www.Smartphone-Manual.com Reviews

Name: www.Smartphone-Manual.com
Address: Faulkner House, St Albans
Rating: 4.34

4.3 Rating 3,868 Reviews

84 %

of reviewers recommend www.Smartphone-Manual.com

Company Reviews

Metrics

4.3

Based on 3,868 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

www.Smartphone-Manual.com 5 star review on 15th October 2020

Edward

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sorry, but no one told me it was coming from Great Brittany .but it’s complecated to use”

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Posted 5 years ago

“It would help if a manual came with the iPhone. This is the first one, and I have NO experience using one. I however; have ordered one.”

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Posted 5 years ago

“As a beginner Istillstruggle. Not fault of manual.”

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Posted 5 years ago

“Manual received promptly by post. Only real criticism was that the numerous images included in the text were small and more than difficult to read / identify. Text itself was clearly legible. Thought the content of the manual itself, Samsung's responsibility, was poor when referred to in isolation, i.e. without additional reference to computer help screens. I had been hopeful of receiving something more akin to e.g. 'Samsung Smartphone for Dummies' with more detailed instructions with examples and and appropriate screen shots but that was clearly not the intention of this manual. Regardless I am pleased with the purchase and it has helped me better understand the device covered, my first smartphone.”

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Posted 5 years ago

“It's ok. Not happy that it sheds minute pieces of the paper everywhere when using it. Poor quality finish really. Had to take the books outside and give them a good shake to get rid of all the debris.”

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Posted 5 years ago

Very sorry about the bits of paper. This has been recorded and looked into.

Posted 5 years ago

“Terrible spelling and very short on content.”

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Posted 5 years ago

Sorry, we only print and bind what is written by the manufacturer

Posted 5 years ago

“The manual came well bound and has a nice presentation. I was very disappointed that the manual does not come with an index. There is a Content section, but when you have a problem with a particular issue there is no index to guide you to that particular thing. The manual is over 250 pages, so reading it all to find one small thing just isn't an option.”

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Posted 5 years ago

Sorry about the contents. Please be aware that we only print and bind what is written by the manufacturer. We have no control over the content of the manuals.

Posted 5 years ago

“There was not any illustrations. I would have like to have some pictures of the phone functions.”

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Posted 5 years ago

Sorry, we don't write the manuals. We just print and bind what is written by the manufacturers. We have no control over the content.

Posted 5 years ago

“Definition of printed symbols not very clear”

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Posted 5 years ago

Sorry, we don't write the manuals. We just print what is written by the manufacturer. If you are very unhappy please return it for a 100% refund.

Posted 5 years ago

“The print was too small for ageing eyes and initially the blurred icons were a handicap until I could interpret the blur I was looking at. When you bought the manual to make life easier it wasn't a massive step forwards but once into it the content has been a great help.”

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Posted 5 years ago

Sorry you found it hard to read. We will re-send printed twice the size at no charge.

Posted 5 years ago

“No further comments”

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Posted 5 years ago

“I am still maneuvering the tons of data. Sometmes I get confused.”

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Posted 5 years ago

“When printed it's a pity the pages weren't enlarged so they could be read more easily, and just bind them with a ring binder, as the soft covered manual needs one hand to hold the required page open which restricts the use of the phone to follow the instructions. I wish I had paid the extra for the ring bound manual.”

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Posted 5 years ago

Sorry you weren't happy. We will re-send, at no charge. We will send it printed twice the size and spiral bound. I'm sure this will deal with both of your issues,

Posted 5 years ago

“Printing small. Searched through to find how to use the torch. Found it on the internet.”

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Posted 5 years ago

“Reproduction in colour, if this formed part of the original manual, would obviously improve the look of the product and make it look less like a cheap. Actually your product is not that cheap !”

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Posted 5 years ago

“Manual is OK.but is not in colour”

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Posted 5 years ago

“the printings is very good !”

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Posted 5 years ago

“OK but not enough detail in the Messaging Section. The grey symbols are too small and indistinct.”

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Posted 5 years ago

We can't do anything about the content of the manual I'm afraid. This is written by the manufacturer. We will re-send the manual printed twice the size to help with the issue of the text being too small for you in some places.

Posted 5 years ago

“I have not received the manual.”

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Posted 5 years ago

“I bought the Nokia Lumina Windows Phone 8.1 via www.ijtdirect.co.uk as a replacement for a Samsung. The instruction booklet (A5 size) means I have to use a magnifying glass to read the manual! - (the over 70's still buy new smartphones, you know.). 'All Settings' is not on my desktop on start-up screen, so where do I find it when trying to set up for the first time? User Guide Update 2 manual says 'switching on for the first time your phone guides you set up your network connections'. Not on my phone, it doesn't - I have an established Microsoft Account (via laptop) using Outlook email. Page 10 Manual reads: 'Switch your phone on and follow the instructions shown on your phone'. Even with a Microsoft Account I couldn't get started. Please make it clearer how to get started, even if you need to use cartoons!”

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Posted 5 years ago

Please note that we don't write any of the manual. We simply print and bind the manuals which are written by the manufacturers. As far as the font size is concerned we will re-send the manual printed twice the size at no charge. We can't do anything about the content of the manual itself I'm afraid

Posted 5 years ago

www.Smartphone-Manual.com is rated 4.3 based on 3,868 reviews