“Brilliant! My order of the Barbour Bushman hat arrived really quickly with a friendly note; couldn’t ask for more and I will definitely order from Smyths again. Thank you!”
“Never got my item because shipment delivery took way longer than expected and it made it after my departure to sign upon delivery which impeded the item to be left in our locker room. Attempted to send an email on Feb 10th in order to allow its delivery with no signature, requested by the dispatcher without reply. The intention of personalized delivery was nice, but it complicated the process after a very slow delivery timeframe by the shipping price paid compared to many purchases from EU, UK, Australia, Asia, etc
Here is the email body, FYR:
“ However, I was wondering if you could possible contact the Royal Mail and see if we can derogate the delivery confirmation/signature or if a relative can collect my parcel from the USPS office in which they returned it, after my departure abroad on Jan 29th.
After contacting them, they only gave me the option to schedule re-delivery to the leasing office of the complex (same address, not to apt) despite the heads up given in advance to them, the second attempt on Feb 3rd, was not made in the mentioned / agreed way, but the exact same one by default with nobody to receive it.
The USPS customer service took my request and signed the case the # 60294184, but it was apparently not followed after all.
See if there is any way they (RY) can support us on this matter.”
Regards,
Diego”
“I live in Norway and ordered 3 fishing rod bags to be used on several packrafts. the service of Smyths Country Sport is absolutely fantastic we got our rod bags delivered quickly easily and without any problems, we are super happy with our rod bags. Thank you very much for an outstanding service Smyths Country Sport.”
“Excellent service all round. Stephen answered my query really speedily and in a very friendly manner.
My jacket arrived quickly, great product and packaging and the postage costs were so low. I would recommend this company 100%.”