Thank you for your feedback. We're sorry you're disappointed with your purchase. Autumn Surprise is one of our best sellers and is a strong scent, with over 20 5-star reviews. We can assure you that our products are all highly scented and do have a strong smell when used correctly. It sounds like your burner isn't getting hot enough to release the fragrance. We would suggest trying them in a tealight burner for maximum effect or if using an electric warmer, try at least a 40W bulb. Hopefully in another burner you will notice the difference and we hope you will consider revising your review accordingly. Please get in touch if there's anything else we can help with.
“What can I say I have said it before
Balneaves melts are the best for sure
Strong scents that last time and again
Not only for ladies but also for men
Melts that some are dupes of scents
After shave ones not only for gents
Customer service one hundred percent
Any goods damaged they are promptly
Resent🤙”
“Lovely choice of scents, long lasting, quick delivery, and such a good price.
So many things to chose from, wax melts, melters, candles, diffusers. Different size wax melts, gift sets.
Love this family run company.”
“As always Balneaves wax melts are first class. I have tried other company’s but much prefer these. Have just bought some for my daughter and myself butwith Christmas looming I’m sure I’ll be getting more for other family members”
“I love Balneaves Wax Melts, the smell lasts for ages. The customer service is 5⭐️ the processing & dispatch of the orders are so quick. I won’t buy my melts from anywhere else the choice of melts they sell is fabulous”
“Balneaves are one of the best wax melts I have purchased. Their scents are long lasted and true to form when using ones based on well known perfumes.
Would recommend to friends and family”
“Best wax melt company I've ever used. Wide choice of scents at affordable prices which all smell AMAZING. Wouldn't shop anywhere else now, definitely recommend.”
