Sourcing-IT Reviews

Name: Sourcing-IT
Address: Unit 9, Reading Road, Hook, Hampshire
Rating: 4.70

4.7 Rating 735 Reviews

96 %

of reviewers recommend Sourcing-IT

4.7

Based on 735 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Sourcing-IT:

Sourcing-IT are an independent reseller of IT hardware established in 2004, specialising in rapid delivery and great pricing to Africa.

Visit Website

Phone:

(0)118 973 6675

Email:

sales@sourcing-it.co.uk

Location:

Unit 9,
Reading Road,
Hook
Hampshire
RG27 9DB

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Sourcing-IT 5 star review on 11th June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I DEALT WITH JACK AND HE WAS FANTASTIC IN RELATIONSHIP, FAST IN RESPONSES AND HIS FOLLOW UP ON QUOTATION SENT WAS VERY GOOD. JACK, KEEP IT UP.”

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Posted 10 months ago

“I like the service I receive from Sourcing-IT. I have been a customer of Sourcing-IT for 3 years now. I love Sourcing-IT because they offer genuine products at competitive prices. I would have given a 5 star but I feel there is room for improvement on prices for items like SFP modules. Delivery times are also very good. They are very responsive and helpful to queries I send to them. The person I deal and dealt with on the recent order is Jack Clayton-Brown and he is very professional and helpful.”

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Posted 10 months ago

“Very quick delivery and good support.”

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Posted 10 months ago

“Excellent service with prompt response”

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Posted 10 months ago

“We appreciate your services and love your products so i can recommend to others to purchase from you the network switches”

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Posted 11 months ago

“Great customer service all round, prompt responses and quality products!”

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Posted 11 months ago

“My first experience so far has been great especially on the TAT on quotes and email responses, the only challenge or setback so far has been shipping, it has taken longer than expected.”

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Posted 11 months ago

“But I need a gift before you go on break”

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Posted 11 months ago

“Working with Sourcing IT has been great so far. Their responses are prompt and deliveries are also made on time.”

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Posted 1 year ago

“Items ordered delivered are always authentic, while the delivery is fast and swift. I will always recommend to a new/prospective user.”

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Posted 1 year ago

“Best Price and Good ETA”

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Posted 1 year ago

“You are amazing interms of everything including delivery, provision of price and even after sales. Good Job”

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Posted 1 year ago

“Hi Team, We also thank you for the response. I rate a 4 star as you can improve. The comunication of timelines this time round was so wrong we could have lost the sale. But we thank you. we dealt with Jack. He can improve on exact timelines.”

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Posted 1 year ago

“Hello Will, So far Sourcing IT has been great, happy to work with you( Charley, Lily and Jaqueline) However, there have been some delays in the delivery of my goods which has brought some challenges with the end user.”

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Posted 1 year ago

“Bravo Charley pour la rapidité dans vos réponses.”

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Posted 1 year ago

“Sourcing IT has been responsive on our rfqs but Am doubting their pricing because of late we have incurred a huge loss as a result of overpricing and ended up loosing a client as well We have been dealing With Jack and Brandon”

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Posted 1 year ago

Good afternoon, thank you for taking the time to leave your comments. Upon investigation of your claim of over-pricing, we found that an admin error had meant that the total cost for 2 units of a part had been inputted as the unit price, essentially meaning that we had stock priced in our system at around double what it should have been. This explains why this stock was sat un-sold in our system for so long, nobody would want to buy it at that price under normal market conditions. With that being said, you did place the purchase order at this high price, as neither of us had noticed the price was not representative of market value, and we did fulfil the PO as per our system at the inflated prices. Once we had received your communication about the price problem after being questioned by your client, we immediately investigated the issue and we offered the resolution to refund/credit your company with the difference in order to rectify the situation, meaning that you have now received the stock for the correct price. We do appreicate very well that this leaves all parties in a less-that-ideal position, for which we apologise. We remain ready to help you and your colleagues with anything further that can help with your situation, and in the future with anything else you may need.

Posted 1 year ago

“Good customer service and timely delivery. Got value for money .”

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Posted 1 year ago

“Good timing delivery Need more effort on prices please”

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Posted 1 year ago

“Please make more effort on the prices, transport prices are very high”

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Posted 1 year ago

“Everything arrived intact and as ordered this time around. Sourcing-IT is officially a reliable supplier in our books... and Richard, he's good and helpful, always.”

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Posted 1 year ago

Sourcing-IT is rated 4.7 based on 735 reviews