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Snuz Reviews

4.1 Rating 312 Reviews
75 %
of reviewers recommend Snuz
4.1
Based on 312 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
Greater than 86%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Snuz Reviews
Visit Website

Phone:

0800 145 6536

Location:

The Green,
Stratford-Upon-Avon
Warwickshire
CV37 0JE

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Snuz 5 star review on 3rd May 2024
Christine Willetts
Snuz 5 star review on 1st March 2024
Jessica Greaves
Snuz 5 star review on 7th October 2022
Amber Grasby
Snuz 5 star review on 8th September 2020
Nick S
Snuz 5 star review on 28th June 2020
Sophie Tomkins
Snuz 5 star review on 25th June 2020
Caroline Knapman
Snuz 5 star review on 13th April 2019
Lifestylegemz
1
Anonymous
Anonymous  // 01/01/2019
Lovely soft quality sheets, bought as well as waterproof cover for SnuzBaskit and SnuzPod (found the mattress cover hard to get straight underneath the sheet as not elasticated so moves easily)
Helpful Report
Posted 8 months ago
Thank you for taking the time to leave us a review! We pride ourselves on our products and service and it is great to hear about your experience with us. We hope you enjoy using your Snuz items! Best wishes, Holly
Posted 8 months ago
Fits perfectly in the cot and the sheet is so soft - can’t wait for little one to get home and use it
Helpful Report
Posted 8 months ago
Thank you for taking the time to leave us a review! We pride ourselves on our products and service and it is great to hear about your experience with us. We hope you enjoy using your Snuz items! Best wishes, Holly
Posted 8 months ago
Really loved it! I couldn't ask for more, I can't fall asleep without it.
Helpful Report
Posted 8 months ago
Thank you for taking the time to leave us a review! We pride ourselves on our products and service and it is great to hear about your experience with us. We hope you enjoy using your Snuz items! Best wishes, Holly
Posted 8 months ago
Beautiful sunspod only fault is when putting it together as gently as possible there created hairline cracks what upset me.
Helpful Report
Posted 8 months ago
Thank you for taking the time to leave us a review. We are so sorry to hear that you are disappointed with your Snuz furniture. We do appreciate all feedback from our customers and this will be reviewed internally. Please get in touch with our Customer Care Team on direct@snuz.co.uk and they can review the problem that you are experiencing to provide you with a resolution. Best wishes Holly
Posted 8 months ago
Excellent customer service and support
Helpful Report
Posted 9 months ago
Thank you for taking the time to leave us a review! We pride ourselves on our products and service and it is great to hear about your experience with us. We hope you enjoy using your Snuz items! Best wishes, Holly
Posted 8 months ago
Very pleased with Snuz excellent speedy service
Helpful Report
Posted 9 months ago
Thank you for taking the time to leave us a review! We pride ourselves on our products and service and it is great to hear about your experience with us. We hope you enjoy using your Snuz items! Best wishes, Holly
Posted 8 months ago
The item was damaged
Helpful Report
Posted 9 months ago
Thank you for taking the time to leave us a review. We are so sorry to hear that you are disappointed with your Snuz furniture. We do appreciate all feedback from our customers and this will be reviewed internally. Please get in touch with our Customer Care Team on direct@snuz.co.uk and they can review the problem that you are experiencing to provide you with a resolution. Best wishes Snuz CE Team
Posted 8 months ago
Amazing products as always, very prompt service too. I totally recommend SNUZ
Helpful Report
Posted 9 months ago
Thank you for taking the time to leave us a review! We pride ourselves on our products and service and it is great to hear about your experience with us. We hope you enjoy using your Snuz items! Best wishes, Holly
Posted 8 months ago
Ordered Snuzfino cot bed & canopy. Arrived very quickly - which is rare in Scottish Highlands! - great communication for delivery to. The cot was so easy to set up, took roughly an hour and it looks beautiful. Baby is very comfy/happy.
Helpful Report
Posted 9 months ago
Thank you for taking the time to leave us a review! We pride ourselves on our products and service and it is great to hear about your experience with us. We hope you enjoy using your Snuz items! Best wishes, Holly
Posted 8 months ago
Excellent service over the last nine years, new then second replacement cover for next baby and just got third replacement for forthcoming baby. Thank you 🤩
Helpful Report
Posted 9 months ago
Thank you for taking the time to leave us a review! We pride ourselves on our products and service and it is great to hear about your experience with us. We hope you enjoy using your Snuz items! Best wishes, Holly
