South East Hearing Care Centres Reviews

Name: South East Hearing Care Centres
Address: 20-22 Bishopric, 20-22 Bishopric, West Sussex
Rating: 4.96

5.0 Rating 1,079 Reviews

100 %

of reviewers recommend South East Hearing Care Centres

Company Reviews

Metrics

Info

5.0

Based on 1,079 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About South East Hearing Care Centres:

Independent hearing healthcare clinics across Sussex, offering impartial advice. Our aim is to offer the best possible personal bespoke solutions. Our hearing experts have access to the world’s leading technology and offer Unique remedies from invisible hearing correction to ear protection and ear wax removal. We are all accredited invisible Lyric hearing implant specialists. The only UK company with 3 dedicated Lyric clinics.

Visit Website

Phone:

01403 218 863

Email:

admin@hearingcarecentres.co.uk

Location:

20-22 Bishopric,
20-22 Bishopric
West Sussex
RH12 1QN

Write Your review

Tell us how South East Hearing Care Centres made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

South East Hearing Care Centres 5 star review on 7th September 2022

Joseph Elnaugh (s)

South East Hearing Care Centres 5 star review on 11th May 2021

Natalie Dennis

South East Hearing Care Centres 5 star review on 12th October 2018

Gary Clarkson

South East Hearing Care Centres 5 star review on 3rd August 2018

Mr P Spencer

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was very impressed with the treatment I received from South East Hearing Care centres, Horsham branch. I saw Rob Davies who was excellent; very knowledgeable and showed me interesting pictures of my ears before and after. Fortunately, only one of my ears required wax removal and Rob explained the procedure to me with the help of his images and also gave me an exercise to do to block any fluid in my middle ear. I found both him and Karen, his receptionist, very helpful and would have no hesitation in using their services again and recommending them to my friends.”

Helpful Report

“Very pleased with all aspect of service, very professional.”

Helpful Report

“I was very happy with the service and result!”

Helpful Report

“Patricia was great! Really friendly and explained everything well and answered my questions, giving great advice. Very satisfied customer”

Helpful Report

“Patricia & all at the Horsham branch were fantastic - super helpful receptionists on the phone and on arrival (apologies I don’t have their names!)”

Helpful Report

“I received exceptionally good service. A most helpful receptionist. Unhurried, clear explanations from the audiologist and first rate treatment that was very effective in restoring my hearing after an ear wax problem. I left having learnt a lot more than I knew when I arrived and all my questions were answered or anticipated. As a strong supporter of the NHS I am generally not an advocate of private health care but not only was the professional expertise on a par with the best of NHS specialists but it had the added benefit of having time - a full hour- to deliver the sort of holistic package of care that pressure of time and huge demand on resources make impossible for my GP surgery team within their time slots. The charge was fair and manageable and instead of waiting a further 1- 2 weeks of impaired hearing for a GP appointment, I was able to make an appointment with the centre within 2 days of phoning. A good result!”

Helpful Report

“I visited the Horsham centre and received a friendly welcome and complete reassurance. I had micro suction and have benefited from this immediately. Rob Davies performed the procedure and showed me ‘before and after’ images of the ears. It’s amazing the amount of wax that builds up over a long period of time. My hearing is now much clearer and I would highly recommend the team at Horsham. Thank you!”

Helpful Report

“A really pleasant experience, from entry to exit. Rob was excellent at explaining the procedure and both him and the lady on reception were easy to speak to. It was like visiting a friends house rather than a medical institute. Couldn't recommend more highly. I can hear again!”

Helpful Report

“Patricia was a very efficient and charming Audiologist. She talked me through every step of the way. She also gave me some very useful advice. The receptionist was also very helpful and efficient.”

Helpful Report

“When I phoned the Horsham branch I was impressed with the way my enquiry was handled and more so with an immediate email follow up. I was further impressed by the audiologist who painstakingly made sure my hearing was restored to both ears by microsuction and irrigation. A pat on the back for Patricia.”

Helpful Report

“I had lost all sound in my right ear so I booked an appointment at the Horsham South East Hearing Centre. On arrival I was made to feel very welcome in a relaxed but extremely Covid safe environment. Rob showed me a camera image of my right ear which was clogged with wax and he explained in detail how he would remove the wax with micro suction. When the treatment was complete I immediately had the return of my full hearing and Rob showed me an updated image of the ear with the wax completely removed. The treatment is safe and painless and I am so pleased I opted for this procedure. My thanks to all at the Clinic.”

Helpful Report

“Today, I saw Rob Davies in Horsham. As always I received excellent treatment. Following micro suction of both ears I am able to hear better. I felt confident that all precautions had been made in the centre to minimise the risk of infection which is especially important at the present time.”

Helpful Report

“I was quite nervous when I went to have my ear wax removed by the South East Hearing Care Centre in Horsham. I needn't have worried as I was put at ease by Rob who explained everything that would happen. I relaxed in the chair and actually saw a picture on the screen of my compacted wax in both ears. This was removed by Rob without pain and suddenly my clear ear drum appeared on the screen and I could hear without my hearing aids. I came home and my husband was so amazed at the change in my hearing that he has booked an appointment as he has muffled hearing.”

Helpful Report

“I was very pleased with the treatment I received from Patricia Asante. She explained in detail what was happening the whole time. Also everyone was very friendly.”

Helpful Report

“Very efficient professional service”

Helpful Report

“I visited your Horsham Hearing Care Centre this afternoon and was delighted with the wholly professional service I received. I have already recommended you to a close friend and will avail myself of your services next time I need help. Kindest regards Gordon Rushmer”

Helpful Report

“I was seen by Liam who clearly explained what was going on with my hearing. He was professional and caring and helped me to understand what was happening. I feel really reassured after nearly a year of not knowing what was going on and would recommend the clinic to anyone who needs help and advice. Thank you so much.”

Helpful Report

“Very professional service which relieved me of a great deal of troublesome wax quickly and with great results. Thanks for the friendly efficient service. JKing.”

Helpful Report

“The whole visit was very impressive. Helpful friendly receptionist. I felt safe with the covid protection measures. Rob seemed very thorough and sorted out my problems with lots of explanations of what he was doing. Plenty of time was given for the appointment and opportunity to ask questions. I would definitly recommend the centre.”

Helpful Report

“I was very happy with my visit to the Horsham centre, the staff were very helpful and professional at all times and very COVID aware in all procedures.”

Helpful Report

South East Hearing Care Centres is rated 5.0 based on 1,079 reviews