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Smartwater Testing Ltd Reviews

4.8 Rating 873 Reviews
97 %
of reviewers recommend Smartwater Testing Ltd
4.8
Based on 873 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Anonymous
Anonymous  // 01/01/2019
Really easy testing and instructions and swift result and certificate, thank you
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Posted 4 years ago
The process was efficient and cost effective. If you are happy to take the samples yourself, and it is very simple and straightforward to do, this is perfect. I have used the service for two churches prior to reopening after COVID-19 lockdown. Dave
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Posted 4 years ago
Very happy with the service. Clear instructions which were easy to follow.
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Posted 4 years ago
Very easy to use. The result back in good time.
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Posted 4 years ago
Quick and easy to use. Any issues or queries, the staff have been available , helpful and have resolved swiftly for me. I am water testing for 3 properties, as part of a residential service for adults with learning disabilities and smartwatertesting have been excellent and made the process as easy as possible. Annual reminders arrive by email for future tests... very helpful.
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Posted 4 years ago
easy to arrange and quick results
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Posted 4 years ago
Thank you - Quick, easy efficient service.
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Posted 4 years ago
Excellent service. Requested legionella testing kit and it arrived the following day. Results were sent 14 days in time scale stated. Thank you.
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Posted 4 years ago
From my first contact with this firm I have had great service
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Posted 4 years ago
The process and instructions were very clear and the whole operation went without a hitch. An excellent service.
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Posted 4 years ago
Great efficient service
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Posted 4 years ago
First class! Always there if you have any questions & a great help... things don’t always go to plan these days... that’s life but they handle things so well if it does. Cant ask for more than that! Thanks so much:)
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Posted 4 years ago
Sample bottles arrived quickly; instructions clear; results arrived in accordance with stated timescale. Unlcear why the certificate could not just be sent as a pdf attachment rather than requiring a log in.
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Posted 4 years ago
Okay service but why the need to sign in for the certificate - just send it! The goods were received on the 5th September so
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Posted 4 years ago
Service you receive is excellent. Very efficient.
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Posted 4 years ago
Very helpful and quick response.
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Posted 4 years ago
The service provided by Smart Water Testing was amazing. They really pulled out the stops for us to assist in getting the results back in an efficient and timely manner. We have run numerous tests and they have always delivered the same great service.
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Posted 4 years ago
easy system very good information, kept informed throughout process.
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Posted 4 years ago
Very impressive slick service. Straightforward to use and get result
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Posted 4 years ago
Thank you SmartWater Testing!! You made this process quick. easy and hassle free!! I received the sample bottles on time, and was very impressed a courier picked them up on the correct date. Great to hear that our samples were Legionella free. We will be using you again next year!!
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Posted 4 years ago
Smartwater Testing Ltd is rated 4.8 based on 873 reviews