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Smartwater Testing Ltd Reviews

4.8 Rating 873 Reviews
97 %
of reviewers recommend Smartwater Testing Ltd
4.8
Based on 873 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Anonymous
Anonymous  // 01/01/2019
Excellent service. Will use again at review date.
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Posted 5 years ago
Great service, would certainly recommend.
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Posted 5 years ago
So easy to use this service.
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Posted 5 years ago
very efficent service very helpful staff
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Posted 5 years ago
We used Smartwater Testing to test the water quality for our holiday lodges hot tubs. The process was cost effective & efficient, we will definitely use this service again to ensure our hot tubs are certified as safe.
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Posted 5 years ago
could not have been made any easier.
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Posted 5 years ago
As a follow-up test this could not have been more simple or efficient.
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Posted 5 years ago
Please resend my certificate. It’s not in my junk box! Rgds. S.Farnham
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Posted 5 years ago
Hi Simon, I have resent your certificate email. Not sure what happened to the original email sent! I apologise for any inconvenience caused.
Posted 5 years ago
Very easy to use and it was very quick. Would use again recommended
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Posted 5 years ago
it was a fast efficient service , very user friendly
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Posted 5 years ago
Efficient service
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Posted 5 years ago
Ease of application,excellent back-up and sensible telephone advice when needed!
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Posted 5 years ago
Recently ordered a test-kit for a flat which I am due to rent out. Everything went like clockwork. Kit easy to order and arrived next day. Test easy to do, with clear instructions. Results posted within 14 days, as promised.
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Posted 5 years ago
Fantastic service. The paperwork that came with the kit is self explanatory, easy to follow instructions. Samples are collected by courier and in our case certificate issued via email shortly afterwards.
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Posted 6 years ago
Great service anybody renting out their home should use this service it is so easy and much cheaper than letting your agents arrange to have it done for you
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Posted 6 years ago
Helpful early advice from Seb. Prompt receipt of the Legionella testing kit, and results and certification for the Legionella test, (for my let properties. Will definitely use Smartwater Testing again
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Posted 6 years ago
Very professional and good price. keep it up..
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Posted 6 years ago
Very helpful and efficient service.
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Posted 6 years ago
Great service, very easy to use
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Posted 6 years ago
Initial process of booking was quick and efficient- however when I didn’t get contacted with my test results I became concerned. Unfortunately the lab had lost my sample and the process had to be started all over again! Which could have compromised me ! It took a few emails until I felt completely satisfied with the aftercare service . Subsequent tests were ok
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Posted 6 years ago
Smartwater Testing Ltd is rated 4.8 based on 873 reviews