Smartwater Testing Ltd Reviews

Name: Smartwater Testing Ltd
Address: Bridge House London Road, Marlborough
Rating: 4.84

4.8 Rating 873 Reviews

97 %

of reviewers recommend Smartwater Testing Ltd

4.8

Based on 873 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt service and easy to use. I would use again.”

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Posted 4 years ago

“All very smooth”

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Posted 4 years ago

“Kit received speedily along with instructions. Samples collected and results received within the 14 days expected. Will definitely use again. Thank you.”

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Posted 4 years ago

“easy and efficient”

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Posted 4 years ago

“All good”

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Posted 4 years ago

“Our second year of testing; we were reminded in good time, the kit arrived promptly with excellent and easy instructions and the results came back within two weeks despite Corona virus restrictions.”

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Posted 4 years ago

“I was very pleased with how easy and straightforward you made the whole process. Equally pleased with how cost effective It was. I Used to spend in the region of £2000 but only spent approx £500 with you for same results. Very happy 😊”

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Posted 4 years ago

“Super efficient service. From instructions to collection. The turn around for testing was very good. Easy to download certificate rather wait on post. Cost effective too! Thank you Smartwater Testing! 5*”

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Posted 4 years ago

“Reminded in plenty of time re expiry date. Easy ordering of testing kit. Collection done, results & certificate issued. All went smoothly. Thank you.”

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Posted 4 years ago

“Testing kit delivered as stated, with clear instructions and postage paid returns label. Certificate received, thank you.”

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Posted 4 years ago

“The kit is very easy to use and it is good value for money.”

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Posted 4 years ago

“i can't fault the service. Bottles delivered & collected promptly. Queries answered quickly. Results readily available to download easily. Great professional service. No hidden charges as bottles, collection, delivery & certificates all included in the price.”

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Posted 4 years ago

“As usual excellent service with prompt delivery of products needed”

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Posted 4 years ago

“Very supportive and the easy test I’ve carried out, I highly recommended you.”

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Posted 4 years ago

“Excellent and quick service”

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Posted 4 years ago

“Very professional and sample water bottle and certificate delivered as promised. Keep it good job.”

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Posted 4 years ago

“The Currier company let you down but The organisation people specially SEB ward was really helpful and made it easy despite the currier issues”

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Posted 4 years ago

“Great service, clear instructions, fast delivery and collection.”

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Posted 4 years ago

“Time excellent. Very cooperative employer . Very happy of all”

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Posted 4 years ago

“I bought 2 testing kits some 2 weeks ago and was sent 2 bottles and 2 return bags, so I put a bottle in each bag. When DPD came to pick up, they only had one label so put both my bags in a larger bag and the driver said he would re-do the labels when he got back to Swindon depot. Knowing delivery companies as I do, I was worried this might not happen but 2 weeks later I received confirmation from yourselves that the samples were ok. On the same day (this Wednesday), I received another e-mail telling me DPD would pick up samples that day. They arrived only to be told that they had a wasted journey and there were no samples to pick up. I think the admin needs tightening up at your end to stop sending duplicate e-mails and repeat instructions to DPD.”

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Posted 4 years ago

Hi John, as discussed on the phone our process worked exactly as it should. For some reason DPD attempted another collection approx 2 weeks after they had made the collection. We have checked with them as to why but they do not have any explanation. I can only apologise for this but this error is not as a result of our process and we've never seen this happen before.

Posted 4 years ago

Smartwater Testing Ltd is rated 4.8 based on 873 reviews