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Smartwater Testing Ltd Reviews

4.8 Rating 873 Reviews
97 %
of reviewers recommend Smartwater Testing Ltd
4.8
Based on 873 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Anonymous
Anonymous  // 01/01/2019
Excellent service.
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Posted 2 years ago
Very easy to use and testing and certificate issued in the time that was stated
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Posted 2 years ago
Easy to follow instructions and good service from point of contact
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Posted 2 years ago
we always use this company for our annual legionella testing. they are fast and efficient
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Posted 2 years ago
Very easy to order, complete & return. Test results & certificate came through quickly and efficiently
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Posted 2 years ago
I run an Airbnb which has a hot tub, my concerns were legionella. They answered all my questions and made me feel that my business was in good hands. I received the test kit 24 hrs after purchasing it, followed the simple instructions provided and returned the water sample in a pre paid 24 hr box, as soon as the sample was in the laboratory I was notified and after 14 days I received an email saying all was clear and a certificate was issued. They also will be sending me a reminder when the test is due again next year. I can’t fault Smartwater Testing their service was 2nd to none and I feel relieved that my hot tub is safe! and I have piece of mind. I’ll be using them every year in the future.
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Posted 2 years ago
Very efficient .
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Posted 2 years ago
Great efficient service!
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Posted 2 years ago
A great service. Quick and efficient. Easy testing with clear instructions and options for sending back. Highly recommend and as an Early Years Provider it is our duty to test our water annually and this company do it all in just two weeks and provide a certificate for peace of mind too.
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Posted 2 years ago
Communication issue with collection and delivery
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Posted 2 years ago
NI problems
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Posted 2 years ago
This is a professional, easy to use company and great value for money.
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Posted 2 years ago
Very easy service to use and efficient
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Posted 2 years ago
Very efficient and cost-effective. Simple instructions to follown.Was recommended by another colleague. Highly recommend. Thank you for your excellent efficient service.
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Posted 2 years ago
Very happy with the service. Thanks
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Posted 2 years ago
Speedy service. Thank you
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Posted 2 years ago
I have used this testing system several times in different locations. The instructions on how to test, how to return the samples and the online recording of the results are excellent and the results are returned in the timescale promised.
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Posted 2 years ago
Excellent service. Very efficient and delivered on time scale promised.
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Posted 2 years ago
Was required to do testing of a local community centre , I emailed Smartwater testing and within hours I had received a reply with very clear instruction’s on what I needed to purchase. The test kit came within days , I emailed to arrange a pick up which happened the same day . Within 2 weeks I received my test results . Absolutely would recommended anyone needing to test their water system to us Smartwater . Excellent service all round 10/10
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Posted 2 years ago
Quick reliable service
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Posted 2 years ago
Smartwater Testing Ltd is rated 4.8 based on 873 reviews