Posted 8 months ago
Duvet and pillow set is fantastic. Nice in touch, perfect for baby. Highly recommended. O.
Helpful Report
Posted 9 months ago
Thank you for taking the time to leave us a review! We pride ourselves on our products and service and it is great to hear about your experience with us. We hope you enjoy using your Snuz items! Best wishes, Holly
Posted 8 months ago
Very sturdy .. perfect size … works wonders … better than what we thought and looks so much nicer than the other next to me cribs I was looking at.
Helpful Report
Posted 9 months ago
Thank you for taking the time to leave us a review! We pride ourselves on our products and service and it is great to hear about your experience with us. We hope you enjoy using your Snuz items! Best wishes, Holly
Posted 8 months ago
Great service and great price delivered next day to Scotland tracked every step of the way and super friendly staff Would definitely recommend and use again 👍
Helpful Report
Posted 9 months ago
Thank you for taking the time to leave us a review! We pride ourselves on our products and service and it is great to hear about your experience with us. We hope you enjoy using your Snuz items! Best wishes, Holly
Posted 8 months ago
I would recommend Snuzpod company. The Snuzpod we bought for our daughter's newborn is excellent quality and value for money. It has now served 3 newborns in the family. The replacement mattresses and meshes we ordered for each baby arrived very quickly after ordering. Highly recommend.
Helpful Report
Posted 9 months ago
Thank you for taking the time to leave us a review! We pride ourselves on our products and service and it is great to hear about your experience with us. We hope you enjoy using your Snuz items! Best wishes, Holly
Posted 8 months ago
Beautiful products, can’t wait to start using them when our baby arrives!
Snuz 5 star review on 1st March 2024
Helpful Report
Posted 9 months ago
Thank you for taking the time to leave us a review! We pride ourselves on our products and service and it is great to hear about your experience with us. We hope you enjoy using your Snuz items! Best wishes, Holly
Posted 8 months ago
Service was excellent and was delivered in a timely manner.
Helpful Report
Posted 9 months ago
Thank you for taking the time to leave us a review! We pride ourselves on our products and service and it is great to hear about your experience with us. We hope you enjoy using your Snuz items! Best wishes, Holly
Posted 8 months ago
Brilliant products and the best Customer Service. The Co Sleeper is just fantastic. Such good quality and after 3 babies, when I needed a spare part, it was easy to arrange and arrived promptly.
Helpful Report
Posted 9 months ago
Thank you for taking the time to leave us a review! We pride ourselves on our products and service and it is great to hear about your experience with us. We hope you enjoy using your Snuz items! Best wishes, Holly
Posted 8 months ago
Excellent service from Snuz. We were in the process of getting prepared to have our second baby and got the snuzpod 4 out of storage from when we had our first. Everything was perfect with the snuzpod and still of the same quality as we first got it. Unfortunately, we were missing the fixings for our snuzpod as we must have misplaced them. A quick google search and I found them on the Snuz.com at really good value. I ordered them on the Friday afternoon and despite saying it would take a few days, they arrived before midday on the Saturday. All fixings were correct and our snuzpod 4 is now ready and waiting for baby number 2. Would definitely not hesitate to purchase from Snuz.com again, it will be my first port of call.
Helpful Report
Posted 9 months ago
Thank you for taking the time to leave us a review! We pride ourselves on our products and service and it is great to hear about your experience with us. We hope you enjoy using your Snuz items! Best wishes, Holly
Posted 8 months ago
Sent me the wrong size mattress, I ordered a 4 but a 3 arrived and took four days to send me the correct one. Newborn had to sleep elsewhere while I waited for this to be rectified.
Helpful Report
Posted 9 months ago
Thank you for taking the time to leave us a review. We are so sorry to hear that you are disappointed with the service provided. We do appreciate all feedback from our customers and this will be reviewed internally. Best wishes Snuz CE Team
Posted 9 months ago
Had an awful experience with the delivery of my Moses basket, but I cannot fault Snuz and their wonderful customer service! They went over and above and their communication and customer service.
Helpful Report
Posted 9 months ago
Thank you for taking the time to leave us a review! We pride ourselves on our products and service and it is great to hear about your experience with us. We hope you enjoy using your Snuz items! Best wishes, Holly
Posted 9 months ago
Snuz is rated 4.1 based on 312 reviews