOU ONCE AGAIN;
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Posted 1 year ago
Very effecient and friendly service. I cannot thank them enough. Communication excellent. Special thanks to Amy Frost, very helpful and understanding.
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Posted 1 year ago
Sprout Loans was recommended to me when I was making regular repayments on my IVA. I was sceptical at first, I didn’t think I would meet the criteria for this loan, but the customer service team talked me through the process and made me feel mor at ease so I applied. I was approved quickly and it was such a relief to not be under the constraints of an IVA. The IVA helped me massively, and I’m thankful that there is such a thing in place, but Sprout Loans just gave me my financial freedom back. The team have always been friendly, provided excellent communication and promptly responded to any queries. If you are looking to move on from your IVA before your end date, I would 100% recommend Sprout Loans.
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Posted 1 year ago
This is how financial services companies should operate. Fast communication, friendly staff and excellent service.
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Posted 1 year ago
I used this company to end my IVA early. They were prompt to respond to all communication and answered all my questions. No longer being under the financial restraints of an IVA is like having a weight lifted off my shoulders. The monthly payment was slightly higher than our IVA payment, but we usually had to make over payments to the IVA so we feel this all balanced out, and having a set payment regardless of pay rise, bonuses or overtime is definitely worth that extra per month. Thank you sprout loan for giving us our financial freedom back!!!
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Posted 2 years ago
Sprout Loans is rated 4.9 based on 285 reviews