S W Hygiene Reviews

Name: S W Hygiene
Address: Unit 9 Miller Business Park, Station Road, Liskeard, Cornwall
Rating: 4.95

5.0 Rating 786 Reviews

99 %

of reviewers recommend S W Hygiene

Company Reviews

Metrics

Info

5.0

Based on 786 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 0184 060

Email:

customercare@southwesthygiene.co.uk

Location:

Unit 9 Miller Business Park,
Station Road,
Liskeard
Cornwall
PL14 4DA

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent service, pleasant staff”

Helpful Report

Posted 1 year ago

Hello Samantha Thank you so much for leaving us a lovely review. I will certainly pass your praise on to the team who look after your site. If you need anything from us in future please do get in touch. From Rachel at SWH

Posted 1 year ago

“South West Hygiene always goes above and beyond with the service they provide. When I increased my units mid-contract they supplied the extras quickly to meet our operational needs and kept me informed on the delivery time by phone call.”

Helpful Report

Posted 1 year ago

Hello John Thank you for taking the time to leave us a fantastic review of your experience using South West Hygiene. Providing our customers with exactly what they need is paramount to us along with keeping you in the loop every step of the way. If we can help with anything going forward, please do get in touch. From David at SWH

Posted 1 year ago

“the team at SWH always responds to inquiries quickly and efficiently. happy with the services provided.”

Helpful Report

Posted 1 year ago

Hello Alister Thank you for taking the time to leave a review of your experience with South West Hygiene. Should you need anything further from us please do get in touch. From Rachel at SWH

Posted 1 year ago

“South West Hygiene has always given us exemplary service. The People who visit our property are always pleasant and helpful. The products they provide are top quality. We needed to change the products supplied at short notice and it was carried out swiftly and with no fuss. We would highly recommend this company.”

Helpful Report

Posted 1 year ago

Hello Caroline Thank you for such amazing feedback, high praise indeed! We really do appreciate hearing from our customers that we have worked with for a long time. I will certainly pass your comments on to the whole team. Should you need anything from us in future, please do get in touch. From David at SWH

Posted 1 year ago

“Friendly, Fast, Efficient. Professional and courteous service-orientated company.”

Helpful Report

Posted 1 year ago

Hello Bill Thank you for leaving us a great 5 star review! We are very happy that you would recommend South West Hygiene to others. If you need anything from us going forward please don't hesitate to get in touch. From Lee at SWH

Posted 1 year ago

“Always polite and courteous, good office team that respond to inquiries quickly and efficiently”

Helpful Report

Posted 1 year ago

Hello Chris Thank you for taking the time to leave us a 5 Star Review. We pride ourselves on responding to customers quickly and efficiently, so it is lovely when we receive this type of feedback. Should you require anything from us in future please don't hesitate to get in touch. From Rachel at SWH

Posted 1 year ago

“No issues, They provide a good service. Always polite and on time. Would reccomend.”

Helpful Report

Posted 1 year ago

Hello Simon Thank you for leaving us a great 5 star review! We are very happy that you would recommend South West Hygiene to others and that you haven't had any issues with the service we provide. If you need anything from us going forward please don't hesitate to get in touch. From Lee at SWH

Posted 1 year ago

“Good communication, friendly efficient service especially from Kerry.”

Helpful Report

Posted 1 year ago

Hello Jane I wanted to say thank you for leaving us a 5 Star review of the "friendly efficient service" and "good communication" that you receive from SW Hygiene. I will certainly pass your comments on to Kerry who looks after your site. If you need anything from us in future please don't hesitate to get in touch. From David at SWH

Posted 1 year ago

“We've been using SW Hygiene since we started trading and they are always very polite, courteous and our account manager Lee is always lovely to deal with and very helpful. Would very much recommend.”

Helpful Report

Posted 1 year ago

Hello, Thank you for taking the time to give us a wonderful review. I'm sure Lee and the team who look after your site will be delighted to hear this. Should you need anything from us in future please don't hesitate to get in touch. From Rachel at SWH

Posted 1 year ago

“Without question South West Hygiene have been the best washroom service provider we have worked with. They have looked after several sites on our behalf for the past 10 + years, never poor service and their customer service is outstanding. Highly recommended!”

Helpful Report

Posted 1 year ago

Hello Caroline Thank you for such amazing feedback and for taking the time to leave us a review. We really do appreciate hearing from our customers that we have worked with for so long. I will certainly pass your praise on to the whole team. Should you need anything from us in future, please do get in touch. From Lee at SWH

Posted 1 year ago

“We only join SW Hygiene in June and are extremely happy with the service they are providing. We have 12 sites in the SW region, some more remote than others and every time they turn up on time and with a friendly manner, thank you, all of you.”

