Smartwater Testing Ltd Reviews

Name: Smartwater Testing Ltd
Address: Bridge House London Road, Marlborough
Rating: 4.84

4.8 Rating 873 Reviews

97 %

of reviewers recommend Smartwater Testing Ltd

4.8

Based on 873 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy to order. Clear instructions. Quick result turnaround. A stress free process from start to finish.”

Helpful Report

Posted 3 years ago

“Did what it said on the tin !!”

Helpful Report

Posted 3 years ago

“Excelent service wee bit stressful waiting on results but can,t be helped.”

Helpful Report

Posted 3 years ago

“I believe the advice re requirement was not fully understood. Initial delivery of bottles was very quick, but the results seemed to get lost in the system and needed two reminders.”

Helpful Report

Posted 3 years ago

“Excellent professional service”

Helpful Report

Posted 3 years ago

“Very straight forward. Easy to deal with and received results back at around the time, when promised.”

Helpful Report

Posted 3 years ago

“Excellent service. Instructions were easy to follow and the results were received promptly.”

Helpful Report

Posted 3 years ago

“Quick and efficient service”

Helpful Report

Posted 3 years ago

“Great company to deal with , we’ve been using Smartwater for a number of years and always found them to be very professional.”

Helpful Report

Posted 3 years ago

“Very quick response to both sending kit and results”

Helpful Report

Posted 3 years ago

“Professional, quick no nonsense service with First class follow up”

Helpful Report

Posted 3 years ago

“A fast and efficient on-line service which can be relied upon. Highly recommended.”

Helpful Report

Posted 3 years ago

“Simple process, clear instructions, sample promptly collected and results received in 14 days. Would recommend - in fact we have!”

Helpful Report

Posted 3 years ago

“I was disappointed to received an email 7 days after I posted the sample to say the sample has not been received. When I asked for a refund the sample was found. I received the test results and certificate within the published timescales.”

Helpful Report

Posted 3 years ago

Hi Dawn, I'm really sorry we initially told you that your sample had not arrived at our lab. This was caused by human error and I sincerely apologise for any inconvenience caused. As you have confirmed, your results were provided to you on time so it's disappointing we were unable to completely satisfy you on this occasion.

Posted 3 years ago

“Excellent service provided with clear instructions”

Helpful Report

Posted 3 years ago

“I am highly delighted with service from Smartwater Testing, thank you”

Helpful Report

Posted 3 years ago

“Telephone enquiries are only received by way of message but they are are attended to promptly. Graet service!”

Helpful Report

Posted 3 years ago

“Really great service, very prompt, the kit arrived quickly and the instructions were clear and easy to follow. I received the result exactly when promised.”

Helpful Report

Posted 3 years ago

“Excellent service. Thank you.”

Helpful Report

Posted 3 years ago

“Very simple in ordering and using, website gave a lot of information and even the video was helpful on how to use. Excellent service !!”

Helpful Report

Posted 3 years ago

Smartwater Testing Ltd is rated 4.8 based on 873 reviews