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Smartwater Testing Ltd Reviews

4.8 Rating 873 Reviews
97 %
of reviewers recommend Smartwater Testing Ltd
4.8
Based on 873 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Anonymous
Anonymous  // 01/01/2019
We are a school academy group who have used outside companies to carry out our water testing. We decided to try to save some money by using the Smartwater Testing system. We were amazed at how simple and thorough the whole process was. I would urge all organisations to try this, its easy and will save you money.
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Posted 4 years ago
very easy to use test for legionella. no problems whatsoever. would use again
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Posted 4 years ago
Prompt efficient service at a reasonable price
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Posted 4 years ago
Easy to place order for a Legionella Testing Kit. The kit came with clear instructions for taking samples and for collection of those samples. The predicted time (14 days) to issue of certificate was correct.
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Posted 4 years ago
The whole transaction went smoothly from start to conclusion
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Posted 4 years ago
Very pleased with the service. Easy to follow the clear instructions and a prompt service too.
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Posted 4 years ago
I have used the system twice now to test the water in our venues for legionellas and I have been very pleased with the process. The instructions for taking the samples are very clear and I have successfully used both the courier and the postal system to return the samples to Smartwaterfor testing. The results are provided on certificates, which can be access online anytime.
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Posted 4 years ago
Testing water in rental flat, tennant carried out the test in the supplied kit as it was during Covid19 lockdown, everything seems to have gone smoothly with the certificate available online.
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Posted 4 years ago
Easy to order and a quick response. Sampling and despatch straightforward. A good service thank you.
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Posted 4 years ago
A very straight forward process. Thank you.
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Posted 4 years ago
Very efficient as always.
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Posted 4 years ago
Always a quick prompt service.
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Posted 4 years ago
Great service and helpful
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Posted 4 years ago
This is a very efficient, cost-effective way of doing legionella testing for my dental practice. The sample was booked for collection online & the courier arrived ,as arranged. The instructions for sampling are clear & simple to administer. The results & certificate are emailed once completed & a reminder is arranged to remind us when to retest. Thank you.
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Posted 4 years ago
brilliant, nice and simple and the results came back quickly
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Posted 4 years ago
The process online for ordering a Testing Kit was very easy. I received the Kit within days, test carried out and posted back with return envelope which was included. Within the allocated time I received the result and my certificate. I will definitely use Smartwater Testing again.
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Posted 4 years ago
First class service fully recommended
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Posted 4 years ago
Really professional and prompt service. Easy to use. Would highly recommend.
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Posted 4 years ago
The testing kit should be sent out by First Class Post. The extra cost is minimal when time is of the essence for the customer. Otherwise the service was very good.
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Posted 4 years ago
5 star service. Professional, efficient and very quick to respond to queries. Peace of mind for health and safety, affordable too. Thank you
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Posted 4 years ago
Smartwater Testing Ltd is rated 4.8 based on 873 reviews