“Great melts, great value, service itself is 5 ⭐️, it’s great to deal with a company that appreciates its customers, nothing is too much trouble for Balneaves Wax Melts ❤️”
Hi Louise, your order was delivered within 5 working days, we don’t consider that to be a long time. We understand that not everyone will like some scents. It is though highly unusual that a customer strongly dislikes every single item they’ve bought from us.
We would however like to thank you for writing 1-star reviews on all the items you purchased from us. When we told our Facebook group, they were so shocked by your actions that they’ve left over 200 5-star reviews in response.
Kind regards
Balneaves Wax Melts
“The best place to get your burners from and the wax melts are really nice aswell i will definitely be always buy my burners from here they are amazing”
The 12 melts of Christmas is indeed our set of Christmas melts and nowhere do we advertise it as an advent calendar. There are several pictures of the item on our website. We're a bit unsure why you thought it was an advent calendar.
Our actual advent calendar is a totally separate item on our website and is priced at £39.99
“I recently ordered the Christmas Wax selection and a burner . They are both wonderful and well worth every penny !
So quick at receiving my order ....thank you”
“My order was processed and delivered very quickly. Ordered sample boxes of “Autumn” and “Designer Collection”. Haven’t tried them all yet but the ones I have tried smell amazing.”
“Any Wax Melts I have purchased I have been extremely happy with, the fragrances are lovely & the aroma are long lasting in any room or hallway, would definitely recommend x”
“Balneaves………. What can I say??
TOTALLY & UTTERLY SUPERBLY !!! AMAZING !!!
I’m in love with DARK OPIUM if you love perfumes like ETERNITY, OLYMPIA & OPIUM you will love Dark Opium…. I love a lot of the other aftershave & perfume scents as well but dark opium is thee best smell ever and I love that my house smells of it everyday
Keep up all you’re brilliant work Balneaves all of you’re scents are utterly utterly beautiful 💞”
“I’ve never had a wax burner before always used candles. The baby powder is amazing and the burners really good value. I ordered more as gifts. Service was fantastic too. Would highly recommend.”
