Office-365 Reviews

Name: Office-365
Address: 2880 West Oakland Park Boulevard Suite 225C, Oakland Park, Florida
Rating: 4.61

4.6 Rating 4,806 Reviews

92 %

of reviewers recommend Office-365

4.6

Based on 4,806 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

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Email:

info@office-365.com

Office-365 1 star review on 10th July 2019

Smith Smith

Office-365 1 star review on 10th June 2019

Patrick Harney, Massage By Brother Bear

Office-365 1 star review on 2nd June 2019

Raul Garcia

Office-365 5 star review on 24th May 2019

Kate McFadzean-Ferguson

Office-365 1 star review on 9th December 2018

Sally Barnes

Office-365 5 star review on 17th October 2016

Daniel McIntosh

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“unable to download from site all three links fail”

Helpful Report

Posted 8 years ago

Hi there, 2 links are direct Microsoft links and one from our own server. If all 3 are failing then it's highly likely to be a connection issue at your end. Please contact us via www.softwaregeeks.co.uk/contact for technical help, rather than leaving a negative review. Softwaregeeks

Posted 8 years ago

“I paid my moneys and got my receipt loaded down the install & help file ok a day later I have tried to load down the 32bit software and all that happens is the request hangs and eventually times out How do I get my software I have paid for Order Number 72634”

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Posted 8 years ago

Hi Len, Please contact us via https://softwaregeeks.co.uk/contact/ for technical assistance rather than communicating via reviews.co.uk Kind Regards, Softwaregeks

Posted 8 years ago

“I received a Windows 7 licence key but this failed the test at Microsoft - a site that I could access via a proxy with web destination filtering enabled - and I was unable to download the software. If it's a legitimate key, why it won't permit a legitimate download is a mystery to me - OEM software not for resale? You know - I don't. Were it not for the kindness of someone who just happened to have a CD at his home, and going and fetching it, I would have been stuck and without what I thought I had paid for. You need to make this crystal clear and if there are restriction of where you can download the install files - say so. For several hours I was DEEPLY unimpressed.”

Helpful Report

Posted 8 years ago

Hi Steve, You cannot download direct from MS with an OEM key. Download links are within the instructions sent immediately upon purchase. If you would have read them, you wouldn't have wasted any time and could have downloaded right away. The license itself is completely valid. You're problems were caused by not reading the email sent upon purchase. Regards, Softwaregeeks

Posted 8 years ago

“wrong file .. iso not working .. please refund !”

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Posted 8 years ago

“It would have been helpful to know that the Windows 7 download has to be as the one you are replacing. If I want Windows 7 now I have to pay again.”

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Posted 8 years ago

“The message keeps popping up saying I have activated microsoft office too many times and that the product licence will expire in 28 days time if I don't activate it. I have in fact activated it only once, when I first purchased it, online. Your suggestion that I activate it by a toll-free telephone call, if I get the message saying that I have tried to activate it too many times doesn't work either as neither of the telephone numbers are obtainable. What do you suggest?”

Helpful Report

Posted 8 years ago

Hi Louise, Please get in touch by either using the live chat facility or per email so that we can help? You say that you've activated online already, so if you've reinstalled or installed on another machine, it's normal that you'd have to activate per phone. Please contact us on the above methods rather than on a review website? Kind Regards, Softwaregeeks

Posted 8 years ago

“Windows 10 Pro Key didn't work at all .”

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Posted 8 years ago

Hi Nicholas, Why not get in touch so that we can help/resolve the issue instead of simply leaving a negative review? We urge you to contact us so that we can help. https://softwaregeeks.co.uk/contact/ Kind Regards, Softwaregeeks

Posted 8 years ago

“It didn't work. Keeps reporting in valid product key”

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Posted 8 years ago

“I have still not installed Windows 10 PRO, despite having tried for the last 3 days. I have Windows 10 Home installed, and my order should be able to effect the upgrade. I mainly blame Microsoft's update store which delivers circular "solutions" interspersed with marketing efforts to sell me a new PC etc. Apple App Store is much better organised, and I am seriously thinking of shifting to a Mac. Sorry to be so negative. Regards Timothy Line (previously IBM PC Product Manager for Europe, Middle East and Africa).”

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Posted 8 years ago

HI Timothy, Please can you reach out to us via the online chat system or email. We will gladly assist in upgrading from Home to Pro. Kind Regards, Softwaregeeks

Posted 8 years ago

“Unable to download to disc spoke to agent told me to download tool witch I did to no avail just wasting discs trying to down load used the new code which made windows geniine but really wantef the new windows 7 version constant error code”

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Posted 8 years ago

Hi Ian, We advise to re-download the ISO file, to rule out any corruption, then burn to DVD/USB using the following tool: https://softwaregeeks.co.uk/Windows7-USB-DVD.exe You can burn to a USB stick, rather than DVD. Kind Regards, Softwaregeeks

Posted 8 years ago

“Not satisfactory!!! Tried to contact Softwaregeeks team, their phone number not working, and no response on INFO emails. Purchased 10 Windows 7 Professional Product Key 32/64bit Licenses, from which 1 was defective. No response yet.”

