Soren's House Reviews

Name: Soren's House
Address: Unit 5 Brooke's Mill, Huddersfield, United Kingdom
Rating: 4.85

4.9 Rating 2,726 Reviews

97 %

of reviewers recommend Soren's House

4.9

Based on 2,726 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

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About Soren's House:

Modern design store for kids focusing on natural, organic and sustainable products

Visit Website

Phone:

0330 1336089

Email:

support@sorenshouse.co.uk

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Soren's House 5 star review on 3rd April 2023

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery and beautiful quality as always!”

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“Beautiful products! We had a slight Issue with a product we ordered (product not Soren’s House). The customer service was so quick and helpful to sort out the issue. Can not recommend enough! Will be using them again in the future.”

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“Beautiful selection of gifts and posted out really quickly. Very happy!”

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“Really fast delivery! The product selections are always excellent.”

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“It’s delivered so quickly!”

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“Beautiful website. Great products. Fast, efficient service.”

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“Great shopping experience.”

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“Item was dispatched the same day & arrived the following day. Brilliantly packaged & item was great quality. Will definitely shop here again, really impressed.”

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“Great suitcase!”

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“Just received another parcel from Soren's House. A lovely selection of bits and bobs for my manager before he heads off on paternity leave. Lovely quality, well packaged and arrived Monday morning despite me placing my order end of last week which was a bank holiday!! :)”

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“Very nice range of stuff for kids. This is my second purchase. Will be back for sure.”

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“Everything was good. I hadn’t noticed it was longer than average delivery so was confused why it hadn’t arrived but that was an oversight on my part. Love the wallpaper. Need more of it so will be making another order.”

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“Beautiful, very good quality bag, super quick delivery. Many thanks”

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“Amazing products, quality is fantastic. Super fast delivery and friendly efficient customer service, will definitely be back!”

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“Beautiful collection of brands and items. Quick delivery, thoughtfully packaged.”

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“Sandals arrived quickly, love the eco friendly packaging. Will definitely order again from soren’s house”

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“Love the tool set. Price checked against other suppliers and best price on market. Arrived very quickly.”

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“Fast delivery, great”

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“Super quick delivery and all the items i wanted. Very good impression for first order!!!!”

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“I've spent hundreds here & the only time I have a query regarding a faulty item, I am waiting a month so far still to hear their update & I probed this follow- up, which has now gone unanswered so far for a whole working week. No automated email about timeframe difficulties etc, if that should be the case; it is unprofessional to not even have an auto- reply with such slow replies, and non- responses, taking into consideration the value of total orders being high, the customer service should mirror that value & my experience is not doing that at all. To note, the customer contact form states they hope to respond within 24 hours, so what makes an email any different.”

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Hi Lydia, Please accept our sincerest apologies that this was missed, the ticket was closed in error. I am following up with the manufacturer regarding the faulty item, but in the meantime the item will be refunded in full. Best wishes, Soren’s House

Soren's House is rated 4.9 based on 2,726 reviews