www.Smartphone-Manual.com Reviews

Name: www.Smartphone-Manual.com
Address: Faulkner House, St Albans
Rating: 4.34

4.3 Rating 3,868 Reviews

84 %

of reviewers recommend www.Smartphone-Manual.com

Company Reviews

Metrics

4.3

Based on 3,868 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

www.Smartphone-Manual.com 5 star review on 15th October 2020

Edward

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“the index was very hard to read, also there were no numbers on the pages, but the information given for the phone was good”

Helpful Report

Posted 4 years ago

Hello I am sorry we can only supply what the manufacturer has available on their website for a download.

Posted 4 years ago

“Published by the supplier of the phone, I was hoping to find an illustrated list of all icons used by the device on page 1. In my view vital & fundamental. I stumbled on page 44 which lists some icons - but that page isn't listed in the "Table of Contents"! It needs a proper alphabetical index. I give that as an example. The manual has many other detailed shortcomings, and I have to go to other sources for guidance - Samsung helpline is useful, also trial & error experimentation. It reminds me of Haynes manuals for car maintenance. It could be a lot better - nevertheless you're better with it than without it. This my first smart phone. I realise I have a long hard slog ahead to fully understand it & get the most out of it.”

Helpful Report

Posted 4 years ago

Hello I am sorry you found the manual not very helpful. We can only supply what the manufacturer have available on their website for a download.

Posted 4 years ago

“Seems OK, haven't explored it fully yet. Text is a bit on the small size.”

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Posted 4 years ago

Please contact us via email if you do fine the text is hard to read we can resend the order in A4 size. This will make it easier to read.

Posted 4 years ago

“I don't think it gave as much detail as I would have liked/ needed as I am very much a beginner. Celia.”

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Posted 4 years ago

Hello I am sorry you found the manual very basic. We are a separate company to the manufacturer and simply download the manual they have available on their websites for their devices.

Posted 4 years ago

“Its a shame the printing was small to read and the print needs to be bolder. If you rectify this it will be a first class manual”

Helpful Report

Posted 4 years ago

Hello I am sorry you are having trouble with the print in the manual. We are a separate company to the manufacturer and simply just print the manual they have available on their website. I will resend the order in A4 size this will make the text larger and easier to read.

Posted 4 years ago

“Glad to get a manual at an acceptable price.”

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Posted 4 years ago

“The instructions are easily understood but the "tapping" examples shown in circles are poor and almost impossible to read. These circles are probably colored which prevented them from being readable when the manual was printed.”

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Posted 4 years ago

Hello I will resend the order in A4 size this will make it easier to read.

Posted 4 years ago

“i was a bit disapointed with font size on the manual as im very old and my sight is poor i found it hard to read the manual”

Helpful Report

Posted 4 years ago

Hello I am sorry you found the manual hard to read. I have checked and see it was for a Motorola I will resend the order in A4 size this will be then easier to read.

Posted 4 years ago

“Gives the information required which could easily have been included with the phone. Over priced.”

Helpful Report

Posted 4 years ago

Sorry, we don't write the manuals. We just print and bind what is written by the manufacturers. The content is out of our hands.

Posted 4 years ago

“The page on which I entered my order was faint therefore difficult to read.”

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Posted 4 years ago

“i am 70 years of age and i do not understand the phone slang of today”

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Posted 4 years ago

“It is fine but at my age it is difficult to read unless I use a magnifying glass.”

Helpful Report

Posted 4 years ago

Hello I am sorry you find the text small. We are happy to resend the manual in A4 size. This will increase the text twice the size making it easier to read. This will be at no extra cost.

Posted 4 years ago

“I cannot rate the manual at this time. I need time to proceed step by step to understand what's presented; thus no ratings. No comment. No discount needed.”

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Posted 4 years ago

“Did help a bit but needed a manual with more step by step instructions. After all I am only a pensioner struggling with technology”

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Posted 5 years ago

“bought for my friend so have not had anything to do with it since it arrived, but was very pleased to know that a manual was available to help out when purchasing a new phone.”

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Posted 5 years ago

“I wanted to use it initially to enable me to download photos to my computer. No real help. I had to get my IT guru in.”

Helpful Report

Posted 5 years ago

Sorry we don't write the manuals. We just print and bind what the manufacturer provides.

Posted 5 years ago

“not very clear as somethings did not seem to be the set up on phone even though its the right instruction book”

Helpful Report

Posted 5 years ago

Sorry we don't write the manuals. We just print and bind what the manufacturer provides.

Posted 5 years ago

“Basic information not not give information on all apps”

Helpful Report

Posted 5 years ago

Sorry, we don't write the manuals. We just print and bind what is written by the manufacturers. The content is out of our hands.

Posted 5 years ago

“Good well written basic new user introduction manual for Samsung J7.”

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Posted 5 years ago

“Font size too small. Better on a A4 size paper”

Helpful Report

Posted 5 years ago

Sorry o hear the text was too small. We will re-send printed twice the size at no charge.

Posted 5 years ago

www.Smartphone-Manual.com is rated 4.3 based on 3,868 reviews