Soren's House Reviews

Name: Soren's House
Address: Unit 5 Brooke's Mill, Huddersfield, United Kingdom
Rating: 4.85

4.9 Rating 2,736 Reviews

97 %

of reviewers recommend Soren's House

4.9

Based on 2,736 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

$Read Soren\'s House Reviews$

About Soren's House:

Modern design store for kids focusing on natural, organic and sustainable products

Visit Website

Phone:

0330 1336089

Email:

support@sorenshouse.co.uk

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Soren's House 5 star review on 3rd April 2023

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A Brand to Cherish! My wife shared a cot bumper by Dear April through Soren's House when I was keen on buying one for our son. It was a pleasant experience browsing the website and eventually placing the order. Sadly, the item I originally chose was out of stock and got delayed further with production. When I reached out to the team, Claire got in touch and offered a solution to this issue. Within a few days we received anothet cot bumper that was in stock. Fantastic quality of products and we are now eagerly looking forward to our next purchase for the little one!”

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“Clear delivery timeline and item is excellent quality when it did arrive. Real heavy and durable bear rug for my little boy’s bedroom.”

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“Delivery was quick and item arrived as expected. Great price too, cheaper than elsewhere”

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“Lovely products and quick delivery, in time for my daughter's birthday. Thank you!”

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“Good quality, looks just as it is in the picture and the delivery was fast!”

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“Great product and fast delivery”

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“Delivery was as expected and packaged well”

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“Always have beautiful toys for babies and children.”

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“Lovely products. Speedy delivery”

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“Great delivery and my sister was very happy with the present and quality.”

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“Good communication and delivered as arranged.”

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“Really lovely high end products”

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“Fast delivery and well packed item!”

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“Great experience all around from the brands they stock to the user experience on their website. Delivery was fast enough and everything was great. I love that they stock most of our favorite brands!”

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“I love this company, so many of my favourite brands and great for discovering new brands. Delivery took a bit longer for my latest order but this was made clear on the website so I was happy to wait. Excellent communication when I messaged to ask if there was an update.”

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“I liked the range of items available on the online shop so I decided to give the company a try. I paid extra for next day delivery and ordered with plenty of time for the items to arrive (ordered Wednesday 2pm for Friday delivery). This was well within the website cut-off, which claims you can order all the way up to Thursday 1pm. The items did not arrive on time and nobody from the company responded to my emails asking for information until several days later (the following Tuesday). When they did, they blamed the depot and just refunded the £3.50 extra I'd paid for the delivery. I am a parent of young children, including a baby and it caused a lot of inconvenience to find an alternative gift for the event I was attending. Overall, I was disappointed in the company's approach to customers and I am unlikely to order from them if I need any items quickly.”

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“Приємна ціна, швидка доставка, якісний товар. Рекомендую”

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“I placed on order on 28 April 2024 and it is yet to be delivered. I have followed up on over 20 occasions and my table is yet to be delivered. I cannot believe I am still waiting for delivery and would not recommend this store to anyone.”

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$Read Soren\'s House Reviews$

Hi Muhammad, as previously explained the courier was requested to deliver this item to you on the 25th of June as you were in between trips. Unfortunately, they couldn't deliver on that day and the item was returned to us as you stated that you would be out of the country for several weeks, and wouldn't be able to accept the delivery. We now know that you are available to take delivery, so this has been collected by the courier who will be in contact to give you your delivery time today or tomorrow. Apologies again for the delay.

“lovely t-shirts- i had bought both of them before in a smaller size so i knew they were good quality and sizing.”

Helpful Report

“I would like to take down my previous review, about my order wasn't delivered on time. As my order was delivered, it wasn't just updated by Royal Mail otherwise I was happy with the item and service. I selected next day delivery, product was delivered on time and I also get respond for my email. So I just wanted to clear my previous review..”

Helpful Report

Soren's House is rated 4.9 based on 2,736 reviews