www.Smartphone-Manual.com Reviews

Name: www.Smartphone-Manual.com
Address: Faulkner House, St Albans
Rating: 4.34

4.3 Rating 3,868 Reviews

84 %

of reviewers recommend www.Smartphone-Manual.com

Company Reviews

Metrics

4.3

Based on 3,868 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

www.Smartphone-Manual.com 5 star review on 15th October 2020

Edward

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Much too complicated and not enough instructive. Should have a reference search for different keywords (search words) when you are searching for solutions to a problem”

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Posted 5 years ago

Please realise that we don't write any of the manuals. They are written by the manufacturer and we just print and bind the manuals for customer convenience. If you aren't happy with the manual you can return it at any time for a 100% refund.

Posted 5 years ago

“This was not the fault of the manual. I am an 81 yr. old female who received a Samsung Galaxy J3 Achieve smartphone for Christmas. Unfortunately I thought I was ordering the correct manual from your company. Therefore it is not the fault of your company or the manual. Geraldine Bauer”

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Posted 5 years ago

“Adequate but overpriced”

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Posted 5 years ago

“Not for the beginner,who has no knowledge of the iPhone. Particular when trying to load up a second hand phone., I found it totally useless. For someone like me, consider "How to do everything" series. I have awarded "Acceptable", which in the right hands ought perhaps to be "Very Good" If any one wants a free copy, then do advertise in the Hexham, Northumberland, , area, you can have my copy for free. Colin”

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Posted 5 years ago

I'm sorry we don't write the manuals. We simply print and bind what is written by the manufacturer. If you are unhappy please return it for a 100% refund.

Posted 5 years ago

“Had it about 1 week so there is not much to say. I still have a lot to learn about it.....I can say the voice comes thru much clearer.”

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Posted 5 years ago

“for an older woman who is not very technical this is still a little difficult to work with”

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Posted 5 years ago

Please realise that we don't write any of the manuals. We just print and bind what is written by the manufacturers. If you are not happy you can return the manual for a 100% refund at any time.

Posted 5 years ago

“Not fully worked through it as yet.Seems acceptable as a starter but icons could be explained and there seems to be many functions on the phone which have not been included.”

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Posted 5 years ago

Please realise that we don't write the manuals. We just print and bind what is written by the manufacturer.

Posted 5 years ago

“Disappointed actually. I ordered it because I am an 85 years old lady and my eyesight cannot read such small print. I expected it to be written in larger print. think you should offer to print these out in larger size for the older generation. As it is the print is far too small. surely this is something to be considered by your company.”

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Posted 5 years ago

Sorry you were not happy with the size. We will re-send, at no charge of course, printed twice the size. Most customers prefer the size we sent originally as it is easier to carry around. I'm sure the manual printed twice the size will be much better for you.

Posted 5 years ago

“Could have been improved if a colour copy of the manual, as their are some illustrations which benefit from being printed in colour.”

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Posted 5 years ago

Sorry we can't do colour reprints at the prices we charge. If you are not happy and want a 100% refund you can return the manual at any time.

Posted 5 years ago

“The manual seemed to start from the premise that the owner already possessed a good knowledge of smart phones and their use which is not what I expected. For example I did not know what "swipe" meant, how to do it or even the way to find the menu. I found that unlike power plugs the charging plug has a right way up and a wrong way up! Such elementary information is most important to those who need a User Manual. We are not stupid but really need to know basic information otherwise why apply for a so called User Manual?”

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Posted 5 years ago

I'm sorry to hear you were not happy. Please be aware that we do not write the manuals. We simply print and bind the manuals written by the manufacturers. If you are not happy you can always return it for a 100% refund at any time

Posted 5 years ago

“everything is very good (PRINTING IS NOT VERY IMPRESSIVE)”

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Posted 5 years ago

Sorry you were not impressed with the printing. Please email us explaining the issue and we will see if we need to reprint the order

Posted 5 years ago

“Wish it had more diagrams/pictures showing subject matter.”

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Posted 5 years ago

Sorry we don't write the manuals. We just print and bind what is written by the manufacturer.

Posted 5 years ago

“Hi I think it will come useful in time I have only started recently to read it to try something new but the print is so small l have to use a magnifying glass to read it. I like the spiral wire backing it most friendly to use. If could read the try I would have given lt full marks Rikki”

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Posted 5 years ago

“Its only adequate, and notreally as helpful as I expected”

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Posted 5 years ago

Sorry we don't write the manuals, we just print and bind what is written by the manufacturer.

Posted 5 years ago

“Very messy to use as the manual showered me with small, messy white paper fragments. Otherwise OK.”

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Posted 5 years ago

“Not as good as I expected ?? Not a lot of help to a smart phone beginner !!!!!!!!!”

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Posted 5 years ago

I'm afraid we don't write the manuals. We just print what is written by the manufacturer. If you are unhappy with the manual you can always return it for a 100% refund.

Posted 5 years ago

“I find all electronic devices hard to master and I am still coming to terms with my new phone.”

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Posted 5 years ago

“The written text is pretty clear, but sometimes beyond my ability to comprehend. However, as I become more familiar with my complex cell phone, the text becomes more and more helpful.”

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Posted 5 years ago

I'm afraid we don't write the manuals, just print and bind them. I'm sorry to hear you weren't happy with the binding. We will re-send spiral bound today.

Posted 5 years ago

“wish it had more detail about the Google app My Activities on how to set up”

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Posted 5 years ago

Please note that we don't write the manuals. We just print what the manufacturers write, so you don't need to.

Posted 5 years ago

“I need all the help I can get with technology. What would have helped this booklet is an index,”

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Posted 5 years ago

There is a index on pages 3 and 4.

Posted 5 years ago

www.Smartphone-Manual.com is rated 4.3 based on 3,868 reviews