www.Smartphone-Manual.com Reviews

Name: www.Smartphone-Manual.com
Address: Faulkner House, St Albans
Rating: 4.34

4.3 Rating 3,954 Reviews

84 %

of reviewers recommend www.Smartphone-Manual.com

Company Reviews

Metrics

4.3

Based on 3,954 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

www.Smartphone-Manual.com 5 star review on 15th October 2020

Edward

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“have not received it - when will it come?”

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Posted 5 years ago

“different model from mine”

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Posted 5 years ago

Hello I can see from your order you order a Doro 1370 are you saying you received a manual for a different model number? if so please let us know and we can get you the correct manual sent out.

Posted 5 years ago

“Printing is very small, and the ink is thinning many parts. I willfully return it but I am not willing to pay $7.00 postage to get rid of this trash. I sent an e-mail to England expressing my. Extreme disappointment. Not worth the effort/”

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Posted 5 years ago

Hello I can see form your order it was for a Motorola manual. We are a separate company to Motorola and can only supply manuals they have on their website. We download the PDF and print we find that Motorola manuals are very faint. We will resend the order in an A4 size this will increase the text making it easier to read.

Posted 5 years ago

“Did not cover my galaxy plus4 samsung phone so is completely useless to me.”

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Posted 5 years ago

Hello We are a separate company to the manufactures and can only supply manuals the companies have made available on their websites. I have checked and the order was for a Galaxy J4 plus. Please can I ask you to check the front cover to make sure this is what we have sent you. I ask you to do this because if we have sent you an incorrect manual then this might be why the manual is not compatible with your phone.

Posted 5 years ago

“Ordered and PAID for 2 manuals received ONLY 1. NEVER AGAIN!”

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Posted 5 years ago

Hello I have checked and can only find one order for you and this has only one manual on the order.

Posted 5 years ago

“Orderd Oktober 5 Deliverd Oktober 25??????? Can not used if I don't have it.”

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Posted 5 years ago

Sorry this did seem to take a long time. We sent on October 7th. Delivery to USA is supposed to be 7 to 10 working days. This seems to have taken 16 days. This would mean a problem with the postal system somewhere. We can only apologise on their behalf.

Posted 5 years ago

“Have not recieved it yet”

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Posted 5 years ago

As we state on our website, delivery to Australia is 7 to 10 working days. This is only an estimate from the post office. If it takes much longer than that please email us. We are always happy to re-send manuals that don't arrive (at no charge). 99% of our manuals do arrive.

Posted 5 years ago

“MANUAL-A LITTLE HELP. SERVICE FROM SMARTPHONE-EXCELLENT.”

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Posted 5 years ago

“Manual was OK but you inserted your website as a quasi default on start up; still haven't figured out how to get rid of it. I'll badmouth you to to anybody who will listen.”

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Posted 5 years ago

We will respond offline. " inserted your website as a quasi default on start up" makes no sense to us.

Posted 5 years ago

“I asked for a larger the version than I received. Was told I would get it by return mail. It has been 2 weeks and I have still not received it. It is spiral- bound but the type is so small I cannot read any of it. I sent another mail and have had no response. Please help rectify this for me. Thank you”

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Posted 5 years ago

Sorry to hear this. We will check into this now.

Posted 5 years ago

“Email arrived 3 days before the manual arrived! Can’t read it as the writing and symbols are just too small. This is quite unacceptable. I’m returning it. Please arrange refund.”

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Posted 5 years ago

“Very confusing. Not for a person that has no knowledge of smartphones”

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Posted 5 years ago

Please note that we don't write the manuals. We just print what is written by the manufacturers. If you aren't happy please return the manual for a full refund.

Posted 5 years ago

“Print was extremely small...difficult to read. Feel like I wasted my money.”

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Posted 5 years ago

Really sorry to hear it was too small for you to read. We will send a replacement (free of charge) printed twice the size.

Posted 5 years ago

“I have not received the smartphone manual. Is there a way you can track it for me? Rod Holman”

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Posted 5 years ago

Please email us on hello@printed-manual.com if it has still not arrived. It certainly should have arrived by now.

Posted 5 years ago

“£10 for a few photocopied pages of a manual that is available free on the internet! Absolute rip-off.”

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Posted 5 years ago

All manuals are free to download on the internet. We simply print and bind the manuals, which would cost you money in ink and paper. Most of our manuals are about 200 pages. Yours was only 23 pages, but that's all there is. We would have informed you at the time how many pages it was. Please return it to us for a 100% refund if you are not happy.

Posted 5 years ago

“not enough information was very disappointed”

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Posted 5 years ago

Sorry we don't write the manuals we just print and bind them so you don't have to. If you return the manual to us we will give you a 100% refund

Posted 5 years ago

“The print is too faint and the booklet is basic and yet misses out key things like how to delete a text message.”

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Posted 5 years ago

I'm sorry you weren't happy. Please note that we don't write the manuals, we just print and bind what is written by the manufacturer. If you don't want the manual please return it for a 100% refund.

Posted 5 years ago

“I did not find the manual at all helpful. It was lacking in many needs such deleting c ertain functions.”

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Posted 6 years ago

I'm sorry you didn't find it useful. We don't write the manuals. We just print and bind what is written by the manufacturer. You can always return it for a 100% refund.

Posted 6 years ago

“I was expecting a more detailed manual. The one I received just gave basic information that I already knew. Not worth the price I paid.”

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Posted 6 years ago

Please be aware that we don't write the manuals. We just print and bind what the manufacturer has written so that customers don't need to print the pages themselves. If you aren't happy then please return the manual for a full refund.

Posted 6 years ago

“If I was you I would fire your Quality Control people immediately. The print is faint and to small, in some cases unreadable. You seem to be able to print larger and more readable print as you have done so on this page. Do not bother sending a voucher for 20% off, I will not be back.”

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Posted 6 years ago

I'm sorry you were not happy. We will re-send the manual printed twice the size. This should help significantly. If you are still not happy then please return it for a 100% refund. Please be aware that we print to the highest quality we can. The quality of what we provide depends on the original document we get from the manufacturer.

Posted 6 years ago

www.Smartphone-Manual.com is rated 4.3 based on 3,954 reviews