“Wonderful company to deal with Stephen was a delight especially after my rant when my jacket didn’t arrive , he calmed me down and together we worked out it was the post mans fault.. I will definitely be placing many orders in the future 👍🏼”
“The best shopping experience ever! I telephoned with a query and actually spoke to the owner who was extremely friendly and helpful. My order arrived quickly, unfortunately the item was a little too tight and I therefore had to return it. Fantastic, prompt communication on email (even late at night). I received a refund the day after I posted the item back. I cannot express just how much I have been impressed at every stage. Quality product, competitive prices and exemplary service. Would highly recommend and would definitely order again from this amazing business. Thank you Stephen.
Very satisfied customer. M Morris, Mold, North Wales.”
“Bought Barbour Beacon jacket through the internet at Smyths. Very well packed and prompt delivery, good communication. Subsequently realised this is a shop where we often went when living in the area. Glad to see still in business!”
“Great customer service and personal aswell. I will definately order from this shop again. Thank you Stephen for taking your time and answering all the questions I had regarding a product.
Best wishes, sincerely
Customer from Sweden”
“Excellent service start to donut. Contacted Stephen to ask about sizing and gave to say his knowledge is second to none! Great advice extremely prompt shipping and a new Barbour coat that is a perfect fit, all complimented by a hand written note 10/10 shopping as it should be!!!”
“Excellent customer service, surprised how quickly it arrived, with a lovely note inside which was a nice touch, I am so please I made this purchase, it is the most beautiful design and is exquisite, I have no problem highly recommending this company”
“Great service. I bought a Barbour Explorer leather bag. Best price on the Internet. Delivered within three days for the cost of a £1. Phoned Smyths with a query about the item and was answered honestly and with a fair bit of humour. I couldn't fault my experience.”
“I ordered a briefcase that came on time and was tracked all the way to my house. Product turned up in perfect condition. I couldn’t fault this business, excellent service :)”
“Rapid packaging and shipment; surprisingly short delivery lead time to America (particularly given current COVID-related customs delays); quality of goods received met and exceeded expectations. All-around, 5-star brilliant service!”
