Thank you so much for your outstanding 5-star rating of Smart Cellular! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. Your feedback means a lot to us and motivates us to strive for excellence in providing top-notch products and services.We're thrilled to inform you that we currently have the best price around for the all-new iPhone 13. Coupled with our fast delivery service, we aim to exceed your expectations. Our team is delighted to know that you are very happy with your purchase!
Once again, thank you for choosing Smart Cellular and for taking the time to share your experience. We look forward to serving you in the future and ensuring your continued satisfaction.
Hello,
Thank you so much for your wonderful 5-star rating of Smart Cellular! We truly appreciate your kind words and recommendation. We are delighted to hear that your order arrived quickly and that the device is in great condition, as described, with no marks and 100% battery.
At Smart Cellular, we strive to provide top-notch products and exceptional customer service. Your satisfaction is our utmost priority, and it is heartening to know that we were able to meet your expectations.
Once again, we sincerely appreciate your support and recommendation. Should you have any further queries or require any assistance in the future, please do not hesitate to contact us. We are always here to help.
Best regards,
Smart Cellular Team
“Phone as stated in excellent condition. Arrived sooner than indicated. Has definitely made me reflect on how worthwhile and sustainable it is to buy refurbished. Would definitely recommend Smart Cellular.”
Dear Bill,
Thank you so much for your thoughtful review! We’re thrilled to hear that your phone arrived in excellent condition and even sooner than expected. Our team works hard to ensure that all our refurbished devices meet high standards, and it’s wonderful to know that we’ve succeeded in providing you with a quality product.
We’re particularly glad to hear that your experience has led you to reflect on the benefits of buying refurbished. Not only is it a more sustainable choice, but it also allows customers to access high-quality devices at a fraction of the price. Your support helps promote a more environmentally friendly approach to technology, and we truly appreciate that.
Thank you for recommending Smart Cellular! If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help!
Best regards,
The Smart Cellular Team
“I received a call the day after ordering as the colour I initially requested was going to take a bit longer to dispatch, I was offered an alternative colour that they could dispatch that day which I accepted. The phone I received was in pristine condition just as described at a really great price. Great service and communication”
Dear Anonymous,
Thank you for sharing your experience with us! We’re delighted to hear that our team was able to provide prompt communication regarding your order and offer you an alternative color. It’s great to know that you found the phone in pristine condition and at a fantastic price.
At Smart Cellular, we strive to ensure that our customers are satisfied every step of the way, so your feedback means a lot to us. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!
Thank you for choosing Smart Cellular, and we look forward to serving you again!
Best regards,
The Smart Cellular Team
“a first-time customer at Smart Cellular I was reallyimpressed by the quality of service and my phone which was in prestine condition and matched the description perfectly I m over the moon with my iphone 12 mini”
Dear Neil,
Thank you so much for your wonderful feedback! We’re thrilled to hear that, as a first-time customer, you were impressed with both the quality of our service and your iPhone 12 mini. We take great pride in ensuring that our devices are in pristine condition and accurately match their descriptions, so it’s fantastic to know we met your expectations.
Your satisfaction is our top priority, and we’re delighted to hear that you’re over the moon with your purchase. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help!
Thank you for choosing Smart Cellular, and we look forward to serving you again soon!
Best regards,
The Smart Cellular Team
Dear Mr. Martin,
Thank you for your fantastic review! We’re so glad to hear that you had a positive experience with us. It’s great to know that our prompt service and competitive pricing met your expectations, and that the process was painless for you.
We truly appreciate your recommendation, as it helps us continue to grow and serve more customers like you. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help!
Thank you for choosing Smart Cellular. We look forward to serving you again!
Best regards,
The Smart Cellular Team
Dear,
Thank you for taking the time to share your experience! We’re delighted to hear that your iPhone 11 was delivered as promised and that it arrived in great condition. We pride ourselves on providing quality devices at reasonable prices, so it’s wonderful to know that you found value in your purchase.
