“Initially had an awful experience where no communication about delays of delivery was made. After several contacts and correspondence the team was able to reassure me of my delivery. I was nervous at some point of being scammed but they proved themselves right.
My product came in tact and was okay in the end. I would urge the team to be transparent with delays and communicate effectively. Thanks”
“Ordered the iPhone 13 mini in pristine condition. Phone arrived earlier than expected and before Christmas which was a bonus as didn’t think it would arrive until after. Phone was a good price and in very good condition. Only a tiny scratch on the screen noticed otherwise looks good.”
Dear Gary,
Thank you for your wonderful 5-star review! We're delighted to hear that your iPhone 13 mini arrived earlier than expected and is in very good condition. It's fantastic that you found a great price, and we appreciate your understanding regarding the tiny scratch.
Your feedback means a lot to us, and we're always here to ensure you have the best experience possible. If you need any assistance or have questions, please don't hesitate to reach out!
Best regards,
The Smart Cellular Team
“Ordered a 14 pro phone for my daughter for Christmas, was getting a bit panicky as it took about 2 weeks to come instead of two days. Finally received the item and was in great condition apart from it wasn’t the colour I had ordered. However was too late to send back as Christmas was nearly upon us. My daughter is very happy with it so that’s good 👍🏻 and it was the best value I could find. Also, Steve on the live chat was pretty helpful”
Dear Valued Customer,
Thank you for your thoughtful 4-star review! We’re glad to hear that your daughter is happy with the phone and that you found it to be the best value available. We apologize for the delay in shipping and the mix-up with the color; we understand how frustrating that can be, especially during the busy holiday season.
We appreciate your kind words about Steve from our live chat—our team is always here to help! Should you need any assistance in the future, please feel free to reach out.
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your constructive 4-star review! We’re glad to hear you’re enjoying your new phone. We truly appreciate your feedback regarding the website and the shipping notifications. We are continuously working to enhance our services and your insights are invaluable in this process.
If you have any further suggestions or need assistance, please don’t hesitate to reach out!
Best regards,
The Smart Cellular Team
Dear Dean,
Thank you for your wonderful 5-star review! We're delighted to hear that your iPhone SE 2020 arrived in pristine condition. It's fantastic to know you had such a positive experience with us!
We truly appreciate your recommendation and look forward to serving you again in the future. If you ever need anything or have questions, just let us know!
Best regards,
The Smart Cellular Team
“Purchased refurbed Apple iPhone 16 Pro. Approx 15% less than new cost. Arrived and product is totally ‘in-new’ condition. On initial set up, phone had issues with newer Apple IOS update, but this was NOTHING to do with the product or Smart Celluar, it was a well known to Apples software update problem, who fixed it quickly. I was apprehensive about using Smart Celluar as had not used them before, but very quick deliver of top-end product and when ever contacted sales/ support they responded within the day. I’d buy from them again without hesitation. Thanks.”
Dear Mactabilis,
Thank you so much for your wonderful 5-star review! We're delighted to hear that you're satisfied with your refurbished Apple iPhone 16 Pro and that it arrived in 'in-new' condition.
We understand the apprehension when trying a new service, and we're glad we could exceed your expectations with our quick delivery and responsive support. Your recognition of the software update issue is much appreciated; we always strive to provide clarity during such instances.
We look forward to serving you again in the future. If you ever need assistance, don’t hesitate to reach out!
Best regards,
The Smart Cellular Team
“Bought daughter a red s20fe it arrived and orange s20fe i wasn't bothered about colour really as phone looked on brilliant condition like new!!! I contacted them obv because of warranty they said they would refund me £10 if I was happy to keep the different colour, which I haven't recieved as yet, would be happy to use these again though thanks”
Dear Valued Customer,
Thank you for your wonderful 5-star review! We're delighted to hear that you're pleased with the condition of the S20FE you received, despite the color mix-up. We strive to provide quality products, and it's great to know that our service met your expectations.
We appreciate your understanding regarding the color discrepancy and your willingness to continue using our services. If there’s anything further we can assist you with, including the refund, please don't hesitate to reach out!
