Smartwater Testing Ltd Reviews

Name: Smartwater Testing Ltd
Address: Bridge House London Road, Marlborough
Rating: 4.84

4.8 Rating 873 Reviews

97 %

of reviewers recommend Smartwater Testing Ltd

4.8

Based on 873 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

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“Very prompt and excellent service”

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Posted 6 years ago

“Very helpful on the phone if you want to know anything and all done on time”

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Posted 6 years ago

“Excellent prompt service with good customer support.”

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Posted 6 years ago

“Simple easy to use testing, Prompt Delivery and courier uplift of samples. will most defiantly use this company again. would recommend.”

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Posted 6 years ago

“Very helpful and efficient. Our puppy ate the first form and a replacement was sent out with no hassle. Results sent quickly. Sought further advice, but only sent it today and am hopeful of helpful reply.”

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Posted 6 years ago

“Quick Easy Straight forward Simple the best Cheapest I will recommend this company to anyone looking to save money and looking for quick and straight forward.”

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Posted 6 years ago

“The office was very responsive and helpful in answering my queries on a couple of occasions and when I missed the certificate landing in my inbox they sent me one there and then while I was on the phone to them.”

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Posted 6 years ago

“Very efficient company to deal with, quick turnaround and excellent communication.”

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Posted 6 years ago

“Very good service”

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Posted 6 years ago

“Easy and straightforward”

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Posted 6 years ago

“Fast pick up and easy to use website that gives step by step guide and results. Recommended”

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Posted 6 years ago

“Good quick service”

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Posted 6 years ago

“Everything seemed to go right until I didn't get my water test certificate within the expected time frame. I eventually contacted the office which seemed to kick the system into gear and a test certificate was duly emailed. Had I not contacted the office who knows when the certificate would appear. Not impressed.”

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Posted 6 years ago

Hi Geoff. The test certificate was received from the lab on Friday 22nd June and emailed to you on Monday 25th June. The email is marked as received but it may have gone into your junk mail? We have done everything in line with our offering so I can only assume you didn't receive the email containing the test certificate. I'm sorry you are not happy but it is a bit harsh to blame us if your email system has auto directed our email into your junk folder.

Posted 6 years ago

“The process was clear and easy to follow. The speed of response, was excellent. Inform was easy to understand.”

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Posted 6 years ago

“Very clear and helpful instructions - very quick and easy to do.”

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Posted 6 years ago

“Very efficient and excellent customer service. Always willing to help and answer any questions.”

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Posted 6 years ago

“Simple online ordering process; Simple sample-taking process following clearly laid out instructions; Simple courier booking process for sending sample to lab; Simple return of Certificate by email from Smartwater Testing Ltd. Thank you!”

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Posted 6 years ago

“excellent service”

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Posted 6 years ago

“It was so easy, received kit, completed kit, sent to Smartwatertesting, received results and certificate by email. That easy.”

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Posted 6 years ago

“Easy to use and efficient service.”

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Posted 6 years ago

Smartwater Testing Ltd is rated 4.8 based on 873 reviews