Your satisfaction means a lot to us, and we appreciate your positive feedback. If you have any questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!
Thank you for choosing Smart Cellular, and enjoy your new phone!
Best regards,
The Smart Cellular Team
“Avoid at all cost
Order Nos: 000092346 and 000092339
Nearly three weeks now and still no sign of the iPhone and no communication despite an assurance that it would be here today. This is very poor and deeply disappointing
Ordered an iPhone and Apple watch totaling £450. Order was acknowledged and delivery promised within 3 to 5 working days. After the 6th working day nothing had arrived I emailed to see why the delay. They replied that they were having difficulty with the handset but they would be with me by the middle of the following week. Nothing arrived!! Emailed, phoned and used their chat, no response, phone disconnects after I min every time and on-line chat doesn't respond, recent emails ignored so no means of contacting them. Now in the hands of PayPal and Nationwide. I don't believe they have the phone in stock and they are waiting for someone to sell them theirs. Avoid them at all cost”
I’m very sorry to hear about your experience and the delays with your order. This is not the service we aim to provide. I understand your frustration with the lack of communication and responsiveness. Please know that we take these matters seriously and are committed to resolving this issue. If you have any further concerns, please reach out directly. Thank you for your feedback.
Best regards,
The Smart Cellular Team
“I’m always nervous using a company i haven’t before and spending a considerable amount online. But I needn’t have been. I asked for a Pristine iPhone 13 and that’s exactly what I got. It looks new and works as expected. Because Smart Cellular used Royal Mail, when I had to go away over the period it arrived I was able to select for my local office to hold it.
The only thing that wasn’t perfect, hence only 4 stars, was I got a gold coloured phone having asked for Graphite and no explanation. But as it is in a case where the colour isn’t visible I didn’t go back to the company. I am a happy customer”
Dear Simon,Thank you so much for taking the time to give us a 4-star rating and for sharing your positive experience with Smart Cellular! We truly appreciate your trust in us, especially when trying out a new company and making a significant online purchase. We are thrilled to hear that you received exactly what you ordered – a pristine iPhone 13 that looks and functions perfectly.
It's fantastic to know that our partnership with Royal Mail allowed you to conveniently have your delivery held at your local office while you were away. We understand the importance of ensuring our customers' needs are met, even in situations like this.
We apologize for the mix-up regarding the color of your phone. We strive for perfection in every aspect, and while we may occasionally make mistakes, we appreciate your understanding. We're glad to hear that the gold color hasn't affected your overall satisfaction, especially since it is concealed by a case.
Once again, thank you for choosing Smart Cellular. We are delighted to have you as a happy customer, and we look forward to serving you again in the future.
Best regards,
The Smart Cellular Team
“Phone is great, really quick service and delivery. Didn't come with a charging cable though or any note to say why so I have had to chase this up with customer services.”
Hello!
Thank you so much for taking the time to rate Smart Cellular with 4 stars! We truly appreciate your positive feedback and are thrilled to hear that you found our phone great with quick service and delivery.
We apologize for the inconvenience caused by the missing charging cable and the lack of any explanatory note in the package. Please be assured that we take your feedback seriously, and we have already notified our customer services team about this issue. They will reach out to you promptly to assist you in resolving the matter.
Once again, thank you for choosing Smart Cellular and for sharing your experience. We value your trust and look forward to serving you even better in the future.
Warm regards,
The Smart Cellular Team
Thank you so much for your glowing 5-star review of Smart Cellular! We truly appreciate your feedback and are thrilled to hear that you had a great experience with our service, value, and product. It's customers like you who motivate us to continue providing the best service possible. We look forward to serving you again in the future.
Regards,
The Smart Cellular Team
Dear valued customer,Thank you so much for your outstanding 5-star rating of Smart Cellular! We are truly grateful for your kind words and for taking the time to share your positive experience with us.
