Spoiled Brat Reviews

Name: Spoiled Brat
Address: Unit 7 Wilson Business Park1 Queen Elizabeth AvenueHillington, Glasgow
Rating: 3.52

3.5 Rating 27 Reviews

7 %

of reviewers recommend Spoiled Brat

Company Reviews

Metrics

3.5

Based on 27 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email

Spoiled Brat 1 star review on 30th July 2024

Anonymous

Anonymous // 01/01/2019

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“This company are more interested in censoring genuine reviews than they are in assisting customers. They keep your money when you return the goods and fail to insure packages then expect the buyer to be out of pocket. If you have been affected by this company, file a chargeback with your bank. The reviews on their website are all fake as well but the reviews here say it all, and are 100% factual and correct- you can't censor everyone everywhere but good luck trying.”

Helpful Report

Posted 1 month ago

“Awful customer service - rude in her emails. Item arrived broken yet refused my refund. Avoid like the plague”

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Posted 6 months ago

“Got what I needed (heated face masks) witha little something extra (being disney) and for a very good price! Delivered quickly and loved once I opened up the box! Thank you guys, it's the little details that count and put a smile on (well did to my face and my little girls).”

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Posted 1 year ago

“PLEASE NOTE THIS BUSINESS IS NOT - SPOILEDCHILD.COM - WE ARE SPOILEDBRAT.CO.UK, A UK REGISTERED BUSINESS HIGHLY RATED ON TRUSTPILOT WE DO NOT OFFER FREE TRIALS, SUBSCRIPTION SERVICES OR ANY OF THE BEAUTY ITEMS LISTED BELOW BY A REVIEWER - THE REVIEWS BELOW DO NOT RELATE TO MY BUSINESS, THEY RELATE TO SPOILEDCHILD.COM”

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Posted 1 year ago

“Genuinely pathetic... i wish i could give no stars had the worst experience... firstly they have kept items on the site that they dont even have in the inventory and keep lying to you that they will ship ot soon after 3 months of not receiving my parcel and constant emails which i never got a reply to I received a super blackmailing and insulting response saying that im a impatient customer and the owner had a baby so they did not ship my item etc i mean that does not even make sense ... they refunded my money but wasted my time never shopping again they need to balance business and personal life and not throw these emotional talks at their customers its lame and stupid and extremely immature.”

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Posted 6 years ago

“Lovely quality of clothes and a great fit. The customer care team are very helpful and resolved a problem I had with a return quickly and easily.”

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Posted 6 years ago

“Ordered a few times now. Each time delivery has been quick, clothing is great quality with good materials. Great Customer service who are quick to respond when needed”

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Posted 6 years ago

“Fantastic customer service Couldn’t be happier. Answered all my emails quickly”

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Posted 6 years ago

“Fantastic customer service Couldn’t be happier. Answered all my emails quickly”

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Posted 6 years ago

“Fantastic shop! Really good easy experience with great products.”

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Posted 6 years ago

“My dress didn’t fit unfortunately but the staff made it so easy to send this back & issue a refund within 2 days!”

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Posted 6 years ago

“Great quick service 100%. Purchased a few wildfox sweaters from here & every item has been great Quality & exactly what it looked like on the pictures. I wont buy from anywhere else now as i know what i'm getting here and the customer service team couldn't be more helpful - 100%”

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Posted 6 years ago

“Received great customer service today from Emails were replied to promptly and helped me out with my return. Beautiful clothes too”

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Posted 6 years ago

“Amazing website easy to navigate and find the product. Great customer service and advice with sizing etc. Fast delivery”

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Posted 6 years ago

“customer service went above and beyond to find my refund and kept in constant contact regarding the status of this. Very helpful throughout”

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Posted 6 years ago

“This company left me £200 out of pocket when it took my money for a jacket I never received when it when bust. After going into administration, it then relaunched immediately with a nearly identical trading name and website owned by the SAME PEOPLE. They never responded to my emails and I have never received my refund or the jacket. DO NOT USE! SCAM ARTISTS/CON company. They ignore and delete every negative review I leave them on social media, marking it as 'spam' because they don't care about their customers.”

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Posted 7 years ago

“6 months into the year. I'm still waiting for 4 sets that i ordered and paid for and no one is getting back to me to assist me with my issue.”

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Posted 7 years ago

“One star is honestly too much praise for this company. I ordered a pair of Hunter boots from the site, when I received the item the boots were moldy! I immediately contacted the company to send back the product for a refund but they refused to pay postage, I argued this for a period of time and then decided to cut my losses and send back the faulty item from my own pocket. The company then offered me a exchange note as it was received out of their returns date. Completely gone to waste as I do not want to exchange anything with them and they have stolen my money. Rude customer service a disgrace to e commerce.”

Helpful Report

Posted 7 years ago

“I ordered a jacket from this company and paid £2 more than standard retail price for the jacket (£2), and £9.99 to have it delivered by Royal Mail First Class tracked. I received the wrong jacket, and that too, 6 days late. I informed the company and opened a paypal dispute. In the paypal dispute, they gave me a tracking number for HERMES and did not respond to any of my questions as to why it was late, and why I was sent the wrong item. I then emailed the company for the 3rd time, who the owner Susan then stated she had sent me an email before "and it could have gone in my SPAM box". No, I never received. She then apologised and said she would refund me, and provided me with a returns label. Cleverly, the company have a "you need to upgrade this with a tracking number " as we cannot refund any items without a tracking number. I am so disgusted with the ethics of this company and i highly warn everyone else to stay away. I thought they would have atleast refunded out of kind gesture, seeing as the mistake was THEIRS and not mine.”

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Posted 8 years ago

“Awesome website which provides excellent service and love all their brands and products , I shop here at least once as month and have done for at least 3 years! Can't get enough of wildfox!”

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Posted 8 years ago

Spoiled Brat is rated 3.5 based on 27 reviews