Helpful Report

Posted 8 years ago

Hi Prabha, Please can you resend the email and highlight the key in question. We reply to every email we receive. We will of course resolve the outstanding issue and apologise for any inconvenience caused. Thanks, Softwaregeeks

Posted 8 years ago

“BOUGHT CODE FOR WINDOWS 7 PRO AND WONT DOWNLOAD UPDATES? IS IT GENUINE?”

Helpful Report

Posted 8 years ago

HI William, Windows Updates not working has nothing to do with a product key. This is a communication issue between your machine and Microsoft's servers. We recommend the following to repair Windows Updates: https://www.winhelp.us/reinstall-windows-update.html If you would have contacted us via email or online chat about this we could have helped, instead of leaving a negative review which is not a fair reflection of the product purchased, or our company. We kindly ask you to run the suggested repairs to Windows Updates and modify your review. Kind Regards, Softwaregeeks

Posted 8 years ago

“In reply to you no reply response Here is the link that is no longer valid http://softwaregeeks.co.uk/?download_file=1931&order=wc_order_55e604e011e5d&email=pjramsay%40gmail.com&key=9796d3d54fc12790ce7484a54cfa4d19 If I did not order a disk as you claim why did I give you instructions to leave it in the parcel cupboard?”

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Posted 8 years ago

Hi Paul, You did not order a disc. You purchased a license, download links and instructions on how to create your own disc. No links provided have any time limits and will still work; if you're having any problems with anything, please get in touch so that we can help. Kind Regards, Softwaregeeks

Posted 8 years ago

“The Product code didn't work. I now need to call up Microsoft to manually register, which for all I know may not work. Disappointed.”

Helpful Report

Posted 8 years ago

Hi Ben, Since we have received no communication from yourself, we're guessing It seems as though Windows is prompting you to use the automated phone system to activate upon activation. If this is the case, this is clearly explained in the instructions (page 2), and is completely out of our control. Whilst most keys will activate online, this is at Microsoft’s discretion. This is not at all uncommon. Phone activation will take 3 minutes to complete. Please can we kindly ask that you modify your review once you have activated as the product purchased does in fact work and your review is damaging to our company. Kind Regards, Softwaregeeks

Posted 8 years ago

“Couldn't get it to work on my computer so I emailed them but heard nothing back. Waste of £18.”

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Posted 8 years ago

Hi Kate, Hi Ruth, We are available via the online chat Mon-Fri 10am-4pm. We are online right now. Please get in touch if you require help. Regards, Softwaregeeks

Posted 8 years ago

“the only thing that i can give you a review is that instead of sending a download to ppl that are buying products or software from you is by sending them a full installation disc with all programme files not just part files because of the amount of problems i have had from the download has cost me more that wot your company promised”

Helpful Report

Posted 8 years ago

Hi Andrew, The product you purchased was download only and clearly advertised as so. You did not purchase a disc version. Full step by step instructions were sent to you on how to create your own disc/USB. We have replied to your email re. missing drivers. Windows 7 installations (released in 2009) only contain generic drivers, it's impossible for them to contain every driver that exists, especially for newer machines. Any missing drivers must be downloaded from your machine manufacturer's website, or install via the discs that were supplied with your machine. This review does not reflect the product purchased or ourselves as a company. Regards, Softwaregeeks

Posted 8 years ago

“The software product that a bought is very good and worked first time. But make sure that you buy the correct item the first time around because if you have to change it you will face a great wall of silence. I have sent them 4 emails to date and as yet no reply. Try using the Phone and all you get is that we are in the process of changing phone providers this message has been active for the last 10-14 days. I have been trying to get a refund for Windows 10 pro that they said would work on my computer running Vista but this was incorrect and had to buy Window 7 profession instead which works a treat and a great price too. Will have to wait and see if I get any joy for them first before a contact my Bank to see what they can do it the matter is not resolved soon.”

Helpful Report

Posted 8 years ago

Hi Graham, Apologies that you have received no reply. Please feel free to pop onto our online chat Mon-Fri 10am-4pm to get this resolved. Kind Regards, Softwaregeeks

Posted 8 years ago

“No response to help query submitted online. Disappointing”

Helpful Report

Posted 8 years ago

HI Gemma, We have no record of any emails received from yourself. You can contact us via the online chat system Mon-Fri 10am-4pm.

Posted 8 years ago

“Cheap price - support is poor.”

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Posted 8 years ago

“The version of windows 7 professional I received had some registry corruption that stopped windows from downloading updates which is a major security risk these days. I tried running the windows update trouble shooter, then updating the windows updater and then other non Microsoft tools. Just gave up and updated it to windows 10 now fine.”

Helpful Report

Posted 8 years ago

Hi Duncan, This could have easily been repaired if you contacted us for help. This has nothing to do with the product purchased but your local machine. Kind regards, Softwaregeeks

Posted 8 years ago

Office-365 is rated 4.6 based on 4,806 reviews