Snuggles Childcare Reviews

Name: Snuggles Childcare
Rating: 4.89

4.9 Rating 66 Reviews

98 %

of reviewers recommend Snuggles Childcare

Company Reviews

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4.9

Based on 66 reviews

Customer Service
Communication Channels	Email, Telephone

About Snuggles Childcare:

Snuggles Childcare is a unique London nanny agency and babysitting service bridging the gap between childcare and child development.

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Phone:

020 7177 2249

Email:

info@snuggleschildcare.co.uk

Location:

67, Wingate Square, London
SW4 0AF

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Snuggles Childcare 5 star review on 8th November 2016

Sirena Bellman

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really great service. Very prompt response. I accidentally booked the wrong date for the babysitter and only realised at the last minute. I contacted Alexandra at snuggles and within the hour she had secured a babysitter for me. I had two different sitters on the two nights I booked and both were very professional.”

Helpful Report

Posted 6 years ago

Dear Megan, thank you very much for your feedback and do get in touch if you're back in London. Kind Regards, Snuggles Childcare

Posted 6 years ago

“Snuggles was very prompt in responding to our enquiry, asked relevant questions about our baby and our needs and provided a lot of detail about the sitter we would have. All of this contributed to a sense of trust. The sitter was extremely competent and put me at ease. She was professional and friendly and I felt very happy leaving my six month old in her care.”

Helpful Report

Posted 6 years ago

Dear Jacqui, thank you so much for your feedback, glad to hear that you received a professional service and you were put at ease. Do get in touch if you require childcare in London again. Kind Regards, Snuggles Childcare

Posted 6 years ago

“We were very pleased with the sitter that Snuggles Childcare arranged, she put our minds at ease and provided suitable updates while we were out. The booking process was straightforward and everything went smoothly on the night.”

Helpful Report

Posted 6 years ago

Thank you Megan for your feedback, glad to hear we were able to help with your childcare needs and give you peace of mind while you were out. Do get in touch if you require our services again. Kind Regards, Snuggles Childcare

Posted 6 years ago

“We hired Alison to be our nanny for seven days. She is so sweet. We met her at the hotel and she made a list of both outdoor/indoor activities that are suitable for our baby. She managed to keep him happy & healthy. She used to send us couple of pics during the day. We also loved that she's been on-time. Despite the fact it was only seven days, it was so hard to say goodbye to her. We wish her all the best.”

Helpful Report

Posted 6 years ago

Thank you very much for your feedback, great to hear that you got on so well with Alison and she was able to provide the care you needed. Do get back in touch if you require childcare in London again. Kind Regards, Snuggles Childcare

Posted 6 years ago

“Booking a babysitter through Snuggles was so easy. Alexandra was very prompt and responsive and our babysitter was also prompt and professional. Our son was asleep the whole time but we felt very confident leaving him in such safe hands. Would use again and recommend to others!”

Helpful Report

Posted 6 years ago

Dear Deborah, Thank you very much for your feedback, glad to hear that all went smoothly and you felt confident leaving your son with our sitter. Please do get in touch if you require childcare again. Kind Regards, Snuggles Childcare

Posted 6 years ago

“We've used Snuggles on two occasions when visiting London from Switzerland. Had a great experience both times (once using a hotel room and another using an AirBnB). They are very responsive, provide CV's of very qualified individuals, and both people that have watched our 1 year old were amazing and I would hire on site if I could. Highly recommend and will continue to use in the future.”

Helpful Report

Posted 7 years ago

Thank you very much for your feedback Colin, lovely to hear that you all got on so well with our sitters. Do get in touch when you're next in town.

Posted 7 years ago

“Snuggles provided a first rate friendly service and our children loved their babysitter.”

Helpful Report

Posted 7 years ago

Thank you for your feedback Simon, great to hear that the children loved their babysitter! Do get in touch if you're back in London.

Posted 7 years ago

“Snuggles made our trip to London. I was so hesitant to leave my boys with new sitters but once we met the women we knew we were in excellent hands. All had extremely impressive childcare backgrounds, wonderful with the kids and just really good people.”

Helpful Report

Posted 7 years ago

Thank you very much for your feedback and comments. Glad to hear that our sitters contributed to your trip in such a positive way. Do get in touch if you're ever back in London and we'll be happy to help!

Posted 7 years ago

“We were in London on holiday and weren't sure how to find a reputable sitter. Snuggles Childcare to the rescue! Our sitter Hanna was lovely. She was very nice, responsible, and fun. She put our 3-year-old son at ease immediately and seemed to know just how to interact him given his age and personality. When she left yesterday, he didn't want her to leave!”