We are thrilled to hear that you are loving your new phone and that it arrived in brilliant condition, free from any marks or scratches. It's great to know that the battery is at 100% and that everything is in perfect working order. We strive to deliver only the best quality products to our valued customers, and your feedback reassures us that we are on the right track.
We sincerely appreciate your support and are always here to assist you with anything you may need. Thanks again for choosing Smart Cellular, and we look forward to serving you in the future.
Best regards,
The Smart Cellular
“iphone 11 Pro. Was in really excellent condition when it arrived. Arrived within 4 days. 100% battery condition. Had it now for around a month and has worked just great, no problems. This is the second iphone I've had from Smart Cellular and both been very good, and best price.”
Thank you, AR, for your wonderful review! We’re delighted to hear that your iPhone 11 Pro arrived in excellent condition and that you're happy with its performance, especially with the 100% battery capacity. It's fantastic to know that the phone reached you within 4 days, and we’re thrilled you’ve had a smooth experience using it for the past month.
It’s great to hear that this is your second purchase with us, and we truly appreciate your continued trust. We look forward to serving you again in the future!
Best regards,
The Smart Cellular Team
“I bought my Samsung S24 from Smart Cellular at a really good price, and it arrived well packed.
The only negative was the length of time it took to receive the order, although Frankie in customer service was very quick to respond to my emails whenever I requested an update”
Thank you for your review! We're glad to hear you found a great deal on your Samsung S24 and that it arrived well-packaged. We appreciate your patience with the delivery time and are happy to know that Frankie in customer service was responsive and helpful in keeping you updated.
Your feedback is important to us, and we'll work on improving our delivery times. We look forward to serving you again in the future!
Best regards,
The Smart Cellular Team
Hello,
Thanks for sharing your experience, Jayne! We're glad to hear that you were pleased with the quick delivery and competitive pricing. It’s always wonderful to know when our customers are satisfied with their purchases. Your feedback helps us continue to improve, and we're happy to have made your experience a positive one. We hope you enjoy your new phone, and we look forward to serving you again in the future!
Best regards,
The Smart Cellular Team
Hello,
Thank you for your review, Roy!
We're thrilled to hear that everything went smoothly with your purchase and that you're happy with the phone.
We strive to make every step of the process as easy and efficient as possible, so it’s great to know we met your expectations. We appreciate your trust in us and look forward to serving you again in the future!
Best regards,
The Smart Cellular Team
“Excellent service from smart cellular the phone arrived in excellent condition and on time. This is the 2nd refurbished phone I have bought from this site and would recommend them for anyone looking to buy a refurbished phone.”
Thank you for your feedback, Alastair!
We're delighted to hear about your positive experience with Smart Cellular.
It’s fantastic that your phone arrived in excellent condition and on time, as we strive to maintain high standards in our service and product quality.
We appreciate your loyalty as a returning customer, and your recommendation means a lot to us. We look forward to continuing to provide you with top-notch refurbished phones in the future!
Best regards,
The Smart Cellular Team
“I've used Smart Cellular several times over the past few years to buy refurbished Samsung phones. I've always been pleased with the accurate descriptions, prompt service and competitive prices. I am kept informed about the order and delivery. The phones always arrive promptly and safely and have given me many years of good service.”
Hello,
Thank you so much for your kind words and outstanding 5-star rating! We truly appreciate your continuous support and trust in our services.
We are thrilled to know that you have had a positive experience with Smart Cellular over the past few years. Our team works tirelessly to provide accurate descriptions, prompt service, and competitive prices. Your satisfaction is our top priority.
It's delightful to hear that you appreciate our efforts in keeping you informed about your order and delivery. We understand how important it is to stay updated, and we strive to ensure a seamless experience for our valued customers like you.
Moreover, we are delighted that the refurbished Samsung phones you purchased from us have delivered years of reliable service. We take great pride in providing high-quality products that meet and exceed your expectations.
Once again, thank you for your glowing review. We look forward to serving you again in the future.
Best Regards,
The Smart Cellular Team