Best regards,
The Smart Cellular Team
“Very happy with my son’s mobile phone and is in excellent condition as stated on website. I was originally concerned about this company but couldn’t be more wrong. Amazing communication throughout until delivery. Would definitely use again.”
Dear Valued Customer,
Thank you for your wonderful 5-star review! We’re so pleased to hear that your son’s mobile phone exceeded your expectations and arrived in excellent condition. It's reassuring to know that our communication efforts made a positive impression.
Your trust means the world to us, and we can’t wait to serve you again in the future. If you have any questions or need assistance, feel free to reach out!
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your wonderful 5-star review! We’re so pleased to hear that you found our prices appealing and that the phone arrived exactly as described.
We also appreciate your acknowledgement of our delivery updates—keeping you informed is important to us. If you ever have any questions or need assistance, feel free to reach out!
Best regards,
The Smart Cellular Team
Dear David,
Thank you for your wonderful 5-star review! We’re delighted to hear that you found the product in excellent condition and that our service was easy to use.
Your satisfaction means a lot to us, and we’re here to ensure you have a seamless experience every time. If you have any questions or need assistance in the future, feel free to reach out!
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your wonderful 5-star review! We're delighted to hear that you experienced good communication and that your phone arrived on time. It’s fantastic to know that the quality met your expectations as described!
Your feedback means a lot to us. If you need any assistance or have any questions in the future, we're just a message away.
Best regards,
The Smart Cellular Team
“A great way to buy a replacement phone. Amazing price, packaging excellent and tracking during the delivery process was faultless. Thoroughly recommended. A plus.”
Dear Mike,
Thank you for your wonderful 5-star review! We’re delighted to hear that you found our pricing amazing and that the packaging and tracking met your expectations.
Your recommendation means the world to us, and we’re always here to help you with any future needs. If there’s anything more we can assist you with, don’t hesitate to reach out!
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your fantastic 5-star review! We're delighted to hear that you found a great deal and would recommend us to others. Your satisfaction means the world to us!
If you have any questions or need assistance in the future, please don’t hesitate to reach out. We look forward to serving you again!
Best regards,
The Smart Cellular Team
Dear Billy,
Thank you for your wonderful 5-star review! We're delighted to hear that your Z Flip 6 arrived promptly, especially on Christmas Eve, and that it was in like-new condition.
Your satisfaction means the world to us, and we appreciate you taking the time to share your experience. If there’s anything else we can help you with, please feel free to reach out!
Best regards,
The Smart Cellular Team
Dear Niall,
Thank you so much for your fantastic 5-star review! We're delighted to hear that you found our service fast and reliable. Your satisfaction is our top priority, and we’re thrilled to know we met your expectations.
If you need any assistance or have any questions in the future, don’t hesitate to reach out. We look forward to serving you again!
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your amazing 5-star review! We’re thrilled to hear that you were pleased with our delivery and customer service. Your recommendation means the world to us!
We're always here to help, so if you need anything in the future, just let us know.
Best regards,
The Smart Cellular Team
Dear George,
Thank you for your wonderful 5-star review! We're delighted to hear that you found our stock availability and competitive pricing to your satisfaction. It's great to know that your order was delivered on time and that our online customer service met your expectations.
We appreciate your support and look forward to serving you again soon. If you have any questions or need assistance in the future, don’t hesitate to reach out!
Best regards,
The Smart Cellular Team
Dear SJ,
Thank you for your outstanding 5-star review! We're delighted to hear that your iPhone arrived quickly and in excellent condition, just as described.
We always strive for clear communication, so it's wonderful to know it made a positive impact on your experience. Should you have any questions or need assistance in the future, please feel free to reach out.
Best regards,
The Smart Cellular Team
Dear Valued Customer,
Thank you for your wonderful 5-star review! We’re delighted to hear that you had a great experience with your purchase and that the phone is in superb condition. Good communication is key to us, and we’re glad it made a positive impact on your experience.
We truly appreciate your recommendation and look forward to serving you again soon. If you have any questions or need assistance, feel free to reach out!
Best regards,
The Smart Cellular Team
