UnitySoft Reviews

Name: UnitySoft
Address: 2880 West Oakland Park Boulevard Suite 225C, Oakland Park, Florida
Rating: 4.62

4.6 Rating 4,776 Reviews

92 %

of reviewers recommend UnitySoft

4.6

Based on 4,776 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

Visit Website

Email:

info@theunitysoft.com

UnitySoft 1 star review on 10th July 2019

Smith Smith

UnitySoft 1 star review on 10th June 2019

Patrick Harney, Massage By Brother Bear

UnitySoft 5 star review on 24th May 2019

Kate McFadzean-Ferguson

UnitySoft 1 star review on 9th December 2018

Sally Barnes

UnitySoft 5 star review on 17th October 2016

Daniel McIntosh

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been unable to download windows 10 and warned while my attempt was in progress that there was a problem with the setup. Frankly, I have felt completely at a loss and been led to the conclusion that my purchase has gone down the drain. Needless to add, a full refund would be welcome.”

Helpful Report

Posted 9 years ago

Hi Nicholas, We didn't receive any reply to our email sent last month trying to support you. Why not reply so that we could assist rather than replying leaving a negative review? The download of Windows 10 is direct from Microsoft, and it works. This would be a local issue at your end. Feel free to reply to our last email. Kind Regards, Softwaregeeks

Posted 9 years ago

“It failed to load onto the computer”

Helpful Report

Posted 9 years ago

Hi Peter, Why not get in touch for help? The only communication we've received from yourself is asking for the instructions, which we sent 2 minutes later. Kind Regards, Softwaregeeks

Posted 9 years ago

“In my opinion the product I received was misleading (Read the small writing). The customer service was poor and thretend me with legal action.”

Helpful Report

Posted 9 years ago

Hello Daniel, After leaving a false review, you're now stating that the customer service you received was "poor". You never communicated with ourselves before writing your review, or asked for any service. Please try to leave more accurate reviews in future. Regards, Softwaregeeks

Posted 9 years ago

“Code doesn't work. I'll be in touch.”

Helpful Report

Posted 9 years ago

Hi Diane, Why not get in touch via our online chat facility or in reply to the email if you were having issues, rather than waiting 10 days to receive the review request, then stating you'll be in touch? We've just checked your key with MS and it's 100% valid. Please get in touch if you require assistance. https://softwaregeeks.co.uk/contact/ Kind Regards, Softwaregeeks

Posted 9 years ago

“I buy two products from both of not working and they did not give my money refund. If any wants to form be carefully”

Helpful Report

Posted 9 years ago

Hi Mohibur, You've changed your story yet again. First you state that you purchased the wrong product, then that you have not received, and now you're claiming that none work. Please leave honest reviews. Regards, Softwaregeeks

Posted 9 years ago

“Purchased windows 7 as I was still running vista, paid my money, downloaded the software all ok. However no software key was sent, chased this up and was told it would have been on an email that would have been sent - checked all folders no email received so chased again but no replies even received. No I wouldn't use again and No I would not recommend to anyone. Poor service is an understatement”

Helpful Report

Posted 9 years ago

HI Mark, The only email we have received from yourself was on Saturday 07/01/17, to which we replied on 09/01/17 and heard nothing back. If you would like your license key re-sending, then please get in touch. https://softwaregeeks.co.uk/contact/ We're also online on the chat system Mon-Fri 9am-6pm, which you have not used to try and get in touch. Please leave honest reviews on this website. We emailed you back on the first working day after you sent your email. We can re-send that email too if you wish. Kind Regards, Softwaregeeks

Posted 9 years ago

“Software Geeks refused to refund the purchase of Windows 7 because it claimed it sold only the licence key not the software nor the method of download and installation. The links in the download and instruction sheet did not work or reach the correct versions of the software nor did the Windows 7 Service Pack install correctly. Very quick to emails however failed to take any ownership of the product that was sold - it was advertised as a legal Windows 7 SP1 download - I would not recommend this company to anyone. There is a far more reputable supplier on eBay who will send you a download disc and licence key and very thorough and robust instruction guide.”

Helpful Report

Posted 9 years ago

Hi Lindsay, Everyone is sent the same download links and instructions, they're actually both from Microsoft. They do work. You were given links to every version of Windows 7 we sell. It's up to you to download the correct one in accordance to what version you purchased. We don't understand what you mean by the service pack, since it's already combined in the ISO file; it doesn't install separately. It is a legal Windows 7 download. We fail to see what you mean by this comment. You would not be buying a genuine disc and license for this price on eBay, and the "reputable suppliers" you speak of are not even companies/nor disclose their full names. You will also be aware that the claim you raised on Paypal was decided in our favour since all evidence was provided that the product purchased was completely valid. Regards, Mark Softwaregeeks.

Posted 9 years ago

“I could not use the windows installation key as the steps provided by the company where incorrect. Therefore I've asked for a refund and that was declined”

Helpful Report

Posted 9 years ago

Hello Tomas, The steps provided are DIRECT from Microsoft. They do work. You emailed stating that you had ordered the wrong product. Please leave a transparent review rather than changing your story? Kind Regards, Softwaregeeks

Posted 9 years ago

“Windows 10 that i bought for £25.00 was a disaster! Full of malware and the slowest boot up time that I ever witnessed, and to top it alit of software and plug in hardware that I use didn't work with Windows 10! Had to roll back to Windows 7, I might as well have chucked my £25 straight in the bin! Very, very unhappy.”