Helpful Report

Posted 1 year ago

Hello Helen Thank you for taking the time to leave a 5 Star review of the service you receive from us here at South West Hygiene. It's great to hear that we are delivering the same high level of service across all 12 of your sites. I will certainly pass this across to all of the team who contribute to this. If you need anything from us in the future please do get in touch. From Rachel at SWH

Posted 1 year ago

“We have had two months this year where we had no service Feb& Mar It has taken me until now end of Aug, two telephone calls and finally speaking with Stephen in the finance department dirrect to get a credit note. Having phoned back in April and speaking to your customer service desk I think that having to phone back up again and chase this not very acceptable. However speaking with Stephen he was very helpfull and shorted out the problem straight away.”

Helpful Report

Posted 1 year ago

Hello Michelle Thank you for taking the time to write us a review, I am really sorry to see you only gave us 3 stars, and were unhappy with a couple of elements. As you are aware we use a subcontractor to carry out these works and were not informed of the missed services, please rest assured we vet all of our contractors to ensure we use the best of the best, and will take this up with them to ensure there are no further missed services and our usual high standards to resumes. I apologise this was not dealt with straight away and will investigate what went wrong. I am pleased to hear that has now sorted this. If you require anything further please do not hesitate to contact our Customer Care Team. From Nick at SWH

Posted 1 year ago

“Superb service”

Helpful Report

Posted 1 year ago

Hello William Thank you very much for your 5 star review of our company. If there is anything more we can do for you please get in touch. From Lee at SWH

Posted 1 year ago

“Always provide excellent, professional services both when on-site and over the telephone. Would certainly recommend them, they have never let us down.”

Helpful Report

Posted 1 year ago

Hello Louise Thank you for such amazing feedback and for taking the time to leave us a review. We really do appreciate hearing from our customers so I will certainly pass this on to the whole team, including those who attend your site. Should you need anything from us in future, please do get in touch. From Lee at SWH

Posted 1 year ago

“Service is good but very expensive when you are sub contracting to a local firm”

Helpful Report

Posted 1 year ago

Hello Jill Thank you for your review of South West Hygiene. Following on from our communication last week with regards to your account, we are happy that you accepted our proposed prices and are continuing to work with us. Having been a customer of ours for many years we are always happy to look at pricing and ways to improve our customer’s experience. We appreciate you taking the time to leave us the response and would welcome any feedback you may like to give as to what we could do achieve a 5-star rating in the future; our email address is customercare@southwesthygiene.co.uk should you wish to discuss anything further. From Rachel at SWH

Posted 1 year ago

“Friendly and efficient service.”

Helpful Report

Posted 1 year ago

Hello Stacey Thank you so much for your 5 star rating of South West Hygiene! We strive to provide the best service possible and your feedback is very much appreciated! If we can be of any further assistance please don't hesitate to get in touch. From David at SWH

Posted 1 year ago

“Regular service and really nice, reliable operative. My email was responded to very quickly and my conversation with the lady in the office went well.”

Helpful Report

Posted 1 year ago

Hello Carol Thank you for your fantastic 5 star review of us here at South West Hygiene. We really do appreciate that you have taken the time to leave feedback. I will make sure to pass your comments on to the operative that covers your site, she will be thrilled to hear this. Should you need anything going forward please do get in touch. From Lee at SWH

Posted 1 year ago

“Excellent communications and good range of products available”

Helpful Report

Posted 1 year ago

Hello John Thank you for taking the time to leave us a review of the service you receive from us here at South West Hygiene. All feedback is greatly received and I will pass this on to the rest of the team. If you need anything from us going forward please do get in touch. From Rachel at SWH

Posted 1 year ago

“Professional, prompt and courteous. Excellent service at all levels, cannot recommend them enough”

Helpful Report

Posted 1 year ago

Hello Michelle Thank you for your fantastic 5 star review of us here at South West Hygiene. We really do appreciate that you have taken the time to give us some feedback. I will make sure to pass your comments on to the rest of the team. Should you need anything going forward please do get in touch. From David at SWH

Posted 1 year ago

“Always excellent service. Highly recommend.”

Helpful Report

Posted 1 year ago

Hello Paul Thank you for your 5 Star review of the service you receive from us here at South West Hygiene. If you need anything from us in the future please do get in touch. From Rachel at SWH

Posted 1 year ago

S W Hygiene is rated 5.0 based on 786 reviews