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Smartwater Testing Ltd Reviews

4.8 Rating 873 Reviews
97 %
of reviewers recommend Smartwater Testing Ltd
4.8
Based on 873 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Anonymous
Anonymous  // 01/01/2019
Quick and easy service to use. Would definitely recommend.
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Posted 3 years ago
We registered on line, which told us how many samples we needed to take for Legionella testing. The kit which was really easy to use, returning it for testing at the Post Office and receiving the result via email made it all very efficient. Smartwater Testing sent us confirmation of when they had received the sample and started the testing which made it reassuring.
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Posted 3 years ago
This is my third time of using Smartwater Testing for my property that I let. It is a straight forward testing and posting process, and the results are received usually within 10 days.
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Posted 3 years ago
Every step of the process is so simple, from requesting the testing bottles through to having the samples collected. The 'Step by Step' instructions are so easy to follow. Results are now through and we have received our certificate.
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Posted 3 years ago
Hi Ann, thank you for your review! Your certificate was emailed to you on 23 July. It may have landed in your junk folder? In any case I will email it to you again today.
Posted 3 years ago
Such a simple well thought out process to guide you every step of the way. Great sales and Customer service, always ready to help with any issues.. i will be doing my testing again next year on all my properties with Smartwatertesting.
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Posted 3 years ago
excellent, recommended.
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Posted 3 years ago
Very convenient and efficient
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Posted 3 years ago
Very efficient. The whole process was great from start to finish. 100% will be using again
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Posted 3 years ago
They did what they said they would when they said they would
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Posted 3 years ago
Excellent service, Super quick !!!
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Posted 3 years ago
Very quick and efficient service.
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Posted 3 years ago
Easy to use , simple peace of mind testing
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Posted 3 years ago
We used Smartwater Testing Ltd again for landlord legionella test kits and analysis. The process is simple, well explained at every stage (and repeated at each stage), well organised and coordinated with couriers, results produced timeously and reported clearly. Overall we fell this is as painless an experience as you can have for this testing need.
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Posted 3 years ago
Easy, straight forward and fast turnaround.
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Posted 3 years ago
Efficient service and easy to book.
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Posted 3 years ago
This was an incredibly simple, well organised and efficient process. Will definitely use again. Highly recommended.
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Posted 3 years ago
Very impressed, excellent service. Thank you
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Posted 3 years ago
Very satisfactory indeed
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Posted 3 years ago
simple to contact and well presented instructions on how to use kit
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Posted 3 years ago
Great service
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Posted 3 years ago
Smartwater Testing Ltd is rated 4.8 based on 873 reviews