www.Smartphone-Manual.com Reviews

Name: www.Smartphone-Manual.com
Address: Faulkner House, St Albans
Rating: 4.34

4.3 Rating 3,951 Reviews

84 %

of reviewers recommend www.Smartphone-Manual.com

Company Reviews

Metrics

4.3

Based on 3,951 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

www.Smartphone-Manual.com 5 star review on 15th October 2020

Edward

Anonymous

Anonymous // 01/01/2019

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“Excellent publication”

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Posted 3 years ago

“A quick service and a very comprehensive manual well printed and bound.”

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Posted 3 years ago

“Made setting up my new phone much simpler, and is very informative”

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Posted 3 years ago

“My new smartphone sat for 11 months unused as I couldn`t set it up - guarantee almost out so thank you for the manual, am up and running but lots to learn. It has great index and easy instructions to follow - will withstand frequent use and last well as spiral bound... amazingly good value both monetary and understanding. Have already recommended it to USA Aunt as much a techy dinosaur as I am.”

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Posted 3 years ago

“By using a written manual has really made setting up my phone easy.thank you”

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Posted 3 years ago

“I expected a color copy of the manual because the picture showed that. It was for my 90 year old mom to learn her first smartphone and black and white is not helpful”

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Posted 3 years ago

Hello I bam sorry we can only print in black and white. We do state this in our FAQ's.

Posted 3 years ago

“I was disappointed when my manual arrived. All of the pages in the top right corner were wet and half of those pages have a yellow stain on them. we dried the pages out. The packaging looked fine. My model phone was not on the cover so I was not sure I had the right manual. the information I have read has been useful. I wish the manual actually had an index. I think this would help in finding specific things you are interested in researching to get help.”

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Posted 3 years ago

Hello I am sorry the manual has arrived damaged but this would be down to the postal service we would not send the manual out in that condition. The manual you ordered was for a Samsung Galaxy S9 we can only supply what Samsung have available on their websites. The Galaxy S9 Samsung also call it by SM G960 or 965 and this is what would of been printed on the front cover.

Posted 3 years ago

“I gave the manual as a gift, so I am not the user and therefore cannot rate it a 5. I did browse through the index and it seems very thorough, so I gave it a 4.”

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Posted 3 years ago

“Informative and well made, the spiral makes it easier to handle. Well pleased.”

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Posted 3 years ago

“i would prefer if the manual started at a more basic level.”

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Posted 3 years ago

“Nicely laid out with the spiral binding which allows you to lay the pages flat, there is so much information within the pages, you can understand the need for 3 seperate volumes, no doubt will come in handy when you need to find a certain way to do things or when you just need a helpful nudge towards a short cut, I recommended OTC , fabulous job.”

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Posted 3 years ago

“I found the manual very good and and this is the second one I have bought from you. I could not have managed without it”

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Posted 3 years ago

“The information seems good but I really think the manual needs a good index”

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Posted 3 years ago

“As a nearly 80 year old, not very tech savy person, getting my first smart phone, the ïnstructions that came with the phone were of no help. The manual has assisted me to start to use my new phone and would have been lost without it!”

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Posted 3 years ago

“I'm trying to keep my emails from disappearing and your manual doesn't seem to help.”

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Posted 3 years ago

Hello The manual we sent you was what Samsung have available on their website for your Galaxy A12. We have no say in the contents of the manual this is down to Samsung them selves.

Posted 3 years ago

“Very complete, but would be nice to have larger print for my "older" eyes.”

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Posted 3 years ago

“The spiral binding is great but the large 8 X 12 size is VERY inconvenient! You should offer a smaller 6 X 8 size option. Also, the PDF for my manual is in color which is very helpful. That would be another nice option to offer. I would definitely buy both.”

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Posted 3 years ago

“I ordered a mobile phone manual from Smartphone-Manual and was very impressed. I requested the manual to be put in a spiral bound manual. It arrived promptly and I was pleased with the result and would definitely use them again. Recommend seller.”

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Posted 3 years ago

“Great services offered by OTC -ordered mobile user manual on line- delivered next day well packaged- excellent service, recommended to other family members- many thanks”

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Posted 3 years ago

“You are an excellent firm to deal with and your manuals are great as you will notice I have had a few the past few years..”

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Posted 3 years ago

www.Smartphone-Manual.com is rated 4.3 based on 3,951 reviews