www.Smartphone-Manual.com Reviews

Name: www.Smartphone-Manual.com
Address: Faulkner House, St Albans
Rating: 4.34

4.3 Rating 3,868 Reviews

84 %

of reviewers recommend www.Smartphone-Manual.com

Company Reviews

Metrics

4.3

Based on 3,868 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

www.Smartphone-Manual.com 5 star review on 15th October 2020

Edward

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The manual appears to be written for people who already have an iPhone to learn about the changes to the iPhoneX. My iPhone 8-plus is my first Smartphone so it helps me almost not at all because I don't know the basics and terms.”

Helpful Report

Posted 6 years ago

Please note that we don't write the manuals. They are written by the manufacturers. We just print and bind them for your convenience.

Posted 5 years ago

“OK but print too small for me”

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Posted 6 years ago

Sorry to hear it was too small for you to read. We will re--send twice the size tomorrow, at no charge. I'm sure this will help.

Posted 5 years ago

“Enough to get started, perhaps not enough for anyone who is new to smartphones. It's certainly much better than the maker provides within the phone's purchase price.”

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Posted 6 years ago

“I would have liked more pictures explaining how it works”

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Posted 6 years ago

I'm sorry, we simply print and bind what the manufacturer supplies. We have no control of the contents.

Posted 6 years ago

“The manual is much better than the material supplied with the phone, but it still assumes too much technical familiarity in parts for many older users and it is too sketchy in other places, for instance the single page on operation of the radio, which doesn't explain how to set up the favourite frequencies or delete useless frequencies which one has accidentally selected in the process of finding the main ones.”

Helpful Report

Posted 6 years ago

I'm sorry to hear you were not happy. Please be aware that we don't write the manuals. We simply print and bind what is supplied by the manufacturer for your convenience in not having to print it yourself.

Posted 6 years ago

“I have not had the the time to reach a decision on it's benefits but it does look attractive without even opening it.”

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Posted 6 years ago

“Helpful but would benefit from the 'faded' bits of the original being addressed. Would be even better if the print could be enlarged for those of us who are not in the first flush of youth! Issue of small print was swiftly addressed and, at no charge to me, a large print copy was sent, brilliant !”

Helpful Report

Posted 6 years ago

Very sorry to hear you weren't completely happy. There is nothing we can do about improving the faded images, but I will arrange for a replacement to be sent printed twice the size, free of charge. This should help with reading it.

Posted 6 years ago

“I have found hunting for information rather more tricky than with other "techy." manuals, but I think I now know my way around it ...mostly!”

Helpful Report

Posted 6 years ago

Please be aware that we don't write the manuals. They are written by the manufacturers. We simply print and bind them for people's convenience.

Posted 6 years ago

“Manual is not too bad but size of printing is not good at all for a lot of people I have no problems reading but even that size I am not comfortable.”

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Posted 6 years ago

Sorry you found the print too small. We will re-send, at no charge, a replacement printed twice the size. I hope this will help.

Posted 6 years ago

“Better if larger print.”

Helpful Report

Posted 6 years ago

Sorry you found the print too small. We will re-send, at no charge, a replacement printed twice the size. I hope this will help.

Posted 6 years ago

“Jeff, I found that although your books are full and complete as far as information is concerned the lack of a detailed index makes finding the exact details of a problem very difficult and time consuming”

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Posted 6 years ago

I'm sorry you found the manual a little frustrating. Please bear in mind that we can only supply what is made available by the manufacturer.

Posted 6 years ago

“Not as clearly written as expected. Also, table of contents is not as detailed as I had hoped.”

Helpful Report

Posted 6 years ago

Please note that we don't write the manuals. They are written by the manufacturers. We simply print and bind the manuals for your convenience.

Posted 6 years ago

“The manual contained most of the information I needed, however the print is so small that I have great difficulty reading it with my 77year old eyesight.I I have already done a review as above and the situation remains as above.”

Helpful Report

Posted 6 years ago

Sorry to hear the print was too small. We will re-send the manual tomorrow, printed twice the size. I hope this will help.

Posted 6 years ago

“The manual has been very useful, particularly when I first had my phone. However, I would imagine that the majority of people needing a manual would not be young, like myself, and although I have fairly good eyesight I really struggled to read it. The print is small and very pale and I need a magnifying glass to read it. I hope this can be taken on board for the future.”

Helpful Report

Posted 6 years ago

Sorry you thought the print was too small. This is difficult for us. If we print the manual very large people complain it is too big to carry around. Tomorrow we will send you, free of charge of course, the manual printed twice the size. This will address the issue of the small text size.

Posted 6 years ago

“I am not very technologically savy. Some instructions were difficult for me to follow.”

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Posted 6 years ago

We fully understand, but please be aware that we don't write the manuals. We simply print and bind the manuals written by the manufacturers.

Posted 6 years ago

www.Smartphone-Manual.com is rated 4.3 based on 3,868 reviews