Smartwater Testing Ltd Reviews

Name: Smartwater Testing Ltd
Address: Bridge House London Road, Marlborough
Rating: 4.84

4.8 Rating 873 Reviews

97 %

of reviewers recommend Smartwater Testing Ltd

4.8

Based on 873 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Most efficient”

Helpful Report

Posted 4 years ago

“Extremely efficient process”

Helpful Report

Posted 4 years ago

“It is wonderful using this method of water testing”

Helpful Report

Posted 4 years ago

“swift and efficient”

Helpful Report

Posted 4 years ago

“I've used SmartWater Testing twice now to carry out Legionella testing at work premises. The whole process is very easy, from ordering the testing kit on-line to having the completed test collected. Happy to recommend the service.”

Helpful Report

Posted 4 years ago

“The Live Chat feature on the website is very helpful and you are given an answer in minutes. The kit is easy to use and you get your results back fairly quickly. Overall very happy with the service provided.”

Helpful Report

Posted 4 years ago

“Website is easy to use and the sample bottle was sent promptly. However the collection by a courier was poor. Driver didn't turn up on the day requested, so I had to contact smartwater , and then another time/date was rearranged.Rather inconvenient as I work from home.”

Helpful Report

Posted 4 years ago

“Straightforward and easy to use - does what it says on the tin. Not quite sure of the benefits of sending samples from 4 sources in one bottle if problem detected. Would this then mean having to submit 4 seperate tests to isolate the offending source?”

Helpful Report

Posted 4 years ago

Thanks Simon. The logic for bulk testing; experience tells us that detecting Legionella bacteria is highly unlikely (we've had 6 positive results from thousands of tests so far this year) so from a cost perspective we bulk test in the first instance. You are correct that if anything is detected we would need to retest each outlet to isolate the offending outlet but this is so rare we bulk test to keep costs down for our customers.

Posted 4 years ago

“Excellent service. Easy to order kits. Rapid delivery of kits for use and collection service. Easy to read report generated after testing. Have used before and will again.”

Helpful Report

Posted 4 years ago

“I was impressed with the ease with which the test happened. The test kit arrived when it should, was easy to use and communication was superb. The results arrived in a timely manner. I am new to this job, so a complete novice to H&S regulations. I could so easily have spent a fortune unnecessarily. I am really impressed with Smart Water Testing and am about to order the control pack and thermometer from them”

Helpful Report

Posted 4 years ago

“Very efficient service. The kit and instructions are precise and collection was accurate and timely.”

Helpful Report

Posted 4 years ago

“Always fast efficient service and very helpful with any queries through the chat box.”

Helpful Report

Posted 4 years ago

“Straight forward and so easy to do. I will never pay someone else to do this test for me again. Cannot recommend enough”

Helpful Report

Posted 4 years ago

“I have been really impressed by Smartwater Testing Ltd, they are friendly, professional and offer a very efficient service.”

Helpful Report

Posted 4 years ago

“We have found this service to be very professional”

Helpful Report

Posted 4 years ago

“Great experience.”

Helpful Report

Posted 4 years ago

“quick and easy testing system for our irregular testing requirements plus reminders when things are due”

Helpful Report

Posted 4 years ago

“Great service and easy to use product, highly recommend anyone needing to carry out testing to use your services.”

Helpful Report

Posted 4 years ago

“Simple, efficient, fast and cost effective service”

Helpful Report

Posted 4 years ago

“Excellent speedy service - you were recommended by another Methodist church in our area who were impressed - so much cheaper than using the local council ! Thankyou Smartwater xx”

Helpful Report

Posted 4 years ago

Smartwater Testing Ltd is rated 4.8 based on 873 reviews