South East Hearing Care Centres Reviews

Name: South East Hearing Care Centres
Address: 20-22 Bishopric, 20-22 Bishopric, West Sussex
Rating: 4.96

5.0 Rating 1,079 Reviews

100 %

of reviewers recommend South East Hearing Care Centres

Company Reviews

Metrics

Info

5.0

Based on 1,079 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About South East Hearing Care Centres:

Independent hearing healthcare clinics across Sussex, offering impartial advice. Our aim is to offer the best possible personal bespoke solutions. Our hearing experts have access to the world’s leading technology and offer Unique remedies from invisible hearing correction to ear protection and ear wax removal. We are all accredited invisible Lyric hearing implant specialists. The only UK company with 3 dedicated Lyric clinics.

Visit Website

Phone:

01403 218 863

Email:

admin@hearingcarecentres.co.uk

Location:

20-22 Bishopric,
20-22 Bishopric
West Sussex
RH12 1QN

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South East Hearing Care Centres 5 star review on 7th September 2022

Joseph Elnaugh (s)

South East Hearing Care Centres 5 star review on 11th May 2021

Natalie Dennis

South East Hearing Care Centres 5 star review on 12th October 2018

Gary Clarkson

South East Hearing Care Centres 5 star review on 3rd August 2018

Mr P Spencer

Anonymous

Anonymous // 01/01/2019

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“Great service and what a fantastic building! Rob was very welcoming and having been in the industry for many years he is certainly a wealth of knowledge and incredibly professional. Highly recommended!”

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“First class service and care”

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“I have used the centre several times for clearance of ear wax. The reception staff are friendly and helpful and I always got prompt appointments. The clinician is thorough and keen to avoid discomfort, even if it means more than one appointment at no extra charge. Would recommend them.”

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“Very professional, efficient and friendly. Effectively resolved a problem I have had for many years, and which had repeatedly spoiled sport diving holidays”

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“thankyou so much for your kind wonderful service today, most comfortable ear wax removal I have ever had, many thanks again.”

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“Thank you very much for helping my mum [Christine Lister] hear again !!! Jane Slipper”

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“First time I have needed ear wax removal in 56 years. My hearing had got so bad I could not wait for NHS appointment, so was delighted/relieved to get a next day appointment with SEHCC in Horsham. All communications with staff (Patricia - consultant, and the receptionist whose name I did not get) have been very pleasant. I was talked through the procedure before and during, and shown before and after photos along with what was removed...shocking. I will not be letting this go unchecked again, and am glad to take advantage of their free 6 month ear wax check up. Cannot believe the difference it has made. Highly recommended!”

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“My first visit to the South East Hearing Care Centres, was made to feel very relaxed and taking through the process. I was then hand over to Patricia Asante the Audiologist, who carried out the wax removal process, explaining how the ear functions and how the cleaning process interacts with the ear, we had a before and after photos of the wax inside the ear, very impressed with the whole set up, will be coming back for my check up.”

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“On initial contact the person answering the phone sounded knowledgable, friendly and efficient. They were able to secure me a same day appointment which was a fantastic. So I had my appointment and again, was impressed with the assessment. Explained everything in full and smoothly carried out the wax removal procedure. The whole environment was clean, organised and seemed to have the most modern and up to date equipment. Would recommend highly.”

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“Fantastic service. I couldn’t hear in my right ear. I came out a new woman. The treatment i had wasn’t rushed in anyway even though i was urgently fitted in at the end of the day. He was very understanding and was very caring. Thank you x”

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“I went and saw Rob yesterday afternoon, he spent a good amount of time using the little camera in both my ears and took some photos, thankfully I didn't need any wax removing. Rob then went back over the past 4 years and showed me how his advice of not putting oil in my ears to soften the wax had worked. I was not charged for his time and was made to feel very welcome to come back next year for another check up. An excellent service.”

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“Not cheap, but you get what you pay for, which is a pleasant professional service from an expert. I will use Rob again. John Pudney.”

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“After a few attempts to get some swim plugs made for my son, we contacted South East Hearing Care Centre in Seaford. Right from the start they were friendly and professional. We knew that we would need some wax removal before the moulds were taken, and this was done as part of the same visit. Other places we had tried did not offer this service at all. Liam was friendly and informative and took a genuine interest in my son's ear problems and needs, as well as explaining what he was doing at each stage. We particularly liked being able to see the pictures while he was examining my son's ears, and being able to see the scar tissue from childhood grommets. We now have a perfectly fitting pair of swim plugs, tried successfully today. Thanks for a great service.”

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“I am thrilled with my new aids linked to my phone app and the personal attention offered at your Chichester branch.”

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“I have been a customer of the Seaford branch for almost a year. The audiologist and the reception staff are unfailing friendly, helpful and thoroughly professional. They have made the wearing of hearing aids an entirely problem-free experience which was new to me and I am grateful for the improvement in my hearing which has resulted. I have no hesitation whatsoever in scoring them 5/5.”

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“Very efficient, painless and effective.”

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“After my GP's surgery stopped providing an ear wax removal service and struggling on for several months I found this company online. Booking on was just a simple phone call the Centre was easy to find and friendly. I found the Clinician Patricia Asante to be very professional she explained how she would remove the wax from my ears and put me at my ease. A really positive experience. I can hear again!”

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“I booked an appointment after suddenly suffering from muffled hearing and awful tinnitus in one ear. I was immediately put at ease and everything was explained to me, whilst the camera was showing the blockage in my ear. The micro suction took 5 minutes and wasn't uncomfortable or painful in the least. As soon as the wax was removed my hearing was immediately and amazingly restored, with the ringing completely gone. I highly recommend the brilliant staff and service at South East Hearing.”

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“My pursue for innovative, best-developed practices and methods to tackle the hearing impairment I have led me to Rob Davies and his well-orchestrated team at the South East Hearing Care Centre in Horsham. The establishment is a desired combination of an in-depth expertise, a wonderful supportive approach and an extremely professional conduct of every single member of the team. I have been a permanent Lyric wearer since I was introduced by Rob to the advantages and benefits of Lyric over two years ago. I truly appreciate to have my personal preferences - such as receiving a new insertion of Lyric every 4 weeks and not just when they unexpectedly expire – taken into account to suit my own needs and life-style choices. The very impressive collaboration of partner clinics is particularly beneficial when the unexpected circumstances emerge. The most thoughtful reception team offer the flawless service of appointment arrangements and in the variety of other duties. Overall, I am very pleased with the service I receive.”

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“The Horsham centre were successful in removing large amounts of very solid wax in my ears. This process took several visits (using oil on their advice to soften the wax in between) but I was only asked to pay the standard charge. Many thanks team!”

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South East Hearing Care Centres is rated 5.0 based on 1,079 reviews