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Office-365 Reviews

4.6 Rating 4,806 Reviews
92 %
of reviewers recommend Office-365
4.6
Based on 4,806 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.3 out of 5
Read Office-365 Reviews
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Email:

info@office-365.com

Licence key didn't work.
Helpful Report
Posted 6 years ago
Bought a Windows 7 Pro software code. Didn't work. Will be following up to get a full refund!
Helpful Report
Posted 6 years ago
Hi Alan, We've checked on our systems and we can see your product key is perfectly valid and working. We can also see that we've received no contact from yourself. Please get in touch via https://softwaregeeks.co.uk/contact/ if you require help. Kind Regards, Softwaregeeks
Posted 6 years ago
You shouldn't be incentivising people to leave a review by offering them discount codes.
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Posted 6 years ago
Brought windows 7 professional, got code emailed over with download links within 5 mins, however after installation windows message informs that the key is not genuine. Not happy.
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Posted 6 years ago
Hi Simon, Your product key is 100% valid and working. This message is caused by yourself, not fully activating Windows after installation. If you would have emailed regarding this matter, which would have been quicker & easier than writing this review, we could have helped. Softwaregeeks
Posted 6 years ago
had no help with my window product code which does not validate and have not received my refund
Helpful Report
Posted 6 years ago
Hi Robbie, We have no correspondence from the email address on your account. We've checked your purchased product key, and it's completely valid and working. If you wish to receive help, please contact us via https://softwaregeeks.co.uk/contact/ Or use the live chat function Mon-Fri 10am-6pm GMT. Kind Regards, Softwaregeeks
Posted 6 years ago
Avoid this company!! I was refused a refund for software licence that I am unable to use!! Avsolute joke I will never purchase anything again from this seller!!!
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Posted 6 years ago
I cant download my files
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Posted 7 years ago
The Windows 10 serial number that I purchased did not work. It was a complete waste of money.
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Posted 7 years ago
Didn't work for me so waste of money
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Posted 7 years ago
Hi Kieran, We've received no other communication from you apart from this review. Why not get in touch to obtain the help that you require? Kind Regards, Softwaregeeks.
Posted 7 years ago
Well it didn't work at all. Not happy I've tried many times in the end I just bought the real thing on disc. Will never buy this way again.
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Posted 7 years ago
No instructions for up grading to windows 7 from Vista home, been trying all week to sort it - not impressed would like a refund.
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Posted 7 years ago
Instructions are included automatically via email and on the website for each and every purchase. No communication from this buyer claiming to have not received, nor asking for help since purchase. Would have thought that he would have popped on the online chat or emailed for help if he's been trying to a full week, right?! Defies logic.
Posted 7 years ago
I have been unable to download the windows 10 programme, after trying for four days I gave up! When I sought support, I was told to read the instructions, even after I said I did not understand them. No telephone number was provided, all "support" was provided by an on line chat line. One reply sent to me was written in capitals, (as if shouting at me). I was told that the "supporter" (Jack) could not read the instructions for me! The chat line is only available 10am-6.00pm weekdays, nothing at week ends, and even then it was not available for Monday afternoon after 1.00pm. A waste of £27 pounds
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Posted 7 years ago
O It did not download only go to 30% loading set up software
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Posted 7 years ago
Took 5 attemps to burn software and after one week I am now getting invalid key command.
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Posted 7 years ago
I bought an OS key but according to Microsoft it's not transferable and should never have been sold to me. Not tried to get a refund as looking at Software Geeks responses to complaints and bad reviews gives the impression that they have no desire to help any customers who may have a problem with their purchase.
Helpful Report
Posted 7 years ago
Hello "Anonymous", Choice words "not tried to get a refund", nor have you bothered to contact us. Had you had to energy to drop us an email, like you did Microsoft, we could have informed and educated you, that a "non-transferable license does not exist and Microsoft are not the law of the land. We adhere to UK/EU law. Very nonsensical review. Kind Regards, Softwaregeeks
Posted 7 years ago
The windows 10 upgrade software didn't work for windows 7 to 10. Needs to be noted on website.
Helpful Report
Posted 7 years ago
Hi Mike, The Windows 10 software is from Microsoft, and of course "works" to upgrade from Win 7 to Win 10. Hundreds of millions of people across the world have done so. This would be a local issue with your machine. You purchased a LICENSE from ourselves, not software. We have received no communication from yourself asking for any help. Why not get in touch for the help you require, rather than leaving a negative review? Softwaregeeks
Posted 7 years ago
Bought the product loaded onto a memory stick and then found out that you have to download Image Mastering API v 2 from Microsoft to make it work. Unfortunately this is no longer available on the Microsoft website so the product is absolutely useless and should never be sold.
Helpful Report
Posted 7 years ago
Hi Michael, We send a link to the API v2 (for XP users) software automatically upon purchase for users like yourself that require it. We're assuming that you didn't read the instructions sent. We've also received no communication from yourself regarding this matter. We could have easily resent you the link to download the API v2 had you misplaced it. We don't understand why you would leave a negative review, but not attempt to make contact with us for help. Softwaregeeks
Posted 7 years ago
The instructions for loading the software via a usb stick were not clear and the process was too complex to waste time on.
Helpful Report
Posted 7 years ago
Hi Martin, We appreciate your feedback, but you simply purchased a license from ourselves. The software/instructions on how to load to USB are from Microsoft, and it's how Microsoft built the software. We cannot change this. Your issue should be raised with Microsoft directly. Kind Regards, Softwaregeeks
Posted 7 years ago
Ordered windows 10 license. Key didn't work! Decided to cut my losses rather than face the probable struggle to get resolved. Only cost £20ish so not that much out of pocket. Would expect it to work first time!
Helpful Report
Posted 7 years ago
Hi Neil, It's strange that you claim a license did not work, but you have made zero contact with ourselves regarding this? We can provide an output showing that the license is valid and works. Any issue would be local to your machine, which we can help with, if you get in touch. Kind Regards, Softwaregeeks
Posted 7 years ago
Did not work - complete waste of money
Helpful Report
Posted 7 years ago
Hi Michael, It's strange that you claim a license did not work, but you have made zero contact with ourselves regarding this? We can provide an output showing that the license is valid and works. Any issue would be local to your machine, which we can help with, if you get in touch. Kind Regards, Softwaregeeks
Posted 7 years ago
Office-365 is rated 4.6 based on 4,806 reviews