www.Smartphone-Manual.com Reviews

Name: www.Smartphone-Manual.com
Address: Faulkner House, St Albans
Rating: 4.34

4.3 Rating 3,954 Reviews

84 %

of reviewers recommend www.Smartphone-Manual.com

Company Reviews

Metrics

4.3

Based on 3,954 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

www.Smartphone-Manual.com 5 star review on 15th October 2020

Edward

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The manual never arrived. Jeff was going to have a second sent but that manual did not arrive as yet.”

Helpful Report

Posted 2 years ago

Hello We did resend the order it left here on the 7th December orders to the USA can take up to 14 working days or a little longer at this time of the year with increase post due to Christmas

Posted 2 years ago

“trying to help someone who has the manual while I downloaded the manual on the computer. Page nos. don't jive e.g. 9 nos. difference between page no. and page no. indicated on bottom of screen. Cannot see where one is told how to turn on phone to make a call and properly hang up phone. where is and what is "safe mode"?”

Helpful Report

Posted 2 years ago

“As a senior it is hard to read, the print is small and hard to understand.”

Helpful Report

Posted 2 years ago

Hello I am sorry you are finding the manual hard to read. I will resend the order in A4 size for you this will make it easier for you to read.

Posted 2 years ago

“No index and doesn't seem to apply to my phone.”

Helpful Report

Posted 2 years ago

Hello The phone you have is made by Oppo. This manufactures phones work like Apple phones as in the software on the device and with Oppo it is ColoOS software and we have sent the manual coving this software and which tells you how to operate the phone.

Posted 2 years ago

“As an older, first time user of a smart phone (it replaced a flip phone), the manual is too complicated for me to understand and follow most procedures beyond the first or second step. I am not familiar with most of the terminology, procedures or symbols. I will continue to work on it, and find a class.”

Helpful Report

Posted 2 years ago

Hello I am sorry you found the manual complicated. we simply supply the manual the manufactures make available for your phone.

Posted 2 years ago

“i'm 72years old the size of the print couldn't be any smaller and some pages were not very clearly copied very difficult to read and very small can't see icons clearly”

Helpful Report

Posted 2 years ago

Hello I will resend the order in A4 size for you this will increase the size of the text making it easier to read,

Posted 2 years ago

“The book doesn't apply to my phone!”

Helpful Report

Posted 2 years ago

Hello The manual ordered was for the Nokia 2720 Fold. We have sent what Nokia make available for your model.

Posted 2 years ago

“The ordered 28-page Nokia 5310 User Guide was received neatly bound, but it included, in its middle, a 200-page Samsung manual. In endeavouring to remove this encumbrance I damaged the spiral binding beyond saving. I am disillusioned. You should really send me a replacement Nokia 5310 User Guide.”

Helpful Report

Posted 2 years ago

Hello I will resend the order. Please note if you had emailed us directly we would have been able to get the new manual to you quicker.

Posted 2 years ago

“as i am in my seventies i found it very hard to operate this phone. the book should explain more simply how to perform basic functions before trying to do the more difficult ones starting with what symbol does what”

Helpful Report

Posted 2 years ago

Hello We have simply supplied the manual the manufacturers make available for your phone.

Posted 2 years ago

“NO INFORMATION AS TO HOW TO CLEAR THE CONTACT APP. I CAN'T GET INTO IT. Apparently this is a problem with at least 30 users I found on line. As soon as I move phone number wh another phone, will cancel my account. The CONTACT app, shows LOADING CONTACTS constantly I cannot get into it to edit or delete contacts. These are on my phone but can't access them on the APP”

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Posted 2 years ago

“NO INDEX, takes forever to find anything”

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Posted 2 years ago

Hello I am sorry we simply download and send the manual Samsung make available for your phone.

Posted 2 years ago

“This is my first experience of a smartphone& I need a basic instruction of how to use it and which buttons to press to 1] get a number and ring , &2)how to send a message, switch off etc---- none of which did I get from your manual ----basically rather a waste of money! Consequently; I am well and truly muddling through, don't know how many messages I've missed because I couldn't access them'”

Helpful Report

Posted 2 years ago

Hello I have taken a look at your order and you have ordered a manual for a Samsung phone. We are a separate company to all the manufacturers and we simply download the manual they make available for your phone.

Posted 2 years ago

“This pricey manual is small, and the print is so small that it's difficult to read even with a magnifying glass. Even worse, much of the print is LIGHT GRAY on a WHITE background, which is terrible for reading.”

Helpful Report

Posted 2 years ago

Hello I will resend the order in A4 size this will increase the size of the text making it easier to read.

Posted 2 years ago

“The print is to small for us old folks and the phone is to complicated for us also. I would love to just beat hell out of the phone with a hammer. Thanks for asking.”

Helpful Report

Posted 2 years ago

Hello I will resend the order in A4 size for you this will increase the size of the text making it easier to read.

Posted 2 years ago

“Too detailed and expensive after shipping. There's got to be a cheaper solution. Normally a free user manual comes with the phone purchase.”

Helpful Report

Posted 2 years ago

Hello I am sorry we are a separate company to the manufacturers of the mobile phones. These days they do not put a manual in with the phones the companies like you to go to their websites and view the manual on line.

Posted 2 years ago

“Overpriced”

Helpful Report

Posted 2 years ago

Sorry you thought that. If you aren't happy you can always return it to us for a full refund

Posted 2 years ago

“Lacks detail in use of camera. Does not give instructions as to how you save your pictures.”

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Posted 2 years ago

Sorry you were not happy with the manual. Please note that we are not responsible for the content of any of the manuals. We simply print and bind what is written by the manufacturer. If you are not happy with the manual you can always return it to us for a full refund.

Posted 2 years ago

“I only ordered it yo find out how to be on a call and put that on hold and answer second call..it was not part of the manual. Wasted money”

Helpful Report

Posted 2 years ago

Sorry we have no control over what is in the manuals. They are written by the manufacturer and we just print and bind it. You can always return it if you are not happy and we will credit you in full.

Posted 2 years ago

“Not suitable for a complete beginner. Couldn't even find how to get my number or what a sim card is. Or how to use the charger plug. Not worth the money.”

Helpful Report

Posted 3 years ago

I'm sorry we are not responsible for the content of any of the manuals. We simply print and bind what is written by the manufacturer. If you are not happy with the manual you can always return it to us for a full refund.

Posted 2 years ago

“Had to wait for arrival for too long. Manual was not organized as well as I had hoped. Too expensive”

Helpful Report

Posted 3 years ago

Hello We simply supply the manual the manufacturers make available for your phone, we do not have any input in the contents of the manual.

Posted 3 years ago

www.Smartphone-Manual.com is rated 4.3 based on 3,954 reviews