Office-365 Reviews

Name: Office-365
Address: 2880 West Oakland Park Boulevard Suite 225C, Oakland Park, Florida
Rating: 4.61

4.6 Rating 4,806 Reviews

92 %

of reviewers recommend Office-365

4.6

Based on 4,806 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Email:

info@office-365.com

Office-365 1 star review on 10th July 2019

Smith Smith

Office-365 1 star review on 10th June 2019

Patrick Harney, Massage By Brother Bear

Office-365 1 star review on 2nd June 2019

Raul Garcia

Office-365 5 star review on 24th May 2019

Kate McFadzean-Ferguson

Office-365 1 star review on 9th December 2018

Sally Barnes

Office-365 5 star review on 17th October 2016

Daniel McIntosh

Anonymous

Anonymous // 01/01/2019

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“Excellent service.”

Helpful Report

Posted 7 years ago

“When I asked for advise I was treated in an off hand manner. The instructions provided did not show any illustrations. If something happened that was not on the instruction list no help was provided. I managed to sort the issues out by looking on the internet and solving the problems encountered. I wrongly believed software-geeks would know about the issues I experienced but they appear not to. It must be because no one is providing feedback or software-geeks are not listening either way it's very poor customer service. If they do know about the issues but just can't be bothered to help then that's bad too. I got help from the internet which provided illustrations and youtube videos. I found outlook was missing on windows 7, I had it with Vista, and automatic updates did not work but sorted that via the net too. Shame that software-geeks have no customer service, so grateful to those people on the net. I'm glad it is only software-geeks that make you rely on the net otherwise no one would buy anything on the internet. They have a very short sighted approach, but I guess I should have know that from the company logo. (Sorry just couldn't resist). Sense of humour still intact but patience worn.”

Helpful Report

Posted 7 years ago

Hi Roger, Thank you for taking the time to write a review. We apologise if you believe we came across in a "off hand manner". In response to your comments, I've taken a look at the 5 online chats you had with ourselves and you're only telling half of a story here. I found the following: You state that the instructions are inadequate and don't provide illustrations. We provide STEP-BY-STEP instructions on how to install Windows with each purchase, no step is missed. It's impossible for the instructions to be more detailed than what they are. You state that we "can't be bothered" to help, when in fact, we could state that you yourself "couldn't be bothered" to read the instructions you claim aren't helpful, since you completely ignored them and tried to do what you thought was correct, which wasn't. We pointed you in the right direction to get Windows installed. You yourself even came back to us to state that you now have Windows installed (after the 4 previous chats (2+ hours in total) providing you with the help you required, (because you didn't read the instructions)). You stated that there were drivers missing from your Windows 7 install, we advised that you would have to download any missing drivers from your machine manufacturer's website, since Windows 7 is 9 years old and doesn't contain every driver known to man. You state that "Outlook was missing on Windows 7, but was there on Vista" - Outlook is a COMPLETE seperate package to Windows. ANY installation of Windows does not contain Outlook or Microsoft Office. This is a seperate purchase completely, unrelated to Windows. We appreciate your comments and will take them on-board, but we feel that your review is worded very differently to what you actually done/what happened. We're sure you'd agree. Happy to talk and provide the your chat logs to you proving all of the above. Kind Regards, Mark Softwaregeeks

Posted 7 years ago

“I have purchased several keys and downloaded the software everything works . Thanks”

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Posted 7 years ago

“good prices quick response on software operating”

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Posted 7 years ago

“A few problems, probably due to my lack of technical know how, but Software Geeks were extremely helpful even responding immediately to a plea for help on a Sunday! Great stuff chaps, thanks. All up and running well ..”

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Posted 7 years ago

“Got exactly what I paid for, no issues.”

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Posted 7 years ago

“Genuine products at competitive prices, I have made purchases on at least three occasions now, excellent, reliable service, I would highly recomend Software Geeks”

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Posted 7 years ago

“I have bought lots of licences from you before and recommended you to several people who have bought licences. On this occasion the activation didn't work and I got a curt reply to activate by phone. As I wear hearing aids I had to get my 12 year old to speak to the Microsoft call centre over their rubbish ip phone system. We had 4 goes at it. So thank you software geeks for that experience, you've lost a loyal customer.”

Helpful Report

Posted 7 years ago

Hi Antony, We have no control over this. It's at Microsoft's discretion whether a license activates online, or requires phone activation. We didn't make the decision requiring you to activate per phone. There's also text service you can use which is stated at the beginning of the phone call, should you be hard of hearing. Whilst we understand where you're coming from, your complaint lies with Microsoft, rather than ourselves. Kind Regards, Softwaregeeks

Posted 7 years ago

“Very helpful and worked great after a fatal Windows update and tepair loop killed the laptops ability to boot. Easy to make boot disk and reach boot screen to recover data. Before fresh operating system install to clear automatic repair loop. Thanks.”

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Posted 7 years ago

“Did not work a waste of money.”

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Posted 7 years ago

HI Jonathan, We did not receive a reply to our email dated 30/03/2017. Windows Updates not working when attempting to upgrade to Windows 7 from Vista is caused by Windows Updates not working in Vista itself, on your local machine. We sent over links on how to repair Windows Updates so that you could upgrade. Why not reply to the email and obtain the help you require? Kind Regards, Softwaregeeks

Posted 7 years ago

“Simple, cost effective. Job done. Definitely would shop here again. Is that ok? No, please don't hit me again. I'll leave more good feedback, not the rubber hose again...”

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Posted 7 years ago

“Did exactly as advertised. Affordable and transaction went smoothly. Definitely recommend Software Geeks.”

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Posted 7 years ago

“I bought a pukka gen copy of Windows 10 Pro for less than £30”

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Posted 7 years ago

“Very good prices for those who would like to extend their office with extra computers with different operating systems.”

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Posted 7 years ago

“A very easy to follow website, excellent value for money and a speedy delivery of the purchased software. Would have no hesitation using them again. Thank you!”

Helpful Report

Posted 7 years ago

“I have purchased a software, the email with the installation guide was sent however, the software was not able to be installed. Since, I've already obtained from a different source I no longer require it. I've contacted the scuatomer service and no refund was offered. Very dissatisfied with the company.”

Helpful Report

Posted 7 years ago

HI Eduardo, As per our exchanged emails, this was an error with your local machine, which you're aware of. The source of the software is Microsoft, there is no other source. We already advised that a refund cannot be offered for a non-faulty license key. This is clearly stated in our returns policy. Please try to leave fair reviews in the future. Kind Regards, Softwaregeeks

Posted 7 years ago

“Windows 10 slight problem sorted out without hassle. GJ!”

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Posted 7 years ago

“Good Price, Fast efficient service.”

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Posted 7 years ago

“Very well prices software, with delivery provided instantly via email (license key and download/installation instructions).”

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Posted 7 years ago

“Costumer service. I had one issue with the purchased software and that helped me with very good manners. Cheers!”

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Posted 7 years ago

Office-365 is rated 4.6 based on 4,806 reviews