www.Smartphone-Manual.com Reviews

Name: www.Smartphone-Manual.com
Address: Faulkner House, St Albans
Rating: 4.34

4.3 Rating 3,954 Reviews

84 %

of reviewers recommend www.Smartphone-Manual.com

Company Reviews

Metrics

4.3

Based on 3,954 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

www.Smartphone-Manual.com 5 star review on 15th October 2020

Edward

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would be delighted to write a report,but, as of yet, I'm still awaiting its arrival!”

Helpful Report

Posted 3 weeks ago

Hello Unfortunately we had a issues with our copier and we had to wait for a part for it to be fixed. I have checked on the tracking and the order was delivered on the 15th February.

Posted 1 week ago

“Extremely small print, very poor reproductionn of manual pages, over-priced. Almost useless and a total waste of money.”

Helpful Report

Posted 3 months ago

Hello The manual sent was in A5 and most customers find this size OK. The manual you ordered is 233 pages long and is the manual Motorola make available on their website for your model of phone.

Posted 2 months ago

“re nokia 110 absolute rubbish - a rip off- it tells you nothing of any use(eg how to access the menu etc)”

Helpful Report

Posted 3 months ago

Hello We simply send the manual the manufacture makes available.

Posted 2 months ago

“I have not yet receiuved it”

Helpful Report

Posted 4 months ago

Hello We sent emails out explaining the copier was broken and we were waiting for parts. This email may have gone in to your junk folder. The copier was fixed this week and your order was posted on the 15th October.

Posted 4 months ago

“I dont manual”

Helpful Report

Posted 8 months ago

“Excellent quality in writing and production. Great value I never buy a new phone without the support of your manuals.”

Helpful Report

Posted 11 months ago

“1. The "Quick Guide" leaflet which came with my Nokia 110 smartphone understandably had very small typeface for the text. Additionally it was lacking in completeness, for instance there was nothing telling me how to read an incoming Text Message. Your "Manual" had larger print, but otherwise was just a reprint of the leaflet and hence does not tell me how to receive a Text. Curiously, for some bizarre reason the emboldened characters of the leaflet have been changed from "Bold" to "Greyed" in your "Manual", which obviously makes them less legible!! I am trying to either (a) master the use of my Nokia 110, or (b) assess the benefits of upgrading to a Motorola Moto E13. I'm afraid your "Manuals" will not be of any help to me in achieving either aim.”

Helpful Report

Posted 1 year ago

Hello I am sorry you are finding the manuals not helpful but these are the manuals the manufacture make available for your phones. We simply print them from a PDF found on the manufactures website and send them out.

Posted 1 year ago

“The manual was very inaccurate and a person could not follow the instructions as printed. What a waste of money!”

Helpful Report

Posted 1 year ago

Hello I am sorry you have not found the manual helpful. We sent the manual Nokia make available for your phone we have not say in the contents of the manual.

Posted 1 year ago

“I ordered a regular Lively flip phone manual, but I received a manual for the smart phone which I do not own.”

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Posted 1 year ago

Hello I have taken a look at your order and it was for the Samsung Jitterbug smart 2 is this not what you have received? Please contact us if this is not the manual you received.

Posted 1 year ago

“Wrong manual miner is a+.”

Helpful Report

Posted 1 year ago

Hello The order was placed online and the manual ordered was a Motorola Edge 5g UW. If this is not the manual received then please email us and we can sort the problem out.

Posted 1 year ago

“I have not received my manual.”

Helpful Report

Posted 1 year ago

Hello The order was sent with tracking and on checking the order was delivered on the 13th October.

Posted 1 year ago

“FIRST OF ALL I'M 80 YEARS OLD...NEXT THIS IS MY FIRST SMARTPHONE...AND I'M NOT THE MOST TEC SAVY PERSON...AND LAST I HONESTLY HAVE NOT FOUND ANYTHING IN THE MANUEL THAT HELPED ME. THINGS LIKE "HOW TO DELETE AND UNDELETE" TEXTS...WELL ENOUGH OF THAT - I'M NOT SENDING THE MANUEL BACK, I'M NOT ASKING FOR MY MONEY BACK BUT, LAST, I WON'T BE RECOMMENDING IT TO ANYONE. THANK GOODNESS FOR YOUNG NEPHEWS TO HELP.”

Helpful Report

Posted 1 year ago

Hello We simply print and send the manual that the manufacture makes available for you phone.

Posted 1 year ago

“There are no step-by-step instructions on how to use different uses. I deeply regret spending the money on it. Nancy Roets”

Helpful Report

Posted 1 year ago

Hello I am sorry you have fond the manual not helpful. we simply supply the manual Samsung make available for your phone. We have no control over the contents of the manual.

Posted 1 year ago

“I have not received the manual yet??????????????????????????????”

Helpful Report

Posted 1 year ago

Hello I am sorry the manual has not arrived. Unfortunately the destination is South Africa and in the past it has take many weeks to arrive.

Posted 1 year ago

“No show. Has not arrived.”

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Posted 1 year ago

Hello I will email you to check we have the correct address.

Posted 1 year ago

“I am still waiting for this order. I left a message on their website to say my order has not been delivered yet, I am still waiting for them to reply to me. I have ordered manuals before and been very pleased with them.”

Helpful Report

Posted 1 year ago

Hello You contacted us and we resent the order. We rely on Royal Mail to delivery our orders.

Posted 1 year ago

“print 2 tiny”

Helpful Report

Posted 1 year ago

Hello I will resend the order in A4 size this will increase the size of the text.

Posted 1 year ago

“I ordered it on Feb 3 and it just arrived yesterday. (but funds were taken from my account right away). I contacted OTC many times asking for my money back. I was not able to get on the web site because some large advertisement popped up and blocked the page. Also I was unable to use the phone (without a manual) so I returned it. Now I have a manual I can't use. NOT Happy with the transaction and I'd still like my money back.”

Helpful Report

Posted 2 years ago

Hello Please return with a covering letter for a refund.

Posted 2 years ago

“I ordered the Manual on January 28th. I am unable to rate the quality and completeness of said, Manual. The problem is that I have not received the Manual. I would truly love to get the Manual so that I can begin using my Cell Phone. This is my first Cell Phone. I have tried tracking my purchase. I was told to expect delivery by February 9, 2023. The last response I received was that the Manual was (supposedly) leaving the UK at 8:16 AM on February 15, 2023. That was a lie! Is there anything you can do to help?”

Helpful Report

Posted 2 years ago

Hello The order was sent via Royal Mail with a tracking number and messages when checking is from Royal mail. Once in the hands of Royal mail we have no control over the delivery or messages sent. I have checked the tracking number and can see the order has been delivered.

Posted 2 years ago

“Ordered on Jan 8, 2023, and on Jan 9, 2023, someone used my credit card info to purchase $149.97 without my permission (it probably went thru a 3rd party) - since the card I was using was a prepaid credit card I have put in a claim and have to wait 90 days (starting Jan 27, 2023). Then of course the other two elephants in the room. 1. The item was purchased on Jan 8, 2023, and was delivered on Feb 6, 2023. 2. And the other purchase of my cameral manual (purchased by my husband on the same day using my credit card) took just as long to arrive but in a separate envelope. Seems like a waste of paper and postage? Ordering was a pain in the butt because the website was not CLEARLY marked that the phone site was different from the camera site and you have to pay separate shipping charges! The reason for the two or more websites at first felt like you'r double-dipping on the shipping charges, but maybe it is a legal or accounting reason? Still felt misleading.”

Helpful Report

Posted 2 years ago

www.Smartphone-Manual.com is rated 4.3 based on 3,954 reviews