Solid State Security Reviews

Name: Solid State Security
Address: 54A Chorley Rd, Parbold, Wigan, Lancashire
Rating: 4.82

4.8 Rating 450 Reviews

97 %

of reviewers recommend Solid State Security

Company Reviews

Metrics

4.8

Based on 450 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Anonymous

Anonymous // 01/01/2019

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“No problems, identified the probelm and returned with the correct equipment to install.”

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Posted 3 days ago

Thank you Graham for your fantastic review! We're pleased to hear that our team was able to quickly identify the problem and return with the right equipment. Your satisfaction is our priority, and we appreciate your trust in us! Kind regards, Alan.

Posted 3 days ago

“The engineer was polite, helpul and fixed the problem quickly”

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Posted 1 week ago

Thank you for your wonderful review Fiona! We’re delighted to hear that our engineer was polite, helpful, and resolved the issue swiftly. Your satisfaction is incredibly important to us, and we appreciate your feedback! Kind regards, Alan.

Posted 3 days ago

“We have worked with Solid-State for several years now and I have to say Alan Melton, is always a pleasure to deal with and is extremely helpful I can’t thank him enough for his assistance and knowledge over the years.”

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Posted 3 weeks ago

Thank you for your wonderful review! It’s always a pleasure working with you, and I truly appreciate your kind words about my assistance and knowledge. Your continued support over the years means so much to us, and we’re here to help whenever you need it! Kind regards, Alan.

Posted 3 weeks ago

“The engineer was very informative with what he was doing and how the new fire alarm panel works, only issue was it was incomplete as certain sections where out of his remit, and he did not clean up his work area after finishing the job”

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Posted 1 month ago

Hi there, Thank you for your review and feedback. We're pleased to hear that our engineer was informative about the fire alarm panel. We apologize for any inconvenience caused by the incomplete work and the lack of cleanup afterward. Your comments are important to us and will help us improve our services moving forward. Best regards, Alan.

Posted 1 month ago

“Good service levels provided on RFCA contract”

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Posted 1 month ago

Thank you Peter for your excellent review! We're thrilled to hear that you've received good service levels on the RFCA contract. Your feedback is truly appreciated and motivates us to keep delivering top-notch service. Kind regards, Alan.

Posted 1 month ago

“Very reliable and always attend quickly when required.”

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Posted 1 month ago

Thank you for your great review Jamie. We're glad to hear that you find us reliable and appreciate our quick response times. Your support means a lot to us. Kind regards, Alan.

Posted 1 month ago

“Dan has always been professional in dealing with us and all of our tenants. He has a nice manner, which really helps as the checks have to be completed across open shops and businesses. He’s also adaptable when we have to change the order of the services due to tenants’ needs. We’ll request him back for the next service if he’s available. Kind regards, Richard”

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Posted 1 month ago

Thank you so much for your kind words. We’re delighted to hear that Dan has provided you and your tenants with such professional service. His adaptability and friendly approach are key to our commitment to customer satisfaction. We look forward to working with you again soon. Kind regards, Alan.

Posted 1 month ago

“Exellent service, staff friendly and polite.”

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Posted 1 month ago

Thank you so much for your fantastic review! We’re delighted to hear that you found our service excellent and our staff friendly and polite. Your feedback means a lot to us! Kind regards, Alan.

Posted 1 month ago

“Following a telephone call from SSS office to say an engineer was in the area and was it possible at very short notice to attended and undertake a bi annual service. He attended promptly and efficiently.”

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Posted 1 month ago

Thank you for your wonderful review! We're thrilled to hear that our engineer was able to assist you promptly and efficiently. Your satisfaction is our top priority. Kind regards, Alan.

Posted 1 month ago

“Quick and prompt”

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Posted 1 month ago

Thank you for your kind review Brian, I will be sure to pass this on to the team. Kind regards, Alan.

Posted 1 month ago

“Attended within 4 hours , replaced new device , efficent”

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Posted 1 month ago

Thank you for your kind review Paul, I will ensure that this is passed on to the team. Have a great day. Kind regards, Alan.

Posted 1 month ago

“I was very happy with the last engineer Paul Carlisle.”

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Posted 1 month ago

Thank you for your kind review, I will ensure that this is passed on to Paul. Kind regards, Alan.

Posted 1 month ago

“Atended promptly, completed and made secure efficiently.”

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Posted 1 month ago

Thank you so much for your kind review, I will ensure that this is passed on to the relevant team. Have a lovely day. Kindest regards, Alan.

Posted 1 month ago

“Quick responses, thank you.”

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Posted 2 months ago

Thank you for your kind review. I will ensure that this is passed on to our team. Kind regards, Alan.

Posted 2 months ago

“It is very good and approachaable and reliable.”

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Posted 2 months ago

“Always super quick to respond , helpful and knowledgeable”

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Posted 2 months ago

Thank you for your kind review Trudi. I will be sure to pass this on to the team. I hope you are keeping well. Have a nice day. Kind regards Alan.

Posted 2 months ago

“i always get a very quick response from you guys.”

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Posted 2 months ago

Thank you for your kind review Benjamin, it is appreciated. Have a great day.

Posted 2 months ago

“Professional and trustworthy Company”

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Posted 2 months ago

Thank you for your incredibly kind review, I will ensure that this is passed on to our team. Kind regards, Alan.

Posted 2 months ago

“Very competant.”

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Posted 2 months ago

“Reliable, efficient and professional every time.”

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Posted 2 months ago

Thank you for your very kind review, I will ensure this is passed on to the team.

Posted 2 months ago

Solid State Security is rated 4.8 based on 450 reviews