“I haven't received the item that I ordered, so I'm not sure why you've asked me for a review. I ordered over a week ago and the page has never updated to say whether it was posted o rnot , and the tracking number is just "standarddelivery". I've tried to use the chat during business hours and it said that there is nobody available and leave an email and you'll be in touch. This also hasn't happened.”
“Ordered a Barbour hat- never arrived
Update...poor guys had Covid so could not ‘take care of business’. We are in touch and I will re-order.
Thankyou Stephen”
“Service at Smyths was excellent! Stephen Smyth was quick to answer my questions, courteous, and helpful. Further, they had the very best collection of Barbour that I could find on the internet.
E. Durbin
Kentucky”
“Amazing service from Stephen at Smyths. Product arrived looking perfect and I'm over the moon with my new purchase. Haven't had it off my back much I have to say.
Thanks again Stephen. Kindest regards. Christian_Bushmills”
“Super quick delivery to here in the uk.
A nice hand written note thanking me for my custom and wishing me a Happy Christmas.
Such a nice touch often lacking in these modern times.”
“Hi I haven’t yet received my order fir my flat cap I understand it’s busy due to COVID and beeing bear to Christmas but if someone could let me know if my item had been sent out this would be great Thankyou”
“Always first class service from Steven at Smyths Country Sports and the hand written note is a wonderful touch. Will certainly use them again and again. Keep up the excellent customer Service.”
“Someone gifted me money for a birthday present and I had been eyeing up a lovely barbour scarf from Smyth's for ages so I ordered it. Fast shipping, lovely staff and a handwritten note to say thank you just made it that extra bit more special. The scarf is amazing quality and so warm. Many thanks again.”
