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Smartwater Testing Ltd Reviews

4.8 Rating 873 Reviews
97 %
of reviewers recommend Smartwater Testing Ltd
4.8
Based on 873 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Anonymous
Anonymous  // 01/01/2019
Fast , efficient, with clear easy to use instructions.
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Posted 1 year ago
Fast and efficient Quick testing result
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Posted 1 year ago
Excellent service
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Posted 1 year ago
Very easy convenient and very efficient service.
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Posted 1 year ago
Generally excellent service but ordering procedure too generic and lacks specifics to individual customer facilities. Otherwise “does what it says on the tin”.
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Posted 1 year ago
Very efficient and easy to use service. Totally recommended.
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Posted 1 year ago
Friendly and professional. Easy to do. Only issue was understanding how to get the certificate. I’d have preferred it to have been emailed without having to try and navigate the website. Other than that though, all good
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Posted 1 year ago
5/5 Fantastic service.
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Posted 1 year ago
We have used Smartwater Testing for our Legionella testing for 4 years, and have found their service convenient, efficient and economical.
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Posted 1 year ago
We are a church and whilst we feel it important that we are compliant with legislation, we are not cash rich and Smartwater offers a cost-effective option. Despite the price, the company is quick to deliver the test system, which comes with clear and concise instructions. Once returned (we used the postal system), they kept us up to date throughout, via email.
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Posted 1 year ago
Great service, easy to use and results are reported back in good time. Highly recommend.
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Posted 1 year ago
Very easy process and clear instructions on how to complete the test. The test was completed pretty quickly, and the certificate was received. Definitely will use it again, highly recommended
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Posted 1 year ago
Recieved the testing kits which was straight forward to use. Disappointed with the collection service - had no communication to say it was being collected or that it had been. I left it on the doorstep on the off chance they took it which luckily they did but I had no idea and neither did the help support when I asked them. Results came back quickly.
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Posted 1 year ago
Simple process. Speedy results. Very happy.
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Posted 1 year ago
Quick and easy
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Posted 1 year ago
Efficient and easy service to use .
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Posted 1 year ago
Good communication and came back with results within the given timeline.
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Posted 2 years ago
I am very happy with the whole Smartwater Testing process. As a landlord, it makes it very easy to make sure my tennants are safe.
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Posted 2 years ago
Author didn't leave any comments.
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Posted 2 years ago
Quick and reliable.
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Posted 2 years ago
Smartwater Testing Ltd is rated 4.8 based on 873 reviews