Helpful Report

Posted 9 years ago

Hi Thomas, The Windows 10 download links are direct from Microsoft. It's an impossibility that they contain malware. If you machine became infected with malware, this would be a result of having no anti virus installed, and/or visiting questionable websites. Windows start-up times depend on your hardware. Most plug-and-play devices which work in Windows 7 will work in Windows 10. You should check with the device manufacturer if they're compatible with Windows 10. This review is not a reflection of our company, or the product you purchased. Kind Regards, Softwaregeeks

Posted 9 years ago

“I have ordered a copy of windows 7 before Christmas so far all I have is a key number with no evidence of down load or hard copy please explain. Tom Conway.”

Helpful Report

Posted 9 years ago

Hi Tom, Download links and instructions are sent automatically via email upon purchase, along with a product key. They're also displayed on the webpage automatically after a successful purchase. Why not get in touch stating that you haven't received these rather than leaving a negative review? https://softwaregeeks.co.uk/contact/ Kind Regards, Softwaregeeks

Posted 9 years ago

“Nothing works!!! I bought today a SanDisk Cruzer Blade USB Flash Drive (8GB). I followed the instructions precisely. The Media Creation Tool says it cannot find this USB Flash Drive. I have formatted the drive and tried it in three locations on my laptop and it still cannot find it. A couple of days ago I downloaded Windows ISO but cannot proceed with burning a DVD since I have yet to receive the Product Key Card from yourselves. I am amazed that I have been asked to review your service before receiving the Product Key Card.”

Helpful Report

Posted 9 years ago

Hello Chris, Why not get in touch if you're having difficulty using the software from Microsoft? How can we know you're having issues/how can we help if you don't bother to contact us? The media creation tool is direct from Microsoft and it works. If it's not, then it's local to your machine. Contact us for technical help. We do not sell "product key cards" so we're unsure of what you're referring to. Product keys are sent via email automatically upon purchase. Kind Regards, Softwaregeeks

Posted 9 years ago

“The windows 7 code I purchased was invalid.”

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Posted 9 years ago

“I still have NOT received my purchase . Can you please investigate and let me know”

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Posted 9 years ago

Hi Neilam, Please get in touch via https://softwaregeeks.co.uk/contact/ so that we can help. All licenses are sent automatically via email upon purchase. Kind Regards, Softwaregeeks

Posted 9 years ago

“Just can not get it to work Media Creation tool say it does not work on 32 bit Dell”

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Posted 9 years ago

“Doesn't work. Not made clear that I needed a second windows machine to be able to install windows!! Couldn't make it work. Gave proof or error(with photo) but they have refused to give a refund. I am furious”

Helpful Report

Posted 9 years ago

Dear Wil, We have tried to help you with countless emails. We've requested to know your OS that you're trying to install from etc, but nothing has been forthcoming, you just keep requesting a refund as the software does not work; but it does. It's direct from Microsoft. We've suggested that you burn the downloaded file from another Windows machine since you cannot burn it from your current OS. That is completely unrelated to the purchased product and is a local issue at your end. As explained numerous times, you have purchased a license key from us, not any software. We do not produce any software. If you would like us to continue to try to support you, please provide the information for us to help, rather than simply demanding refunds, as the latter isn't possible. The purchased license is completely valid. Kind Regards, Softwaregeeks

Posted 9 years ago

“I purchase windows 10 pro 5 days ago and still not installed I have tried the links sent to me downloaded windows 64bit and always get ISO file I really need a phone number so I can speak to someone and let them take me through it. I have been told windows 10 will not install over xp is this correct”

Helpful Report

Posted 9 years ago

Hi Barbara, Instructions were sent, recommending that you use the MS tool to download and burn media if you're not an advanced user. If you're downloading an ISO file, then you've skipped this step. We're available via online chat or emails, Mon-Fri 9am-6pm. Softwaregeeks

Posted 9 years ago

“You ask for a review BEFORE THE PRODUCT ARRIVED.”

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Posted 9 years ago

“loaded windows 10 locked my computer up will not start no phone number to contact tech support”

Helpful Report

Posted 9 years ago

Hi Keith, Windows 10 would not "lock up" a computer. This would be a user error which can be resolved. Windows 10 is a product from Microsoft. Regardless of if you purchase from ourselves or Microsoft, you download from the same place. You've only purchased a license key from ourselves which itself is completely valid. If you require technical assistance, please get in touch. https://softwaregeeks.co.uk/contact/ Kind Regards, Softwaregeeks

Posted 9 years ago

“I reloaded my laptop with a clean Windows 7 pro operating system after 'wiping' my harddrive. After a long time I, on request entered the Code. A message came back immediatly 'Invalid code' . Having paid for it on a site recommended by a friend I am not at all happy.”

Helpful Report

Posted 9 years ago

Hi Maurice, You purchased 2 x Win 7 Pro licenses and both are completely valid. We can send you the output from Microsoft if required. We see that you have made zero contact with ourselves stating that you're having any issues before writing this negative review - why not get in touch for assistance beforehand? https://softwaregeeks.co.uk/contact/ Kind Regards, Softwaregeeks

Posted 9 years ago

“Needed technical support by today for a training course - emailed Monday and no response! still have problem Can I get help or a refund so I can get working ASAP James Long 07949 217261”

Helpful Report

Posted 9 years ago

Hi James, We've received no emails from your email address on file. We're available via online chat Mon-Fri 9am-6pm GMT. Please get in touch for any assistance. https://softwaregeeks.co.uk/contact/ Softwaregeeks

Posted 9 years ago

UnitySoft is rated 4.6 based on 4,776 reviews