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Soren's House Reviews

4.9 Rating 2,726 Reviews
97 %
of reviewers recommend Soren's House
Company Reviews Product Reviews
375
 Metrics Info
4.9
Based on 2,726 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Soren\'s House Reviews

About Soren's House:

Modern design store for kids focusing on natural, organic and sustainable products

Visit Website

Phone:

0330 1336089

Email:

support@sorenshouse.co.uk

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Charlotte W
Verified Buyer
“First time I had ordered. Product arrived super quick and well packaged. Would 100% purchase again from here”
Helpful Report
Natasha G
Verified Buyer
“Beautiful product. I researched prices and it was cheapest at Soren’s House with free delivery which is rare. Delivery was also very quick. Very happy!”
Helpful Report
Laura T
Verified Buyer
“Great customer service, beautifully packaged and quick delivery”
Helpful Report
Nicola W
Verified Buyer
“Wonderful website full of beautiful gifts. Can’t wait for Christmas Day now. Excellent service, prompt delivery and great prices.”
Helpful Report
Holly W
Verified Buyer
“Beautiful selection of sustainable toys in a very well presented and easy to use site! Made shopping for Christmas stocking fillers enjoyable and easy.”
Helpful Report
Leanne M
Verified Buyer
“The height chart I purchased was the best price around and arrived very quickly.”
Helpful Report
Anonymous
Verified Buyer
“Lovely items, all received really promptly, many thanks.”
Helpful Report
Anonymous
Verified Buyer
“Awful customer service, I was treated terribly. No email response back for weeks on end. Took ages for a refund. I will never shop here again.”
Helpful Report
Hi Haroon, Thanks for leaving us a review. As stated on numerous occasions, we don't issue full refunds for a damaged box - I am sorry that you weren't happy with this policy. We did issue you a full refund including the postage, once the item had been returned to us. Kind regards, Sally
Nicole B
Verified Buyer
“Lovely products, fast efficient delivery and arrived perfectly packaged. I will be returning!”
Helpful Report
Rachel L
Verified Buyer
“Bought as gifts. Look great”
Helpful Report
Sue R
Verified Buyer
“Excellent service. Good quality oys. Will buy again. I hope my granddaughter likes it but will not know until after Christmas”
Helpful Report
Kamala P
Verified Buyer
“Very good service”
Helpful Report
Miss Lisa M
Verified Buyer
“Super fast delivery and beautiful products!”
Helpful Report
Ximena A
Verified Buyer
“Lovely products, love the Ferm Living advent calendar. Quick delivery. I will order again from them.”
Helpful Report
Danielle N
Verified Buyer
“Great quality toys”
Helpful Report
Susan H
Verified Buyer
“Arrived when stated. Well packed. Good value for money from the little I have seen. Bird mobile bought as a gift so I am unable to comment until the mobile is displayed. Very pleased with the service and would happily buy from this seller again.”
Helpful Report
Anonymous
Verified Buyer
“Very tasteful (scandi-style) products for children and excellent delivery times.”
Helpful Report
Bronwyn R
Verified Buyer
“Excellent service although the item was damaged. We were offered a 50% refund as it was the last one in stock and we can repair it without it causing too much hassle. Instead we decided to choose something extra from the site and repair the item ourselves. Everyone is happy and my granddaughter gets an extra gift from Santa!! Thank you Soren’s House.”
Helpful Report
Charlotte S
Verified Buyer
“Lovely products - fast shipping 100% recommend”
Helpful Report
Pamela C
Verified Buyer
“Lovely website, great products! I got my cub gluckskafer blocks at an unbeatable price, will definitely be shopping again!”
Soren's House 5 star review on 4th December 2020
Helpful Report
Soren's House is rated 4.9 based on 2,726 reviews
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