Helpful Report

Posted 7 years ago

Thank you for the feedback Deborah, good to hear that you and your son got on so well with Hanna! Please do get in touch if you're ever back in London.

Posted 7 years ago

“I was very nervous to leave our baby with someone we didn’t know in a new place, but our sitter was wonderful and put my mind at ease while we were out at our event.”

Helpful Report

Posted 7 years ago

Thank you very much for your feedback, glad to hear that the sitter put you at ease and you were able to enjoy your event.

Posted 7 years ago

“Professional and Friendly: I was hesitant to hire a babysitter for my grandson ( aged 8) while we were in London but I really wanted to have a night at the theater. The staff at Snuggles sent me a resume of the babysitter they selected so I didn't feel like she was a complete stranger. She arrived at my hotel room right on time and she was friendly and happy.. She put us all at ease within minutes and my grandson was calm and happy to stay with her. When I returned she was reading quietly and my grandson was sleeping, curled up beside her. The next morning he asked if he could see her again which is the best recommendation of all. I would highly recommend this service to travelling families as way to give everyone a "no worries" evening.”

Helpful Report

Posted 7 years ago

Dear Joan, Thank you very much for your feedback. Glad to hear that the booking went smoothly and you were able to enjoy your evening out. Please do get in touch if you're in London again. The Snuggles Team

Posted 7 years ago

“"Alexandra was a pleasure to deal with. She took the time to understand our rather specific needs and then found us a fantastic nanny in Henrietta. Henrietta was a bubbling ball of fun, super hands on with the kids, who delighted in her big smile and even bigger cuddles! I was impressed at the way she jumped straight in playing and joking with the children, breaking down any shyness or reticence on their part, creating a sense of trust and ease from the word go. Great service all round : )”

Helpful Report

Posted 7 years ago

“we were very happy with our babysitter Derya. She arrived on time. We were more than happy with how she interacted with our son, I was very anxious about leaving him with someone I hadn't met but she was really good with him. I would certainly book her again if I was ever in the same position again. When I initially considered a babysitter I was very nervous and anxious as I do not usually leave him with anyone, when I spoke with Alexandra at Snuggles she made me feel at ease. I had a telephone conversation with Derya and a brief meeting the day before the booking and I felt much better about leaving him. Thankyou so much for you help”

Helpful Report

Posted 7 years ago

“We have used Snuggles Childcare for babysitting a couple of times and each time we were impressed not only by the babysitter but by Snuggles' service.”

Helpful Report

Posted 7 years ago

“I had such a wonderful experience working with Alexandra at Snuggles. She patiently understood my need, and arranged for the best babysitter possible. Strongly recommend their service for business travelers.”

Helpful Report

Posted 7 years ago

“We used Snuggles Childcare at the beginning of March for our 2 year old daughter. We were very skeptical leaving our child with someone we hadn't previously met in a foreign country but Alexandra helped us every step of the way. She answered any questions I had, gave me a full bio of the nanny we were using and even gave me the nanny's number to chat prior to our visit. We couldn't have been more satisfied with the entire process. Our nanny was prompt, asked important questions about our daughter and took to her right away. It eased our minds knowing she was in great hands the couple of hours each day we ventured off on our own. If we ever make our way back to London, we will be sure to contact Snuggles Childcare again!”

Helpful Report

Posted 7 years ago

“Ellie was wonderful and really professional. Everything went very smoothly and children were very happy with her. I appreciated the update text half way through the evening telling me everything was going well.”

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Posted 7 years ago

“From enquiring about availability through to booking a babysitter and then on the actual night of babysitting, the whole process worked brilliantly. Our babysitter was very informative as to her arrival time and was professional, courteous and very likeable. My 4 year old managed to squeeze an extra half an hour with her before bedtime and still talks about her evening with the babysitter. We would definitely use this service again!”

Helpful Report

Posted 8 years ago

“We booked a babysitter through Snuggles - the first time we've used a sitter who isn't our nanny. All worked very well. Jenny was able to say hello to our daughter before she went up to bed, and quickly comforted here when she woke up briefly so that we returned to a sleeping child.”

Helpful Report

Posted 8 years ago

“Lenka was great: she was always early, quick to communicate with us as needed, professional and overall a very pleasant woman. We were very comfortable leaving our daughter with her and were able to enjoy our time in London much more because we felt that our daughter was in good hands. I would not hesitate to use Snuggles Childcare again and I would highly recommend her or Snuggles Childcare to any friends or family who were visiting the city and required a sitter or nanny. Thank you again for your professionalism, follow up and quick communication time. We were very happy with the experience.”

Helpful Report

Posted 8 years ago

Snuggles Childcare is rated 4.9 based on 66 reviews