“I’ve ordered twice now and will definitely order again these melts are strong and smell amazing and I like the price 😊 very fast service and come in lovely boxes. Very pleased with these and I’ve tried many. These are the best ones”
“Absolutely love the melts!!! The smells fill my home with the most gorgeous aromas which lasts for days! At the moment using the new Spring melts and have used the aftershave collection which was just heavenly. !”
“Love these melta and fab choice of meters,had a problem with a faulty warmer that was a gift, problem solved she now has a new electric warmer. First class service as always. Wouldn't use anyone else 1”
“Four boxes of wax melts. Excellent value for the money paid. 3 boxes were given as Birthday gifts and one for myself. The recipients were delighted with the shape and the smell of the wax melts.”
Hi Rosemary, we're sorry you feel our customer service is awful however we actually replied to your email a couple of hours after you sent it and we haven't yet received a reply. I've attached a screenshot of our reply to your review, it may be worth checking your junk folder as it may have gone in there. We are very keen to resolve this issue for you and hope you will consider revising your review accordingly. Kind regards Balneaves Wax Melts
